About Paragon Acura
This dealership is a
DealerRater Certified Dealer and is committed to providing quality customer service.
As a Certified Dealer, Paragon Acura has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.
This dealership is available to supply quotes for
new vehicle inquiries.
RomanHatala
5/16/2012 8:59:20 PM
Overall Score: 
4.8
Reason for Visit: Sales (New)
I recommend this dealer: Yes
Employee(s) Dealt With: Joe Rosa, Wendy Deshais.
My Review of Paragon Acura:
Thanks for the help,
Joe and Wendy is very nice sales persons.
I will recomended to my friends to have business with Paragon Acura.
Great work.
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Response from: Paragon Acura
Added: 5/17/2012 1:00:32 PM
On behalf of everyone here at Paragon Acura, thank you! We appreciate you taking the time to reflect on your recent visit with us and recommending us to your friends. Our number one priority is to provide quality customer service and it is nice to see our goal being accomplished. If there is anything else we can assist you with please don't hesitate to ask. Additionally, if you like us on Facebook and follow us on Twitter we will keep you up to date on service specials and more.
Sincerely,
Brian Benstock
General Manager
rafaelcrespin
5/7/2012 2:41:10 PM
Overall Score: 5.0
Reason for Visit: Sales (New)
I recommend this dealer: Yes
Employee(s) Dealt With: Jose Perez
My Review of Paragon Acura:
Hello, this is my second time at this dealer. I would recommended Paragon Acura to anyone that wants to have a great experience went it comes to buying a car. Jose Perez was great, he was very polite and worked hard with his manager and the rest of the staff to satisfied and closed the deal.
Regards
Rafael Crespin
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Response from: Paragon Acura
Added: 5/8/2012 12:58:08 PM
Thank you Rafael, for taking the time to share your experience with us! We are so pleased to hear you had a great time at Paragon Acura. Our number one priority is to provide quality customer service to our guests and it is nice to see our goal was met. If there is anything else we can help you with please don't hesitate to ask!
Kind Regards,
Brian Benstock
General Manager
rbdpt10
4/6/2012 11:02:37 AM
Overall Score: 4.8
Reason for Visit: Service
I recommend this dealer: Yes
Employee(s) Dealt With: Michael Timpone, Ibis Andino
My Review of Paragon Acura:
Michael and Ibis really took care of my car during my recent service visit. It was a pleasure to work with them. I would definitely recommend having your Acura serviced at Paragon Acura.
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Response from: Paragon Acura
Added: 4/16/2012 1:32:06 PM
Thank you so much for taking the time to share this wonderful review of your experience with us! We are so ecstatic to hear that you had such a pleasant time at Paragon Acura. Michael and Ibis are huge assets to our team and I will be sure to pass on your kind words to them. Also, if you take a moment to like out page on Facebook and also follow us on Twitter we will keep you updated regarding current service specials and much more!
All the Best,
Brian Benstock
General Manager
selmanmuriqi
3/26/2012 11:49:42 PM
Overall Score: 5.0
Reason for Visit: Sales (New)
I recommend this dealer: Yes
Employee(s) Dealt With: Jose Perez
My Review of Paragon Acura:
During our visit at Paragon Acura we were welcomed with open arms and treated with great respect from Jose. From the moment we stepped into the dealership we had been offered with coffee and he made sure to make us as comftorable as we can possibly get. His outstanding service made us pick the perfect car especially considering it was our first! He was very helpful making our decision as well as umderstanding by listening to us and taking into account what it is we wanted in our dream car. We definetley know who to go to for future deals and will make sure to buy from Jose again. His knowledge and friendly personality made our desicion making very easy and we can not have asked for a better service than we got from Jose. He's the best and we definetley reccomend anyone to make a purchase with him!
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Response from: Paragon Acura
Added: 3/27/2012 2:00:25 PM
Thank you for taking the time to share this review of your experience with us! We are thrilled to see that you enjoyed working with Jose on your recent purchase and if there is anything more we can do to assist you please don't hesitate to contact us. We are always happy to help. Additionally, if you take a moment to like us on Facebook and follow us on Twitter we will keep you updated on current specials that are reserved for our online fans!
Kind regards,
Brian Benstock
General Manager
Byrdcherry98
2/3/2012 9:15:11 AM
Overall Score: 
4.0
Reason for Visit: Service
I recommend this dealer: Yes
Employee(s) Dealt With: Kevin Cunningham
My Review of Paragon Acura:
My car was purchased from Paragon and has always been serviced there. Even though I live in Bklyn and can have my car serviced in Bklyn, I prefer visiting the Long Island City location. Kevin is always very accommodating.
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Response from: Paragon Acura
Added: 2/3/2012 12:03:15 PM
Thank you for sharing this review of your visits with us! We are thrilled to have been able to provide you with enjoyable and accommodating experiences and we look forward to working with you again in the future. If there is anything more we can do to assist you please don't hesitate to contact us. Also, if you take a moment to like out page on Facebook and also follow us on Twitter we will keep you updated regarding current service specials and much more!
