Paris Chevrolet GMC

Both of the people I talked to were very nice and helpful! They understood my point of view and what I was looking for! helpful! They understood my point of view and what I was looking for! More

Not sure where I start. I literally just purchased this car on 04/26, David (the salesman) was great, very personable and responsive, however there was some room for opportu I literally just purchased this car on 04/26, David (the salesman) was great, very personable and responsive, however there was some room for opportunity and I didn’t really care for this process. I’ve been in the automotive business for about 10 years and have worked for several brands so I am very familiar with this process. To be on the other side of the table with the experience I had was a bit shocking. First off, they did a price switch. I came in to the dealership after they dropped the price $500 in which I’d initially asked for over the phone and was told there was no negotiation. Then I bring it to their attention and somehow they made the numbers work for my budget however the price of the vehicle was still $34700 vs the $34200 online. Since they made the numbers work I didn’t really complain but mentally notated. Secondly, I was told that this vehicle had a second key and as we are to the final steps I was informed that the vehicle only comes with one key…strike two(mental note). I kept things calm and moved on until I was fed up.. Lastly, after signing papers and returning to pick up the vehicle. I drove home back to Dallas, maybe 15 miles later I notice the wheel alignment is off. I reached out to the sales man in which I received a response of an offer for $100 check. I respectfully declined, called in to speak with a sales manager. I was then offered the alignment I originally asked for however, was told that I would need to drive 2 hours all the way back to their dealership to get this done and drive 2 hours back. Then I get home and notice the daytime running lamp on the passenger side is completely out…COMPLETELY UNACCEPTABLE! The things I asked this dealership for were very straight forward and reasonable request as a consumer. All in all, I like the vehicle and wish I could have purchased it from a dealership who had a bit more experience in building a client relationship. (Ps..The finance guy (JT) was great and made the paperwork process seamless) More

This dealership always delivers the best customer service, whether it is buying a vehicle or getting your vehicle serviced. Their customer service department reaches out when it is time to get your c service, whether it is buying a vehicle or getting your vehicle serviced. Their customer service department reaches out when it is time to get your car serviced and makes every effort to make sure you are satisfied with their efforts. I will always use this dealership for my automobile needs. More

You’re overstaffed with unqualified technicians, Failure to resolve my problem due to lack of interest.. Next time I’ll buy a Ford to resolve my problem due to lack of interest.. Next time I’ll buy a Ford More

I've always had a great experience. I wouldn't go anywhere else. Friendly atmosphere! I wouldn't go anywhere else. Friendly atmosphere! More

I was so impressed with this dealership and everyone who works there are very friendly and nice. I was surprised how much money they gave me for my trade in and was very surprised when I was test driving th works there are very friendly and nice. I was surprised how much money they gave me for my trade in and was very surprised when I was test driving their Buicks in how much I liked the way they handle on a bumpy road. You can hardly feel any of the bumps! The sales person; Marcus Atkinson, was very friendly and knowledgeable. Thank you for finding my new car for me. The free oil changes were a nice surprise too! More

I believe it was Dwight that help me in service. I was blessed with a new tire at no cost to me. I appreciate this very much!! I’m Very Thankful I was blessed with a new tire at no cost to me. I appreciate this very much!! I’m Very Thankful More