Read Reviews Palmetto Ford Lincoln

Palmetto Ford Lincoln

Palmetto Ford Lincoln

1625 Savannah Hwy
Charleston, South Carolina 29407


Sales: (843) 571-3673
Service: (800) 520-4805
Parts: (843) 573-1000

Palmetto Ford Lincoln
Manufacturers: Ford, Lincoln

Write a ReviewWrite a Review

  • Customer Service:

    4.9
  • Quality of Work:

    4.9
  • Friendliness:

    4.9
  • Overall Experience:

    4.9
  • Pricing:

    4.7

24-Month Rating

based on 154 reviews

4.9

4.9 out of 5

209 lifetime reviews

Palmetto Ford Lincoln

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Certified: Palmetto Ford Lincoln

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Palmetto Ford Lincoln has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Palmetto Ford Lincoln

Palmetto Ford Inc. has been serving the people in Charleston and the surrounding areas since 1969. We are a family owned business with 2 convenient locations on the Auto Mile in West Ashley. This business was built on referrals and our reputation for offering nothing but the finest cars at the best prices. People not only buy their vehicles from us but they come back to have them serviced here as well. We have a large variety of vehicles on our lots that are a great mix of cars, hybrids, trucks, crossovers and SUVs – something for everyone. If we don't have what you are looking for, we will search the region to locate that special vehicle for you. Presently, we have several financing sources from good to not so credit. We will also offer trade-ins, so please contact us or stop by and we look forward to getting you in the car of your dreams. We're starting our next 40 years!

Our Location

Sales/Showroom

Monday: 9:00 AM - 8:30 PM

Tuesday: 9:00 AM - 8:30 PM

Wednesday: 9:00 AM - 8:30 PM

Thursday: 9:00 AM - 8:30 PM

Friday: 9:00 AM - 8:30 PM

Saturday: 9:00 AM - 7:00 PM

Sunday: Closed


Service

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 8:00 AM - 3:00 PM

Sunday: Closed


Parts

Monday: 7:30 AM - 6:00 PM

Tuesday: 7:30 AM - 6:00 PM

Wednesday: 7:30 AM - 6:00 PM

Thursday: 7:30 AM - 6:00 PM

Friday: 7:30 AM - 6:00 PM

Saturday: 8:00 AM - 3:00 PM

Sunday: Closed


Our Amenities

No Hassle Price Quotes Drive-In Service
Online 24/7 Service Appointment Scheduling Customer Lounge Area
Complimentary Car Wash with every Service Comlimentary WiFi
Complimentary Shuttle Service Cable TV
Factory Trained Technicians After Hours Drop-Off
Express Oil Change Rental Car Service Available
Tire Repair and Replacement Free Coffee
Parts Store Vending Machines - Snack Machines
Saturday Hours: 8am to 3pm

maryeaddy
5/18/2013 8:56:00 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Brandon FleetwoodBrandon Fleetwood
Bob GoddardBob Goddard
Mike KalinowskiMike Kalinowski
Bill PappasBill Pappas
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Palmetto Ford Lincoln:

Mr. Pappas introduced me to Mr. Goddard, who met with my husband and me on a cold, rainy day to test drive several cars. Mr. Goddard is, without a doubt, the best salesman I've ever met. No high-pressure tactics here--just the facts. He was very friendly and forthcoming, and gave me a good price right away. He followed up with me several times throughout the order, as we waited eight weeks for the Fusion to arrive. He kept me informed and gave great advice about all aspects of handling the car. The care Mr. Kalinowski took to explain financing and warranty options was far and beyond what I expected. He found the best interest rate available to anyone. I especially valued Mr. Fleetwood's help with the technical aspects of this amazing machine. He is brilliant and also gave me his phone numbers in case I had any questions--very brave, as learning about this sophisticated car may take some time. I had intended to buy a GM product or a Lexus, as I had owned those before and had been happy with both, but this Fusion out-shined them all. For the money, this car had both better style and richer substance. From Miss Mandy at the receptionist's desk to Mr. Pappas, the wonderful staff at Palmetto made my experience as a new customer completely delightful.

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johnrh
5/10/2013 10:07:54 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Kelvin RuffinKelvin Ruffin
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Palmetto Ford Lincoln:

greated us and was very professional gave us the best deal and worked with finance manage to put this load through ford motor credit was very pleased and will do all my service work with this ford dealer.

