Read Reviews Paramount Kia Hickory

Paramount Kia Hickory

Paramount Kia Hickory

1205 South Center Street
Hickory, North Carolina 28602


(828) 449-8370

Paramount Kia Hickory
Manufacturer: Kia

Write a ReviewWrite a Review

  • Customer Service:

    4.8
  • Quality of Work:

    4.8
  • Friendliness:

    4.9
  • Overall Experience:

    4.8
  • Pricing:

    4.7

24-Month Rating

based on 162 reviews

4.8

4.8 out of 5

195 lifetime reviews

Paramount Kia Hickory

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Certified: Paramount Kia Hickory

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Paramount Kia Hickory has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Paramount Kia Hickory

As one of several North Carolina KIA dealers, we believe when you choose Paramount KIA Hickory you are making the right choice.

Paramount KIA Hickory maintains a commitment to customer service. We strive to provide a large inventory so we can offer you a good choice of cars, trucks or SUVs. We know that saving money matters to you, so we keep our prices low and competitive. In putting our customers first, Paramount KIA Hickory puts service first. We work hard to be your best choice in the Charlotte area!

Located at 1205 South Center St, Hickory, NC, Paramount KIA Hickory is your source for new and used KIA vehicles. Our goal is to make as many NC, Mooresville, Shelby and Morganton customers as satisfied as possible when it comes to selection and low prices. It is through quality service that Paramount KIA Hickory separates itself from KIA dealers throughout North Carolina.

Our Location

Sales/Showroom

Monday: 8:30 AM - 8:00 PM

Tuesday: 8:30 AM - 8:00 PM

Wednesday: 8:30 AM - 8:00 PM

Thursday: 8:30 AM - 8:00 PM

Friday: 8:30 AM - 8:00 PM

Saturday: 8:30 AM - 6:00 PM

Sunday: Closed


Service

Monday: 7:30 AM - 6:00 PM

Tuesday: 7:30 AM - 6:00 PM

Wednesday: 7:30 AM - 6:00 PM

Thursday: 7:30 AM - 6:00 PM

Friday: 7:30 AM - 6:00 PM

Saturday: 8:00 AM - 4:00 PM

Sunday: Closed


Parts

Monday: 7:30 AM - 6:00 PM

Tuesday: 7:30 AM - 6:00 PM

Wednesday: 7:30 AM - 6:00 PM

Thursday: 7:30 AM - 6:00 PM

Friday: 7:30 AM - 6:00 PM

Saturday: 8:00 AM - 4:00 PM

Sunday: Closed


Our Amenities

Free WiFi Cable TV
Children's Play Room Parts Store
Shuttle Service Television
Customer Lounge Area Vending Machines
Drive-In Service

lisamcrae0820
6/15/2013 1:07:19 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Daryl Horton
Melissa W?
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    4
  • Pricing:

    4
  • Overall Score:

    4.6

My Review Of Paramount Kia Hickory:

Melissa was great to work with. None of the pressure that one might expect from a car sales person. She answered my questions and discussed the features of the cars in a straight forward manner. My one disappointment in the experience was how long it took to find out the final numbers of the deal. It seemed there was only one employee available and a long line of customers. I think I waited nearly 90 minutes. Thankfully Melissa was easy to be with.

I am happy with the car itself. I'm one of those people who don't dicker on the price, so I'm not sure I got a great deal. But in speaking with friends afterward, I don't think I got a bad one either. I'm really pleased with the gas consumption. A tank of gas got me further and for less than my previous vehicle. Overall, a good experience. Thank you!

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Response From: Paramount Kia Hickory
Added: 6/17/2013 3:42:02 PM

Your review is greatly appreciated and we are thrilled to hear that you love your new car! Here at Paramount Kia of Hickory, our staff is driven by customer satisfaction and that is why we do our very best to exceed our customer’s expectations by making the impossible possible. I am proud to hear that Melissa provided you with quality customer service! She will greatly appreciate your humbling compliments. Thank you for your business, and we look forward to seeing you again. Remember, check out our Facebook and Twitter pages for monthly news, deals, and service specials.

Sincerely,
Dave Estes, Paramount Kia Hickory
destes@paramountauto.com

Twitter
94earlyout
6/9/2013 4:07:36 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jason AumanJason Auman
Jim RichardsonJim Richardson
  • Customer Service:

    5
  • Quality of Work:

    4
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.6

My Review Of Paramount Kia Hickory:

This is not my first experience with Paramount KIA, two years ago we bought a new SADONA for my wife Judy. I liked the car and the dealership, So when I had her car in for an oil change I went over to the car lot and talked to Jim Richardson about a used car. I was pressed for time and I told him I would be back later that night. I came back with my wife, talked to Jim, test drove a couple vehicles. Jim has a nice way about him, no pressure, very knowledgeable on the cars. When I decided on the 2011 SORENTO he went over all the functions of the switches etc of the vehicle and we did another test drive where he showed how they work like the down hill break control and(important to me) the hill start assist, reading about it or just explaining it was not the same as doing it . I really liked that feature, my driveway is really steep as most places in the Hickory area. Finalization of the deal went smooth no pressure. I drove the car home that night. I/m very satisfied the way Jim Richardson handled everything and was their through the whole process...also for pairing my cell phone to the blue tooth feature.

