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Pacifico Mazda
Philadelphia, PA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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I purchased my brand new Mazda CX-9 on July 26, 2013. I I purchased my brand new Mazda CX-9 on July 26, 2013. I initially did my research on-line and was assisted by Kyle Keehn; who was very informati I purchased my brand new Mazda CX-9 on July 26, 2013. I initially did my research on-line and was assisted by Kyle Keehn; who was very informative and helpful with additional information and pricing. Thanks Kyle! Upon visiting Pacifico Mazda's Dealership, I was warmly greeted by Sales Manager; Brian Green--who was expecting me, thanks to Kyle--and he quickly arranged for sales associate; Jason Oquendo to assist me and my wife with our purchase. Thanks Brian! Jason was joined by new sales associate; Jodi Delia; (well, new to Pacifico, that is) and both were extremely welcoming and made us feel right at home. Jason brought the CX-9 around from the lot and together we all took a test drive. Needless to say, we all had a great time on the test-drive and loved the CX-9---Zoom Zoom! After the test drive, both Jason and Jodi patiently answered all of our questions and gave us a detailed description of the vehicle and its options. Satisfied that the CX-9 was right for us, my wife and I decided to purchase the vehicle. Thanks Jason & Jodi! We went back into the dealership and were presented with a fair price quote for the CX-9. I was pleasantly surprised and very grateful with the "no-pressure" and "no-haggle" style of negotiations process utilized by the entire Pacifico team. So much so, that we accepted the offer and made the deal. The process was quick, too. Mainly, because everyone pitched in--from completing the paperwork, to detailing and fueling the vehicle, to delivering us our brand-new vehicle--everyone played a part...it was a team effort. Thanks Pacifico! I must add that everyone at Pacifico was wonderful and provided us with a wonderful car-buying experience. The whole team at Pacifico acted like a family--and treated my wife and I like family, too--especially Brian, Jason & Jodi. Thanks guys! Sincerely, Brian & Katie McBride More
After visiting about 15 dealerships (not exaggerating) we decided to try Pacifico aiming to buy a Kia or Hyundai used sedan. We barely got through the gate and Lamont came out to meet us. He was friendly b decided to try Pacifico aiming to buy a Kia or Hyundai used sedan. We barely got through the gate and Lamont came out to meet us. He was friendly but not pushy. We told him what we were looking for and he knew what was in stock and where it was precisely on the lot. Unfortunately, it started pouring rain. Lamont brought us in and sat us down and discussed our options and using a calculator was able to get us an idea of what price range we should be looking for, etc. With the bad weather we decided to come back another day to walk around and test drive. Our decision to return to Pacifico was based soley on the customer service and attitude of Lamont. When we returned Lamont was able to work with us and after talking a bit more he informed us about Mazda which we did not consider and after crunching the numbers and test driving we bought a new Mazda2. Lamont even came in on his day off to sign the final papers with us. We could not be more happy with our purchase or the customer service provided to us by Lamont as well as the other Pacifico staff we talked with (Brian Green, Carol Fahy and a newer employee). I definitely plan to recommend Lamont and Pacifico to anyone looking for a vehicle. More
I initially spoke with Brian Green and explained my dis-satisfaction with another Mazda dealer a few years ago. I knew exactly which car I wanted and exactly how much I was willing to pay for it. At th dis-satisfaction with another Mazda dealer a few years ago. I knew exactly which car I wanted and exactly how much I was willing to pay for it. At this point, he was able to work everything out for me. He asked me to speak with Ryan Daly when I arrived to the dealership. Ryan handled all the details QUICKLY & PROFESSIONALLY. As opposed to other dealers who say one thing and then do another, Pacifico and its sales team are number one in my opinion. I definitely would recommend them to my friends or family. More
Graig Starn was personable, patient, friendly, helpful, knowledgable, and very thorough and made my car buying experience very pleasant and stress free. Would definitely shop Pacifico Mazda again for my n knowledgable, and very thorough and made my car buying experience very pleasant and stress free. Would definitely shop Pacifico Mazda again for my next vehicle. More
Lamont was very helpful in assisting me with my leasing experience. Although car purchasing can be daunting, Lamont was a pleasure to work with and was patient and courteous throughout the process. I recei experience. Although car purchasing can be daunting, Lamont was a pleasure to work with and was patient and courteous throughout the process. I received an amazing deal for my lease and could not be happier with my vehicle! More
James Fisher was very friendly when I went to Pacifico Mazda to lease a new mazda 6 2014. He made sure that I got the exact car I wanted, and was honest about the possible monthly payments. He even help Mazda to lease a new mazda 6 2014. He made sure that I got the exact car I wanted, and was honest about the possible monthly payments. He even helped me add the new car to my insurance plan and stayed on the phone with the agent. Most importantly, he got all the paperwork and lease material ready so that the process was very speedy and smooth. Thanks James! More
Clifford is always amazing. He greets everyone with a smile and has a way of making a rainy day seem to be the brightest and best. Thank you Clifford! smile and has a way of making a rainy day seem to be the brightest and best. Thank you Clifford! More
Everyone was extremely accomodating and willing to work the prices and payments to my standards. I feel I got a great deal and this was my second car bought through this dealership. James was able to i the prices and payments to my standards. I feel I got a great deal and this was my second car bought through this dealership. James was able to inform me on the differnet features and benefits of each model. Cythia is always interested in how the process is going and likes to receive updates on how the family is enjoying the car. Overall the Pacifico Mazda team has always made us feel at home and are willing to help with anything. More
I had the pleasure to have Andrew help me through my car buying experience. He put me at ease,as I was nervous, and he explained everything to me so that I understood everything, and I was not uncomfortable buying experience. He put me at ease,as I was nervous, and he explained everything to me so that I understood everything, and I was not uncomfortable about asking questions. He was very informative, friendly and made sure I was familiar with my car before I left. He was wonderful, and before I left I felt more like family than a customer! wonderful dealership to work with, but better yet, wonderful atmosphere and warm wonderful people Thank You Andrew!! More