My boyfriend and I drove from North Miami Beach to purchase a car from Michael. I had never met him before, but in our phone/text interactions he was always professional and I trusted he would be able to help me get the car I need. I am 7 months pregnant and could not make a decision between the Rav4 and the Camry. Michael was very patient with me and never made me feel like I had to make a decision at that moment. I was never pressured to purchase either car. I originally wanted to purchase a Jeep, and changed my mind because of Michael.
The finance team (Raul?) was also very patient and allowed us to have a private moment when discussing options, etc. I thought that was nice as sometimes those situations can be uncomfortable for everyone.
Overall, I am extremely happy with the purchase of my Rav4 and the service we received. Everyone at the dealership was very pleasant and I would definitely drive back the hour north to purchase a car from Palm Beach Toyota.
I Recommend This Dealer:
Michael Grinley and 2 gentlemen from finance (Raul?)
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