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Palm Chevrolet - Service Center

Ocala, FL

4.4
255 Reviews
Call Service Center (352) 433-4105

255 Reviews of Palm Chevrolet - Service Center

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May 17, 2024

3 hours for a scheduled oil change and tire rotation. this was an appointment not a walk in. More

by JAMIGLIORE01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
don’t remember name
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Helpful
May 17, 2024

Scott Kelly was very professional and advised me that Chevrolet gave me 7 addt'l free oil changes! More

by Jodel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 17, 2024

Just did a great job on repairs to my vehicle. Always courteous and reliable . Bought last 3 vehicles from Palm. Always depend on them More

by BILLIEBIRD77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy and Robert
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Helpful
May 16, 2024

Was in and out very quickly, and I was asked if I would like some water or coffee very good customer service More

by MAYNARD.CHRISTINE
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 17, 2024 -

Palm Chevrolet responded

Thank you for the kind words! I'm glad to hear you had a fast and pleasant experience at Palm Chevrolet. I always strive to provide excellent customer service and make your visit as comfortable as possible. I look forward to serving you again in the future! Sincerely, Wayne Bogle Parts and Service Director

Helpful
May 15, 2024

CRAIG PEARCE WAS MY ADVISOR. HE IS OUTSTANDING VERY HELPFUL, I WILL COME BACK GREAT SERVICE More

by CPEARCE0144
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Calcaterra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 17, 2024 -

Palm Chevrolet responded

Thank you for your positive feedback about your advisor, Craig. I'm delighted to hear that he provided you with outstanding and helpful service during your visit to Palm Chevrolet. I look forward to welcoming you back and providing you with great service once again. Thank you for choosing Palm Chevrolet! Sincerely, Wayne Bogle Parts and Service Director

Helpful
May 13, 2024

Service was very good and the salesperson was professional at all times. I have nothing negative to say. More

by chev63nova60
Recommend Dealer
Yes
Employees Worked With
Molly Negron
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 15, 2024 -

Palm Chevrolet responded

Thank you for the 5-star review! We're thrilled to hear about your positive experience at Palm Chevrolet. Our team takes pride in providing excellent service, and we're glad you had a professional interaction with our salesperson. If you ever need assistance in the future, please don't hesitate to reach out. We look forward to serving you again! Best, The Palm Chevrolet Team

Helpful
May 13, 2024

Willing to work for me to get an approval with the bank and a good deal More

by DANNYAUTODETAILING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sven Reiter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Lindsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 15, 2024 -

Palm Chevrolet responded

Thank you for choosing Palm Chevrolet! We are thrilled to have been able to assist you in getting approved with the bank and securing a great deal. We pride ourselves on providing exceptional service and ensuring our customers drive away satisfied. We appreciate your business and look forward to serving you again in the future. Drive safely! Best, The Palm Chevrolet Team

Helpful
May 13, 2024

I was able to get my service done promptly and the staff is always very helpful. More

by MIABELLAVITA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Pearce
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May 15, 2024 -

Palm Chevrolet responded

Thank you for the excellent review! At Palm Chevrolet, I am thrilled to hear that you had a prompt service experience with our helpful staff. I appreciate your support and look forward to assisting you again in the future! Sincerely, Wayne Bogle Parts and Service Director

Helpful
May 12, 2024

It took too long for an oil change tire rotation. Two hours. For my appointment. Much too long to expect to be there. One would be plenty. More

by BARBARASCALES58
Recommend Dealer
Yes
Employees Worked With
Bobby Sue n training
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May 14, 2024 -

Palm Chevrolet responded

Thank you for your feedback. I strive to provide efficient service and will review our processes to ensure a more timely experience for our customers in the future. Your input is valuable, and I appreciate you bringing this to my attention. Please feel free to reach out if you'd like to discuss this further. Sincerely, Wayne Bogle Parts and Service Director

Helpful
May 12, 2024

I already said what I needed to say. Don't think much else need to be added. More

by Pedro Arevalo
Recommend Dealer
Yes
Employees Worked With
The. New girl working with the Service Dpt
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May 14, 2024 -

Palm Chevrolet responded

Thank you for sharing your experience, Pedro. We appreciate the feedback and look forward to seeing you again at Palm Chevrolet. Best, The Palm Chevrolet Team

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