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Parks Hyundai of Gainesville - Service Center

Gainesvile, FL

3.8
55 Reviews

55 Reviews of Parks Hyundai of Gainesville - Service Center

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September 21, 2025

Your multi point inspection needs some improvement. Confusing to any customer who doesn't know that they don't check prior service records when making recommendations. More

by mysticangel02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olga Kilfeather
Sep 21, 2025 -

Parks Hyundai of Gainesville responded

Thanks for your feedback on your recent visit to our dealership. We look forward to working with you again! Local Roots. Legendary Rides. Community Pride.

September 17, 2025

Bill is the best ever please don’t ever let him leave he’s the only reason we get service there More

by LOSTIT41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Stoufer
Sep 17, 2025 -

Parks Hyundai of Gainesville responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Parks Hyundai of Gainesville. Local Roots. Legendary Rides. Community Pride.

September 17, 2025

I have been coming for service at Parks for over 15 years. Bill has been my service advisor for most of those years. I have had nothing but wonderful service. Any issue, question, or concern I have had More

by debleetay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill
Sep 17, 2025 -

Parks Hyundai of Gainesville responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Local Roots. Legendary Rides. Community Pride.

September 17, 2025

Service was on time and friendly. I will have my other service work done there. Alejandro was my advisor. More

by w_student
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
woman in service didn't get her name
Sep 17, 2025 -

Parks Hyundai of Gainesville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Local Roots. Legendary Rides. Community Pride.

September 17, 2025

They are great in sales and in service. I highly recommend them for any and all of your auto needs. More

by mishrapulkesh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olga
Sep 17, 2025 -

Parks Hyundai of Gainesville responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Parks Hyundai of Gainesville, we look forward to having you as a valued customer for many years to come! Local Roots. Legendary Rides. Community Pride.

July 28, 2025

3 hrs for an oil change. Last visit they didnt put enough oil in the engine and I had to have it towed back to the dealer plus they didnt check the air pressure in the tire More

by larrycox_32666
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
alexandro
July 20, 2025

This dealership lied to me when I bought my Sonata Sport. Then they charged $300+ to tell me nothing about the paint recall. I like Hyundai why I bought 3 vehicles TUCSON, SONATA,AND SONATA SPORT. I More

by Guillermo Melendez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Elvyn Andreu
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2025 -

Guillermo Melendez responded

Not an honest dealership

July 18, 2025

The service attendant Olga was exceptionally helpful. She kept me posted with regard to my service and when it was delayed due to a part they needed to order she helped by introducing me to the person w More

by Howdia09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olga Kilfeather was my primary contact
June 29, 2025

I see a lot of negative reviews, but have to say Alejandro took his time explaining. The repair process did take some time on my 2013 Sonata, but I do understand the process and length of time it ta More

by OMMO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro O'Reilly
March 22, 2025

I took my car to Hyundai almost a month ago wanting a tune up and to get a check up because my check engine light kept coming on my car had been riding really good no major issues I just thought it neede More

by Moniquegordon37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure
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