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Response From: Paramount Kia Hickory
Added: 6/10/2013 2:56:59 PM

Thank you not only for choosing Paramount Kia of Hickory but for taking the time to write such an amazing reflection of your time spent here. I am so thrilled to hear that all your expectations and experiences here have been so wonderful. I know when I tell Jim about your kind words he will be ecstatic that he could help you find the perfect car! Thank you for your recommendation and if we can assist you in any way further, please let us know. Congratulations on your new Sorento! We look forward to working with you again in the future.

Best Regards,
Dave Estes, Paramount Kia Hickory
destes@paramountauto.com

Twitter
pamelatravis64
6/9/2013 12:26:07 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jim RichardsonJim Richardson
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Paramount Kia Hickory:

I really enjoyed my experience buying my Rio from Paramount Kia. The salesman was very helpful and stuck with us through getting our loan and making sure we had what we needed. I would recommend to my friends and family to buy from the. Overall it was a great experience and I will buy from them again. Thanks Pamela and Christopher Travis....

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Response From: Paramount Kia Hickory
Added: 6/10/2013 2:55:25 PM

Pamela and Christopher, thank you for taking the time to reflect on your recent visit and congratulations on your new Rio! I am so pleased to hear that your experience was worthwhile and that our team could show you our commitment to quality customer service. If we can help you in any way further please don't hesitate to ask. Also, be sure to take advantage of our service specials and dealership updates on our Facebook and Twitter page. We’ll see you next time!

Thanks again,
Dave Estes, Paramount Kia Hickory
destes@paramountauto.com

Twitter
lsyck
6/9/2013 10:19:33 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Tim WhitenerTim Whitener
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Paramount Kia Hickory:

My experience at Paramount Kia was excellent. All the employees that I encountered were very friendly and professional. Melissa, the sales lady that sold the car to me, went above and beyond. She has called me several times since to see how I liked my car and to remind me about the oil change. Tim, the gentleman that worked on getting the car financed, was excellent and actually obtained an APR percentage rate better than I expected. I would definitely and have encouraged others to come Paramount Kia to buy a car. KEEP UP THE GOOD WORK!!!!

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Response From: Paramount Kia Hickory
Added: 6/10/2013 2:52:20 PM

Thank you very much for taking the time to write this great review, we truly appreciate your feedback. Likewise, I am sincerely grateful for your choice to shop with us at Paramount Kia of Hickory! We strive to provide the best customer service we can in an environment that is friendly and inviting, and it is a delight to know that your experience with Melissa reflected that value. If there is anything else that you need, please feel free to give us a call or swing by the dealership. If you haven't already, be sure to like us on Facebook! We offer exclusive dealership updates and service specials to our fans.

Sincerely,
Dave Estes, Paramount Kia Hickory
destes@paramountauto.com

Twitter
beccacreech
5/30/2013 4:54:40 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jim RichardsonJim Richardson
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Paramount Kia Hickory:

I came to look at the new Kia Optima's and was greeted by Mr. Jim Richardson, he was very nice and professional the entire time we spent there. what was to be just a look at the new cars turned into a sale. We fell inlove with the new Kia Optima's and Mr. Richardson was very good at working with us to get the best price he could and showing us all the features on the car and how to work them. we appreciate the buisness and hope to do more with you in the future.

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Response From: Paramount Kia Hickory
Added: 5/31/2013 1:47:31 PM

We really appreciate your recommendation and congratulations on your new Optima! It truly is a great vehicle and we’re positive you’ll continue to love it. At Paramount Kia of Hickory, we work hard to make sure our customer service is consistently excellent, no matter how busy we are, and we are excited to hear that this was your experience with Jim. Please don't hesitate to come by if there is anything more that we can do for you. Find us on Facebook and Twitter to stay in the know about exclusive specials that we may be running!

Best Regards,
Dave Estes, Paramount Kia Hickory
destes@paramountauto.com

Twitter
jessicamorgan33
5/23/2013 1:08:01 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Melissa Wilson
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Paramount Kia Hickory:

I came into the dealership just looking for a car, not really planning on buying a car because I didn't think I would get approved. Everyone I worked with were very friendly and knowledgeable. They worked with me and found me a car that I love and got me in the price range that I could afford, I would highly recommend Paramount Kia.