Kind regards,
Brian Benstock
General Manager
rickhazard
1/29/2012 10:19:22 AM
Overall Score: 5.0
Reason for Visit: Sales (Used)
I recommend this dealer: Yes
Employee(s) Dealt With: George, Diana, MIke
My Review of Paragon Acura:
Took a trip down from CT to look at an 09 TSX. George had the car ready for us when we arrived and demonstrated many of the features, which are numerous since the car has the tech package. Throughout the test drive and all negotiations George was professional and courteous. We never felt pressured and were able to negotiate a great price. Mike the finance guy got me a better rate (I already had a blank check from a well-known bank with a pretty good rate). After the sale Diana took us through a comprehensive demo of the car's features, and also paired my phone with the bluetooth link and uploaded all of my contacts.
I've always been wary of car dealers and have had some less than enjoyable experiences in my time. At Paragon things went smoothly and pleasantly and I walked away, or rather drove away in my new TSX, with a good feeling about everything. I can recommend them highly and will gladly refer friends and family.
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Response from: Paragon Acura
Added: 1/30/2012 12:36:56 PM
Thank you for taking the time to share this wonderful review of your experience with us! We are truly delighted to read your generous feedback and we thank you for your kind recommendation. If there is anything more we can do to assist you please don't hesitate to contact us. Also, if you take a moment to like us on Facebook and follow us on Twitter we will keep you updated on current specials and events.
Kind regards,
Brian Benstock
General Manager
bettty79
1/28/2012 10:16:03 PM
Overall Score: 5.0
Reason for Visit: Service
I recommend this dealer: Yes
Employee(s) Dealt With: Kevin
My Review of Paragon Acura:
Everytime I visit Paragon Acura service, I leave the place very satisfied by the attention of the advisors, especially from Kevin. It is pleasant to be attended with experience and professionalism. Thanks Kevin and the whole team from paragon service for being supportive during my visit.
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Response from: Paragon Acura
Added: 1/30/2012 12:43:14 PM
Thank you for sharing your feedback here, we are all thrilled to see that your experiences with our service department have been pleasant. We continuously strive to provide our guests with the highest caliber of customer service and I am very pleased that goal has been met during your visits with us. If there is anything we can do for you please don't hesitate to contact us. Also, if you take a moment to like our page on Facebook and follow us on Twitter we will keep you updated on current specials and events that are reserved for our online fans!
Sincerely,
Brian Benstock
General Manager
dominican43
1/22/2012 10:03:11 PM
Overall Score: 5.0
Reason for Visit: Sales (New)
I recommend this dealer: Yes
Employee(s) Dealt With: Melvin Salcedo
My Review of Paragon Acura:
I am completely satisfied with the service provided by Melvin Salcedo and Paragon Acura. I took my son to purchase his first car and based on the experience I decided to make a purchase. I have worked with many sales persons before Melvin and I was impressed with his knowledge and explanation of details about the car. I highly recommend Paragon Acura and Melvin to satisfy your vehicle purchasing needs.
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Response from: Paragon Acura
Added: 1/23/2012 1:46:10 PM
Thank you for sharing these reflections on your recent visit with us. We are delighted to see that you found your experience to be a pleasant one and hope you and your son continue to enjoy your new vehicles! If there is anything more we can do for you please don't hesitate to contact us. Also, if you take a moment to like us on Facebook and follow us on Twitter we will keep you informed regarding upcoming service specials and much more!
Kind regards,
Brian Benstock
General Manager
Miguel12
1/22/2012 7:20:19 PM
Overall Score: 5.0
Reason for Visit: Sales (New)
I recommend this dealer: Yes
Employee(s) Dealt With: Sasha kekovic and Yesica Baez
My Review of Paragon Acura:
The dealership really worked with us to keep us happy on what we wanted. Everyone was very friendly and helpful. We love our new car.
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Response from: Paragon Acura
Added: 1/23/2012 1:50:17 PM
Thank you for taking the time to share your review here! We are truly grateful for your generous recommendation. If there is anything more we can do for you please don't hesitate to contact us. We are always happy to be of service. Additionally, if you take a moment to like us on Facebook and follow us on Twitter we will keep you updated on current events and specials that are reserved for our online fans!
Sincerely,
Brian Benstock
General Manager
davidyau
12/31/2011 8:30:15 PM
Overall Score: 5.0
Reason for Visit: Sales (New)
I recommend this dealer: Yes
Employee(s) Dealt With: Wendy Deshais
My Review of Paragon Acura:
The 'Great' rating is based on the customer services from the salesman & the delivery manager. I bought the TSX model with a 'Tech package' & to my surprise when they released the car to me, the delivery manager showed me how to use it. She also 'bluetoothed my phone book' into the car's computer system & so I can talk to on phone safely while I'm on the road. this is one of the most thoughtful things she had done besides inputting my home address on the GPS system so I can just command 'Go home' while I'm still new with the satellite guided GPS system. How thoughtful they are! I will not hestitate to go back to buy another Acura from Paragon Acura when another opportunity of mine comes.
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Response from: Paragon Acura
Added: 1/3/2012 2:49:19 PM
Congratulations on your new Acura TSX and thank you for sharing these reflections on your recent visit with us! We hope you continue to enjoy your new vehicle and if there is anything further we can do to assist you please don't hesitate to contact us! Additionally, if you take a moment to like us on Facebook and follow us on Twitter we will keep you updated on current events and specials that are reserved for our online fans.
Sincerely,
Brian Benstock
General Manager