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Palmer Dodge Chrysler Jeep Ram

Roswell, GA

Overview
Employees
Reviews
Vehicles
4.7
6,967 Reviews
Palmer Dodge Chrysler Jeep Ram has been in business for over 19 years. We recently acquired the Chrysler Jeep franchise and can now fully service all your Chrysler brand needs. We are a family owned business that operates out of one store in Roswell, Ga. We pride ourselves on outstanding customer service. We are one of the top sellers of Vipers and other SRT vehicles in the country and are well versed in all makes and models. Thank you for taking your time to read about us and hope that we can better serve you.
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11460 Alpharetta Hwy

Roswell, GA

30076

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Showing 6,967 reviews

May 18, 2024

Great experience at Palmer. Quick and easy to purchase our new Jeep. Would definitely recommend to others. More

by penlandwl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kainen Beecher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Boozer
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Helpful
May 18, 2024

Easy going no fuss staff attentive to customers needs and wants. Finance team asserts zero pressure in selling you the extras but do take the time to explain the benefits. More

by jallangong.75
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dustin Perry
4.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Cruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 21, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for sharing your experience with us. We're glad to hear that our staff was attentive to your needs and that our finance team provided a pressure-free environment. We strive to offer the best service possible and appreciate your feedback. Thank you for choosing us!

Helpful
May 18, 2024

Everyone was incredibly kind and professional. Edwin was a pleasure to work with and I wouldn’t have any issues recommending him to my friends. More

by STACEYINGLIS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edwin Astfalk
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May 21, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Hi Stacey, thank you for your kind words! We are thrilled to hear about your positive experience with Edwin. We truly appreciate your recommendation and look forward to serving you and your friends again in the future. Thank you for choosing us!

Helpful
May 18, 2024

Great dealership to work with. Quick and easy purchase process, will definitely recommend to others. More

by penlandwl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kainen Beecher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 21, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for sharing your positive experience at Palmer! We're thrilled to hear that you found the process of purchasing your new Jeep to be quick and easy. Your recommendation means a lot to us. We hope you enjoy your new vehicle!

May 21, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for sharing your positive experience with our dealership! We're thrilled to hear that you found the purchase process quick and easy. Your recommendation means a lot to us, and we appreciate your support. We look forward to serving you and your friends in the future.

Helpful
May 18, 2024

Excellent service department. Especially Sarah. Got me in and repaired after a brake issue in less than 24 hours. My 3rd visit s d I will continue my Jeep service with this dealer More

by rdavispac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah in service
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May 21, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

We appreciate you taking the time to share your positive experience with our service department! We are thrilled to hear that Sarah was able to assist you. Thank you for your loyalty to our dealership, we look forward to serving you again in the future.

Helpful
May 18, 2024

Nice staff, great service, fun cars to look at in the showroom while I’m waiting. You should let service customers drive any car from the showroom they want 😁 More

by BIKEMONSTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Barron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Hooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 21, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you so much for your positive feedback! We're thrilled to hear that you enjoyed our staff, service, and showroom cars. While we can't allow service customers to drive the showroom cars, we appreciate the suggestion and will definitely keep it in mind for the future.

Helpful
May 18, 2024

Great people and very professional. Palmer Dodge is a great company to do business with. More

by GWALTNEY4801
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 21, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience with Palmer Dodge. Our team works hard to provide excellent service, and we appreciate your feedback. If you have any questions or need assistance in the future, feel free to reach out.

Helpful
May 18, 2024

Luis always goes above and beyond whats expected. He makes sure everything is done properly and in a timely manner. More

by DNADAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis in service
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May 21, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for the glowing review! We are thrilled to hear that Luis exceeded your expectations. Providing top-notch service in a timely manner is always our goal. We appreciate your feedback and look forward to serving you again in the future.

Helpful
May 18, 2024

My experience at Palmer Dodge in purchasing a new Jeep Grand Cherokee was seamless. All my needs were exceeded every step of the way. More

by EVADAX1820
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Willem Cashman
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May 21, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for sharing your positive experience at Palmer Dodge! We're thrilled to hear that your purchase of a new Jeep Grand Cherokee was seamless and that all your needs were exceeded. We appreciate your feedback and hope you continue to enjoy your new vehicle.

Helpful
May 18, 2024

All was great except I was charged back a VISA service fee for the work. Using a Debit card is not a recommended practice (security). All businesses I frequent do not charge me this fee. Makes me question More

by jwunder35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Xxxx. Xxxxxx
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May 21, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for your feedback. We appreciate your business and apologize for any inconvenience the VISA service fee may have caused. We will look into this issue further to ensure a smoother experience for you in the future. Thank you for bringing this to our attention.

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