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Palm Coast Ford - Service Center

Palm Coast, FL

4.5
3,340 Reviews
Call Service Center (386) 447-3380

3,340 Reviews of Palm Coast Ford - Service Center

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May 27, 2024

Pleasant help and very clean! The coffee machine finally works! Happy Days! Through service is nice! More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota Hunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brett from Forest Hills
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May 26, 2024

The technician came to my house, did the repair in less than one half hour. Very impressive! More

by TJR55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darius Ash
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 26, 2024

Oil drips in my driveway and flat tire all following my service. Not happy with my service More

by audreyfish093
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Noelle Wahad
3.0
This rating includes all reviews, with more weight given to recent reviews.
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May 26, 2024

Dakota is excellent as us all staff. I am happy to trade at palm coast ford More

by WTILLARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darius Ash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dakota Hunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2024

Palm Coast Ford service department is friendly and provides great service in a fast efficient manner. More

by CHASTITY.HARDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Polo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2024 -

Palm Coast Ford responded

Thank you for the kind words! We're thrilled to hear about your positive experience with our service department. Looking forward to serving you again in the future!

Helpful
May 20, 2024

The mobile service technician did everything correctly, was punctual, correctly diagnosed the car and repaired it without my having to leave it at the shop. More

by AFMARTONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darius Ash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Levi
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May 20, 2024 -

Palm Coast Ford responded

Thank you for your kind words! We're delighted to hear about your positive experience with our mobile service technician. Providing convenient and efficient service is always our priority. We appreciate your trust in our team!

Helpful
May 20, 2024

Great customer service! From the time I arrived, updated on the progress of my vehicle. Staff was amazing More

by MVELEZ5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
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May 23, 2024 -

Palm Coast Ford responded

Thank you so much for your kind words! We're thrilled to hear you had a great experience and appreciated our customer service.

Helpful
May 20, 2024

Customer service has improved tenfold since we started using this dealership back in the 2000s More

by KULWICKI4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barry Clymer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 23, 2024 -

Palm Coast Ford responded

Thank you for your kind words and continued support over the years! We're thrilled to hear that you've noticed our improvements and look forward to serving you for many more years to come.

Helpful
May 20, 2024

The Technician was prompt and professional. Despite threatening rain and light rain showers he pressed on with the service. It was nice to sit in my living room drinking my coffee while receivi More

by Suzanne
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darius Ash
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 23, 2024 -

Palm Coast Ford responded

Thank you for your kind words! We're glad to hear you had a positive experience, and we appreciate your recognition of our technician's dedication. Enjoy your coffee moments!

Helpful
May 20, 2024

The people in the service center were very friendly, however - I did make an appointment and even arrived early and I still had to wait quite a while for a simple oil change. Just odd considering I di More

by 7barksdales
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noelle Wahad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Epperson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 23, 2024 -

Palm Coast Ford responded

We apologize for the delay despite your appointment, and we appreciate your patience. We'll ensure better scheduling efficiency in the future. Thank you for your feedback.

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