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Palmer Dodge Chrysler Jeep Ram

Roswell, GA

Overview
Employees
Reviews
Vehicles
4.6
7,311 Reviews
Palmer Dodge Chrysler Jeep Ram has been in business for over 19 years. We recently acquired the Chrysler Jeep franchise and can now fully service all your Chrysler brand needs. We are a family owned business that operates out of one store in Roswell, Ga. We pride ourselves on outstanding customer service. We are one of the top sellers of Vipers and other SRT vehicles in the country and are well versed in all makes and models. Thank you for taking your time to read about us and hope that we can better serve you.
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11460 Alpharetta Hwy

Roswell, GA

30076

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Showing 7,311 reviews

November 02, 2024

Transaction was easy and straight forward no hassle or prolonged discussions. Sales Representative was nice and informative. Was in and out in about 2hrs when I came to pick up the vehicle at the communic More

by EVELYN_PARRISH
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Casey Cruce
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Evelyn, thank you for sharing your positive experience! We're thrilled to hear that our team provided you with a smooth and efficient process. Your satisfaction is our priority, and we appreciate your kind words about our sales and finance staff. Enjoy your new vehicle!

November 02, 2024

I can't be more satisfied with the staff and management at Palmer DCJR. Everyone there is curious, professional and extremely knowledgeable. Thank you so much for all your help ! More

by cpalmer3610
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jody Cruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Barron
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Cruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

We're thrilled to hear you had a great experience with our team. Your kind words about our staff and management mean a lot to us. We’re here to help anytime you need assistance!

October 31, 2024

This place is horrible and disgrace! We were not greeted and all we got was the financial manager only interested in getting the check for vehicle. More

by SHONNIAH2122
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Thomas Jackson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Entire team
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Nov 06, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Shonniah, we’re truly sorry to hear about your experience. Your feedback is important to us, and we’ll be addressing this with our team to ensure better service in the future. Thank you for bringing this to our attention. Sincerely, Dustin Perry, Sales Manager, dustin@palmerdcj.com

October 30, 2024

Had to trailer in the vehicle, and they had a spot for us to unload it on site. Good and honest service and quick turnaround. More

by codyo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for the great feedback We're glad you found our unloading spot convenient and appreciated the honest service. Quick turnarounds are what we aim for. Safe travels with your vehicle!

October 30, 2024

Good service. They handled my truck with care made sure it was secured by coving the broken window until it was repaired. Would highly recommend their service te More

by majqueen1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 04, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for the fantastic feedback! Your recommendation means a lot to us, and we're here to ensure that all our customers receive the best service possible.

October 29, 2024

Always terrible wait time for basic service. I sat for 3 hours after my appointment waiting for an oil change. I walked to the back to see my vehicle ready to go but no one notified me as I sat More

by KIMBERLYMACK1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Dept
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Nov 06, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Kimberly, I’m truly sorry to hear about your experience. We strive for timely service, and it’s clear we missed the mark. Thank you for sharing your thoughts with us. If there's anything we can do to help, please reach out to us. Sincerely, David Keller, Service Manager, service@palmerdcj.com

October 28, 2024

Best price and service around great people with the best inventory up front about everything thank you More

by DAVIDNWGG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Thomas
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 29, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

David, we’re thrilled to hear you had a great experience with us! Our team works hard to provide the best service and selection, so your feedback means a lot. Thanks for choosing us, and we look forward to serving you again soon!

October 27, 2024

I took my wrangler in for the 19a clutch recall. Either the clutch was defective or improperly installed. Now my jeep grinds into gear, the clutch pedal vibrates very loudly, and the gear shift vibr More

by watson.marshall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Keller
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 29, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Hi Watson, we're sorry to hear about your experience. We take feedback seriously and want to ensure your concerns are addressed. Your satisfaction is important to us, and we appreciate you bringing this to our attention. We’ll look into this matter further to improve our service.

October 26, 2024

My experience was great with Palmer Dodge. Lee was awesome to work with. He made buying my Jeep so easy. More

by tina.martin74
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lee Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 28, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for the fantastic review, Tina! It's great to hear that Lee made your Jeep buying experience seamless. Enjoy your new ride, and we look forward to seeing you again soon!

October 23, 2024

Top notch service from a top notch dealership. They were quick with servicing my vehicle and did a great job More

by jchanzes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 28, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

We’re glad to hear you enjoyed our service and that we met your expectations. Our team works hard to provide quick and quality service, and your feedback truly motivates us. We look forward to seeing you again!

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