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Mignoc00
5/8/2013 8:58:02 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Al FloydAl Floyd
Mike KalinowskiMike Kalinowski
Dan LentzDan Lentz
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Palmetto Ford Lincoln:

I will recommend Palmetto Ford on Savannah Highway to all my friends and family. Everyone I worked with at Palmetto Ford was very helpful, informative and friendly! We looked at many different options and I am excited to own the 2013 Ford Escape!

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Daralynne1
4/30/2013 11:34:55 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Mike KalinowskiMike Kalinowski
Dan LentzDan Lentz
Kelvin RuffinKelvin Ruffin
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Palmetto Ford Lincoln:

I was in the market for my first new car and a car for my daughter and dreaded going to a dealership because of the negative experiences that I had had personally and also heard about from others. . I called Palmetto Ford on Thursday requesting specific features on the car and SUV that I was interested in purchasing. I wanted a Ford Edge for me and a fuel efficient used car for my daughter with payments she would be able to handle on her own.. Dan and Kelvin gave me exactly what I was looking and provided some comic relief during the approval process. Michael in finance was very efficient and friendly. Both cars were super clean and ready to drive off the lot. Thanks for the great car buying experience. Awesome experience. Extremely friendly staff.

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CarleenRouillard
4/29/2013 9:21:58 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Bob GoddardBob Goddard
Dan LentzDan Lentz
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Palmetto Ford Lincoln:

Enjoyed working with Bob & Dan! It was worth the trip to Charleston to purchase both our trucks! Look forward to doing more business in the future!

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ssh1108
4/26/2013 10:51:36 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Hedi LivingstonHedi Livingston
  • Customer Service:

    5
  • Quality of Work:

    4
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.6

My Review Of Palmetto Ford Lincoln:

I recently visited Palmetto Ford to check out their new Ford Fusion Hybrid. After a few discussions and test drives I realized a hybrid wasn't for me, but Hedi was great in being patient with me as I searched around for the perfect fit. Several more test drives later I walked away with a new Ford Fusion and couldn't be happier.

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Lhammond2447
4/25/2013 11:08:34 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Scott LambertScott Lambert
Hedi LivingstonHedi Livingston
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Palmetto Ford Lincoln:

The staff at Palmetto Ford went the extra mile to get the vehicle I wanted at the price I was willing to pay without making me feel pressured.

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Rnitkewicz
4/24/2013 10:30:49 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Brandon FleetwoodBrandon Fleetwood
Mike KalinowskiMike Kalinowski
John MillerJohn Miller
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Palmetto Ford Lincoln:

I have been a dedicated foreign-brand car owner for a long time and IF I was going to drive any "domestic" brand, it was going to be a Ford/Lincoln product. The folks at Palmetto Ford literally did everything they could to get me into my new Lincoln MKS. I wanted to keep my payments as low as possible for budgeting reasons, and hence I was very close to doing a deal with yet another foreign car manufacturer, but I would have been sacrificing some space and features that I would have preferred for business and personal reasons. I could not believe that Lincoln would come close to satisfactory terms as we were very far apart but as I said, Palmetto Ford really surprised me and made it possible for me to end up in my MKS. Thank you!

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alexgray
4/21/2013 3:32:35 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Ron AustinRon Austin
Gary FrenchGary French
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Palmetto Ford Lincoln:

very friendly and helpfull-no high pressure. Good financing and closing experiance. Fair price offered for trade in. Good dealership follow up and help. Good buying esperience.

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Ilmj4175
4/15/2013 3:00:08 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Brandon FleetwoodBrandon Fleetwood
Joe ThomasJoe Thomas
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Palmetto Ford Lincoln:

On Saturday, 4/13/2013, I purchased my Lincoln MKX - 2013. I found the dealership to be very friendly and worked very hard toward my goal and pricing. I left with pricing terms that both the GM and I were happy.

Joe is an outstanding, friendly and highly motivated salesman. His customer service is great as he tells it like it is with no beating around the bush. He was not pushy on Friday evening when my husband and I went to test drive and then returned from the test drive not to make a decision - that sold me!

Brandon is exceptional at his skills as far as training with phones to sync - I didn't have to do a thing! He also showed me how to listen to my music and use the voice commands so that I didn't have to take my eyes off the road to do while driving. Today, I navigated to the bank! No problem at all! Although it was a lot to digest in such a short time with Brandon, he indicated I could come by at any time for another lesson. I may have to take him up on his offer.

I have found a family at Palmetto Ford based on my overall experience - Thank you for making my day on 4/13/2013!

Sharon Giles

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