Paramus Chevrolet

Taking the good with the bad I inquired online about a Tahoe shown on the Paramus Chevrolet website, and was told the vehicle was in stock and available. When I arrived at the de I inquired online about a Tahoe shown on the Paramus Chevrolet website, and was told the vehicle was in stock and available. When I arrived at the dealership after work, the Tahoe and the salesperson I corresponded with were not there. Strike one. Luckily though, I got the opportunity to work with Isaiah Jefferson who was extremely helpful and took me to their off site lot where we found the Tahoe that I came to look at and where we saw another one that I bought instead. Isaiah and Courtney, both stayed late with me to work out the numbers and choose a convenient delivery date. It seemed like things were great. About a week before my temporary registration and plate were about to expire, I reached out to the dealership to find out about the status of my new registration and plates. After some unreturned emails and calls, I was told the paperwork was submitted to the DMV. Several more days go by, but no new registration in my mailbox. The day before my temporary expired, I called the DMV and they told me they never received the paperwork for my new registration. I immediately notified Paramus Chevrolet who gave me the runaround along with absurd, unacceptable advice about driving with an expired temporary. Strike two. It finally took calling the General Manager, Bill Brunner, and notifying him of the problem to eventually get things resolved and several more days to physically have my new registration in my hands. Despite never getting a satisfactory answer to why my paperwork wasn't submitted to DMV within the legally required timeframe, Bill and his assistant apologized and tried to make things right. More

Easy Process No pressure sales... The staff was extremely friendly and assisted each step of the way in determining the final sale between two cars I was reviewing No pressure sales... The staff was extremely friendly and assisted each step of the way in determining the final sale between two cars I was reviewing. More

Isaiah Jefferson made me feel comfortable and reassuring. I had a nice experience at the dealership with 4 if the 5 people that I met and encountered. The 5th person which was not so pleasant and lacked my tr I had a nice experience at the dealership with 4 if the 5 people that I met and encountered. The 5th person which was not so pleasant and lacked my trust was their finance guy Robert Davidson. (Reason for 4 stars instead of 5. )He came off somewhat cold and down right threatening,almost to the point where I was going to back out, but Isaiah and Bryant reassured me and we have been happy with Isaiah and the service department as well. More

A brouse became a buy Stopped in on a whim and ended up buying a certified pre owned thanks to Isiah. He was very courteous helpful and patient as we truly were not in the Stopped in on a whim and ended up buying a certified pre owned thanks to Isiah. He was very courteous helpful and patient as we truly were not in the buying mode. Between him and Martin, his manager, we made a deal work. Isiah is a true people person and highly recommend him. More

They made it happen! I walked into this dealership with doubt that they could make it happen. I walked out with the keys in hand! All my expectations were not only met , I walked into this dealership with doubt that they could make it happen. I walked out with the keys in hand! All my expectations were not only met , but they were exceeded. More

Great salesman Isaiah was fantastic to deal with, very nice and pleasant. Not overly pushy and just very easy to get along with. He hooked us up with a great car and Isaiah was fantastic to deal with, very nice and pleasant. Not overly pushy and just very easy to get along with. He hooked us up with a great car and a great experience. More

Awesome! Isaiah and Junior made my first lease from Chevrolet a very pleasant one.. They both were very friendly and professional!! I would recommend them anyt Isaiah and Junior made my first lease from Chevrolet a very pleasant one.. They both were very friendly and professional!! I would recommend them anytime! More

Chevy Malibu used car purchase Isiah was phenomenal from the moment we stepped inside the dealership. He helped us find the exact car we were looking for, taking into consideration Isiah was phenomenal from the moment we stepped inside the dealership. He helped us find the exact car we were looking for, taking into consideration all aspects of purchase. There was hardly any haggling and he did the best he could to let us purchase the exact vehicle we needed. Isiah is an honest, up-front trust-worthy guy...we will be back! More

Courteous helpful salesman. Want to thank Mr. Jefferson at Paramus Chevrolet for making our experience a pleasurable one. Mr. Jefferson was professional, patient and helped us fi Want to thank Mr. Jefferson at Paramus Chevrolet for making our experience a pleasurable one. Mr. Jefferson was professional, patient and helped us find what we wanted.My wife and I are very happy customers. Thanks to all we dealt with. More

Great deal on an awesome car! I visited Chevy Paramus twice, Isaiah was very professional, pleasant and kind, I had a Budget and we managed to work out the right deal for me on a v I visited Chevy Paramus twice, Isaiah was very professional, pleasant and kind, I had a Budget and we managed to work out the right deal for me on a very awesome Chevy Cruze hatchback! Junior Ortiz was very patient and explained to me all the financial aspects of the deal. Very happy with the whole experience More