Pacifico Hyundai

good experience. everyone was so pleasant. My only comment at the end of the visit was the gentleman told me that I would need several things upon return. Some oil thing, not sure of filter , b My only comment at the end of the visit was the gentleman told me that I would need several things upon return. Some oil thing, not sure of filter , but two other things I'm not familiar thing. When I returned for my recall item to be installed, I asked for the list of things that I needed and that gentleman said I needed 2 new back tires and one other thing. None of which was told me upon the first visit. I was disappointed about that..... More

Wonderful experience with no pressure to purchase The only negative issue I had was the amount of time it took to get the deal done. My family and I already knew the car we wanted to purchase when we The only negative issue I had was the amount of time it took to get the deal done. My family and I already knew the car we wanted to purchase when we walked in the dealer, although we changed the trim level at the last minute. We had the pleasure of working with Ed Jess who was the 1st to greet us at our 1st visit to the dealership. We have also worked with Chris Harmer on an issue we had after purchasing the vehicle. Everything went very smoothly from start to finish. No pressure sales and everyone was very friendly. Jason Oquendo helped us with the financial end and got us a great rate! Everyone has answered all of our questions, returned numerous phone calls and texts, were very patient, did not pressure us and handled the transaction wonderfully. It was a great car buying experience for us which is not the norm for most people. Keep up the great work! More

Cutting Edge Friendly service team and curious. Great atmosphere to bring your to get serviced. Convenient WiFi, coffee,water & pretzels while you wait to have you Friendly service team and curious. Great atmosphere to bring your to get serviced. Convenient WiFi, coffee,water & pretzels while you wait to have your cr service More

Was a great experience. Overall it was painless, the staff was knowledgeable and easy to work with. Reggie was thorough in explaining the features of our new Santa Fe Sport a Overall it was painless, the staff was knowledgeable and easy to work with. Reggie was thorough in explaining the features of our new Santa Fe Sport and Jason was efficient,patient and considerate reviewing the paperwork. More

New 2015 sonata purchase I was unable to get the interior color that I wanted even though choices of various interior colors were indicated in the literature as customer choic I was unable to get the interior color that I wanted even though choices of various interior colors were indicated in the literature as customer choices. More

Excellent! I had an excellent experience. Thank Reggie. You did an awesome job. I absolutely love my new car. Couldn't be happier. I would highly recommend Pacif I had an excellent experience. Thank Reggie. You did an awesome job. I absolutely love my new car. Couldn't be happier. I would highly recommend Pacifico. More

Keep up the good work! I was pleased to be supported by Jodi Delia during the purchase of my 2015 Hyundai Sonata. She had the car ready to my test drive as per previous r I was pleased to be supported by Jodi Delia during the purchase of my 2015 Hyundai Sonata. She had the car ready to my test drive as per previous requested via Internet (TrueCar), we agreed on pricing based on my TrueCar Cerificate and I drove the car home in about 1-2 hours time. Went back to have my Xzilon application the following week, everything prepared and ready as per out agreed scheduled appointment, everything was done in about 2 hours and I was back to my routine at that point. Please keep up the good work, support and customer attention, this is a must-have on today's market and the primary factor for customer decision. Best Regards, Diego More

Inspection The only thing that bothered me was that the front left tire did not pass inspection. At the end of May I had replaced the two front tires with used t The only thing that bothered me was that the front left tire did not pass inspection. At the end of May I had replaced the two front tires with used tires due to two flat tires. I was told by you guys that the tires one had a reading of a 2 the other a 5. I took the tire back to where I bought it and they showed me personally that the reading was 5 all around. I'm a little bit confused as to why you read it as a 2. I was very disappointed. More

Sales Help Chris Watson was great even though he works on the Ford side he went over and above to help me find the right car at the right price . He stayed with Chris Watson was great even though he works on the Ford side he went over and above to help me find the right car at the right price . He stayed with me the whole time I was there and made sure every thing was completed. Also received a lot of help from Steve Cromartie. More

Thoughtful Service Staff Service staff are very professional. They clearly explain the work that needs to be done and, if necessary, provide options regarding work that is es Service staff are very professional. They clearly explain the work that needs to be done and, if necessary, provide options regarding work that is essential to do at this appointment and work that can wait for a bit. They also review the work that has been done at the end of the appointment. For the three years that I have owned my vehicle, I have always been satisfied with the maintenance and service. More