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Palm Coast Ford - Service Center

Palm Coast, FL

4.5
3,340 Reviews
Call Service Center (386) 447-3380

3,340 Reviews of Palm Coast Ford - Service Center

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May 06, 2024

It took way to long to get an oil change and tire rotation I expected a half hour max not two hours More

by ARIECCS
Recommend Dealer
No
Employees Worked With
Cory Epperson
3.0
This rating includes all reviews, with more weight given to recent reviews.
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May 08, 2024 -

Palm Coast Ford responded

We apologize for the extended wait time you experienced. We'll continue working to improve our efficiency and we hope to provide you with a 5-star experience next time. If you would like to discuss this further, please reach out to Mike Mavar, our Service Director at 386-447-3380.

Helpful
May 06, 2024

Service personnel are great. Well informed and explained things well. Pick up and deliver is a plus More

by JOE@MAROTTI.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Polo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Leyva
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 08, 2024 -

Palm Coast Ford responded

Thank you for your kind words! We're delighted to hear that our service team provided you with exceptional care and that our pick-up and delivery service added convenience to your experience. We appreciate your feedback!

Helpful
May 05, 2024

I don't want to. It's a good dealership and I've had all good experiences with them. More

by SKMINNEY1971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie Altman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dakota Hunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2024 -

Palm Coast Ford responded

Thank you for your kind words! We're thrilled to hear about your positive experiences with us. If you ever need anything in the future, don't hesitate to reach out. Drive safe!

Helpful
May 05, 2024

The service provided to me was professional, and completed in a timely manner. Appreciate the updated communication as to completion status. More

by gobrien854
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Epperson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 06, 2024 -

Palm Coast Ford responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience with our service team. We always aim to provide professional and timely service, and we're glad we could keep you informed throughout the process. We appreciate your business!

Helpful
May 05, 2024

Great service department. Always abi to book an appointment. Josh is great behind the counter. More

by colbsjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Polo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2024 -

Palm Coast Ford responded

Thank you for your kind words! We're thrilled to hear that you've had a positive experience with our service department and with Josh. We appreciate your support and look forward to serving you again in the future!

Helpful
May 05, 2024

Melissa was great, kept me notified about everything and was very helpful and kind. Thanks More

by GINGERMCGUIRE1105
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2024 -

Palm Coast Ford responded

Thank you for sharing your positive experience, we're delighted to hear that Melissa provided excellent service! We appreciate your business and look forward to assisting you in the future.

Helpful
May 04, 2024

Service was quick and easy, needed an alignment on my ranger. Dropped of my truck about 12:15 and there valley service dropped off my truck within two hours. More

by FUZZMASTER88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2024 -

Palm Coast Ford responded

Thank you for choosing our dealership for your alignment needs! We're delighted to hear that our team provided you with quick and efficient service. We appreciate your business and hope to assist you again in the future.

Helpful
May 04, 2024

Cory and the team are great. No pressure on the upsell, but good advice for future maintenance planning. Have and will recommend you guys. More

by JMCQUAIDSR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Epperson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Leyva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 06, 2024 -

Palm Coast Ford responded

Thank you for the glowing review! We're thrilled to hear you had a positive experience with Cory and our team. We appreciate your recommendations and look forward to serving you again in the future.

Helpful
May 03, 2024

He was very kind. And knew what he was doing Very pleased. So if I did home service again I would ask for Ash More

by POSEY.JOYCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Jeffries
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 03, 2024 -

Palm Coast Ford responded

Thank you for your kind words! We're thrilled to hear about your positive experience with Ash. We look forward to serving you again in the future!

Helpful
May 03, 2024

Serviced for 3 recalls 4-15-24. Now, Precollision Assist and Hill Starter are "unavailable". Was something not correctly plugged in? I will need to return for another appointment More

by Kenneth G McConnell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Niko Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 03, 2024 -

Palm Coast Ford responded

Kenneth, we're sorry to hear that you had a negative experience with our service department. Please reach out to Mike Mavar, our Service Director at 386-447-3380 to discuss your concerns

Helpful
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