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Park Place Lexus Grapevine

Grapevine, TX

4.8
2,415 Reviews

901 E State Hwy 114

Grapevine, TX

76051

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Showing 2,415 reviews

February 01, 2026

Terry Song and Park Place Lexus provided exemplary service when purchasing a new car from them. They held the car until we returned to town from a trip. It was a no pressure to buy sale and I would hi More

by elmkjm
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Omar Awan, Terry Song
January 22, 2026

Great service. Nice set up.. great staff. Mr Nicholson was a pleasure to work with. More

by whoffman45
Recommend Dealer
Yes
Employees Worked With
Derrick Nicholson
January 21, 2026

Enrique Esparza provided good service with timely communications. We didn't have appointment and just walked in but we received our service promptly without wasting our time unnecessarily. More

by Vina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Enrique Esparza
January 09, 2026

The best to buy cars 🚗 they have good prices and people and service for all thanks More

by pena.mario66
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randall Hood, Danny Cantu, Elliot McCray, Ash Afrouzi, Fernando Diaz-Marquez
January 09, 2026

Brandon Chong is the best! He has sold us our last 3 vehicles and I recommend him to all our friends. He is very thorough explaining everything about the vehicle we purchased. More

by stevealmendarez88
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Chong
January 05, 2026

The Car was never detailed, still dirty when I picked it up. The back sunshade was dirty, looked like vomit 9n the windshade. More

by jerry Cunningham
Sales Price Transparency
Trade-in Experience
Recommend Dealer
No
Employees Worked With
Jessica Martinez
Jan 22, 2026 -

Park Place Lexus Grapevine responded

Thank you for taking the time to share your feedback, Jerry. We’re disappointed to learn that the condition of the vehicle at delivery did not meet expectations. Your comments have been shared with our leadership team for review. Should you wish to discuss this further, we would welcome the opportunity to connect. Charles Owen, General Manager. 817-416-3192.

January 01, 2026

Lexus Park Place Grapevine excels with outstanding service, great deals, and Brandon Chong is exceptional! More

by Elovesprada
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Chong
December 23, 2025

Always so kind and the nice explain And nice location review is good,. Inside clean More

by graceokyang0610
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Chong
December 18, 2025

Lexus grapevine was very helpful in giving me a good experience when I got a brand new Lexus RX. Thanks to my salesman who was able to get me multiple discounts which helped make my decision easier to p More

by roi78do@gmail.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Salesman , Brandon Chong
December 08, 2025

The dealership treated me exceptionally well and Brandon Chong provided outstanding, friendly, and professional service. More

by Elovesprada
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Chong
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