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Pacifico Ford

Philadelphia, PA

4.8
4,815 Reviews
Pacifico Auto Group has been serving Philadelphia for more than 100 years! Pacifico Ford is the only remaining original dealer in the Philadelphia Airport Auto Mall. In our current location since 1970. Whether you are looking for a new or used car we are here to help! All Roads Lead to Pacifico! Visit us on Facebook at www.facebook.com/pacificoautogroup & Instagram @Pacifico_Cars
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6701 Essington Avenue

Philadelphia, PA

19153

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Showing 4,815 reviews

October 13, 2019

Love dealing with Rocky D at Pacifico Ford We are back again to lease another Ford Edge from Rocky D at Pacifico ford. We love dealing with Rocky! He works hard to get us the car we want. We w More

by Cherie730
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rocky De Gregorio, Mike Bernick
Oct 24, 2019 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

October 10, 2019

Scheduling service I was unable to schedule a safety recall appointment due to unresponsive personnel. My calls were dropped, not returned when I was told to expect a c More

by MHH
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
operator
Oct 24, 2019 -

Pacifico Ford responded

We sincerely apologize for your negative experience in our service department. We'd like to learn more about your situation and what exactly happened. Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com. We look forward to hearing from you and earning back your business.

October 09, 2019

It was fast and easy. The truck is a good vehicle. They stayed late to get the sale done. I appreciate the effort this dealership puts in. More

by jc0760
Recommend Dealer
Yes
Employees Worked With
Rocky De Gregorio
Oct 24, 2019 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

October 09, 2019

Grateful for Bob Rauh Had a wonderful visit at Pacifico Ford Service Center because of Bob Rauh. He was thorough and kind as always. Honestly look forward to vehicle repair More

by jreed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Rauh
Oct 24, 2019 -

Pacifico Ford responded

Thanks for taking the time to share your opinion on Pacifico! We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We hope to see you here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.

October 08, 2019

I was very pleased with service I received at Pacifico Hyundai. Nasir was very helpful, knowledgeable, professional, and understanding. I would definitely recommend my family and friends to get a good rel More

by Kandis413b
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nasir Harris
Oct 24, 2019 -

Pacifico Ford responded

Thank you for your great rating! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

October 05, 2019

Walked into Pacifico knowing exactly what I wanted. Both Neal & GM Chad made me feel welcome and took good care of me. Overall pleasant experience More

by Anthony W
Recommend Dealer
Yes
Employees Worked With
Neal Bauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Gilbert
Oct 24, 2019 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

October 03, 2019

3rd vehicle from Pacifico. Won’t but from anywhere else. Worked with Stan Otto this time around. Won’t buy from anyone else. I’ll be taking my car in for a trade soon. More

by pat
Recommend Dealer
Yes
Employees Worked With
Gina Puggi-McDevitt, Stanley I Otto Jr
Oct 24, 2019 -

Pacifico Ford responded

Thank you for your great rating! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

October 03, 2019

Third purchase from Stan !!!Excellent service he made it painless . I definitely will recommend future customers !!! It’s always a pleasure dealing with Stan and the Pacifico Auto Staff . More

by Moose1819
Recommend Dealer
Yes
Employees Worked With
Stanley I Otto Jr
Oct 24, 2019 -

Pacifico Ford responded

Thanks for taking the time to share your opinion on Pacifico! We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We hope to see you here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.

October 03, 2019

Stanley is a very candid salesman. Stanley was very approachable. I was interested in buying a used Acura on the lot, and he described all details of the car. I had a question about More

by gcella
Customer Service
Recommend Dealer
Yes
Employees Worked With
Mike Squatieri, Stanley I Otto Jr
Oct 24, 2019 -

Pacifico Ford responded

Thank you for leaving such a nice review. We are glad that you and your family loved our services. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Thank you, once again, for your kind words.

October 01, 2019

Treated like family I went in to lease my first car and Rocky DeGregorio treated me most respect and worked with me to make my payments comfortable for me. everyone who w More

by Slacroce1219
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Gilbert, Rocky De Gregorio, Mike Bernick
Oct 01, 2019 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

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