Was this review helpful to you?    Yes | No

Response From: Paramount Kia Hickory
Added: 5/23/2013 1:55:26 PM

Congratulations on your new vehicle! Buying a car can be a stressful and time consuming process, but I'm very happy to hear that this wasn't the case for you. At Paramount Kia, our team takes time to help you make informed decisions. Hearing this positive feedback is truly special, and I'm very pleased to see the 5 stars. Please follow us on Facebook and Twitter to find spectacular deals from the service department. We look forward to seeing you again soon.

Regards,
Dave Estes, Paramount Kia Hickory
destes@paramountauto.com

Twitter
jem8080
5/20/2013 4:10:19 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Patrick ButlerPatrick Butler
Tim WhitenerTim Whitener
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Paramount Kia Hickory:

Recently traded in my 2011 Kia Soul+ for a new 2013 at Paramount Kia of Hickory, NC...have been a big fan of the Kia Souls since I first purchased mine two years ago...but I am even a bigger fan now...my new Kia Soul+ has so many more “bells and whistles” than my older one did and I am really enjoying the upgrades...my TWO salesmen...Tim Whitner and Patrick Butler could not have been any kinder or more helpful...highly recommend this dealership and Tim or Patrick should you be in the market for a Kia

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Response From: Paramount Kia Hickory
Added: 5/21/2013 1:53:06 PM

Thank you for sharing your experience with us and congratulations on your new Kia Soul! We are always excited to hear back from our happy customers, but this review is exceptionally encouraging to read. I’m excited to hear Tim and Patrick were both able to contribute so much to your experience at our dealership. We sincerely look forward to fulfilling all of your automotive needs in the future. Until then, be sure to like and follow us on Facebook and Twitter where we offer exclusive dealership updates and service specials to our fans.

Regards,
Dave Estes, Paramount Kia Hickory
destes@paramountauto.com

Twitter
raturner74
5/6/2013 11:07:19 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jim MoirJim Moir
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Paramount Kia Hickory:

Jim Moir is an excellent sales person. From my first call until I completed the sale, and even after with
follow up calls, he was courteous, patient, professional, and prompt in all of our conversations. I feel he went out of his way to provide me with accurate information, financing, and a timely delivery.

In fact, my thanks and appreciation to all the great staff who assisted Jim and myself throughout this transaction. Yes I would recommend Paramount Kia. An excellent place to do business.

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Response From: Paramount Kia Hickory
Added: 5/6/2013 5:32:19 PM

It is very pleasing to hear that our sales team did an excellent job of getting you into a new car with efficiency and friendliness. At Paramount Kia of Hickory, we make sure our customers are provided with nothing but the best and I'm thrilled to hear this was the case for you. Be sure you're following us on Facebook and Twitter for service specials and enjoy the new ride!

Regards,
Dave Estes, Paramount Kia Hickory
destes@paramountauto.com

Twitter
mary ellis
5/4/2013 5:10:00 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jim MoirJim Moir
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Paramount Kia Hickory:

Jim was a very nice salesman, he listened to what we had to say, didn't push like we have see at other places. He was a big help when we went from buying a used car to buying the Kia. We liked everyone there. I am so pleased with my new Kia.

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Response From: Paramount Kia Hickory
Added: 5/6/2013 5:31:09 PM

Congratulations on your new Kia! Our sales team works hard to provide informative advice without crowding our customers. I'm glad you felt at ease while shopping around and that you ultimately found what you were looking for. If you have questions about your vehicle, I encourage you to contact us right away. Additionally, our Facebook and Twitter pages frequently contain service specials, so become our 'liker' and 'follower' today.

Regards,
Dave Estes, Paramount Kia Hickory
destes@paramountauto.com

Twitter
bjarvis826
5/3/2013 9:02:20 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Patrick ButlerPatrick Butler
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Paramount Kia Hickory:

I was in the market for a used Toyota Rav4 and came to Hickory with the intentions of purchasing one. After driving the used car, I realized for only a little more, I could purchase a new Kia Soul. When I arrived at Paramount Kia in Hickory, I was greeted by Patick Butler and was very happy with his knowledge and overall experience. We are very happy with our purchase and will recommend Paramount Kia to all our friends.
Thank you!
Barry Jarvis

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Response From: Paramount Kia Hickory
Added: 5/6/2013 5:30:05 PM

Thank you very much not only for the 5-star rating, but for providing the details of your awesome experience at Paramount Kia of Hickory. The Rav4 is a great vehicle and I hope that it brings you many years of happiness. Before you bring it in for its first service visit, I encourage you to follow us on Facebook and Twitter. Promotions and coupons are frequently available and you don't want to miss out!

Regards,
Dave Estes, Paramount Kia Hickory
destes@paramountauto.com

Twitter

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