Parks Motors
Augusta, KS
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Great experience from start to finish! I've bought several vehicles over the years, and my experience at Parks Motors has been by far one of the best. The team is knowledgeable, friendly, I've bought several vehicles over the years, and my experience at Parks Motors has been by far one of the best. The team is knowledgeable, friendly, and they really went above and beyond to make sure I found exactly what I was looking for. They gave me a fair price on my trade-in and worked with me on financing options that fit my budget perfectly. I never felt pressured, and they answered all my questions with patience and transparency. Highly recommend Parks Motors if you're looking for a hassle-free, friendly car buying experience! More
Friendly and efficient staff from walking in door through finance. Even used vehicle staff (slick back hair was awesome😂 Sales staff never pushy! finance. Even used vehicle staff (slick back hair was awesome😂 Sales staff never pushy! More
Adam S. went above and beyond to facilitate getting me in a more reliable vehicle. Devin called when he realized he could save me some additional money after went above and beyond to facilitate getting me in a more reliable vehicle. Devin called when he realized he could save me some additional money after having already signed an agreement. Good experience overall. Great work guys, thank you again. More
Went to the service department for a simple service and minor repairs. The service tech scratched the front of the truck and damaged some exterior trim pieces. The body shop had to repaint part of the truc minor repairs. The service tech scratched the front of the truck and damaged some exterior trim pieces. The body shop had to repaint part of the truck and fix the broken pieces. In the process of repainting the truck, they sanded the paint on the fenders and damaged the fenders. The fenders were not supposed to be worked on. The body shop manager, service department manager, and general manager could care less that our truck is in worse shape then when we first brought it to them. Plan on needing an attorney, if you decide to work with parks motors. More
Bait and switch. Marketing advertised two differnt prices. When we got there, they were saying the higher price was all they would do. The sales rep argued with us ab Marketing advertised two differnt prices. When we got there, they were saying the higher price was all they would do. The sales rep argued with us about everything. He kept cutting us off. When I tried to show the sales rep what we were seeing, he kept arguing saying they had no control over pricing. We went in to talk to the manager, he basically said he wasn't going to do anything with the price. We pay the high price or leave. We left and he let us. Found it ironic that the sales guy said his manager has been driving the car we wanted for the last few weeks and the manager didn't want to talk price. Guess we drove in on his daily driver that he was not wanting to let go of. We noticed there was a good amount of miles put on it since it was advertised. I am not sure what kind of family environment Parks Motors is trying to sell, but that is not a family I want to be apart of. Clearly it is a highly dysfunctional family they are selling. I was very disappointed. I need a car and would have bought that if they honored the price that they were advertising. I would have been mortified if I owned that dealership and my employees acted that way to a customer. More
Had a great experience buying a used truck from Travis he handled the deal very professionally Devon did our paperwork had no issues at all I would buy another vehicle from them handled the deal very professionally Devon did our paperwork had no issues at all I would buy another vehicle from them More
I wish I could give a negative star rating! DO NOT BUY FROM THEM!!! BUYER BE WARE!!! Their manager, Jae Rayfield, is only in the business of ripping people off. He told me the best he could do DO NOT BUY FROM THEM!!! BUYER BE WARE!!! Their manager, Jae Rayfield, is only in the business of ripping people off. He told me the best he could do for a trade in on my vehicle was over $2000 LESS THAN what jdpower has as the ROUGH trade in value. MY VEHICLE IS IN GREAT CONDITION! I have had two other dealerships offer me $3k more than Parks but Jae Rayfield will only adjust the trade in if he also increases the sale price for the vehicle I wanted to buy by $5k OVER WHAT THEY LIST IT FOR!!! Just trying to finagle the numbers and assume I’m an idiot. COMPLETELY unrealistic and unethical business practices! I’ll attach pictures if I can to show I did my research and they are just car scam artists. So disheartening which is why people HATE shipping for cars. I hope this review helps others from wasting their time with them! More
Visited Parks motor this week 10/25/23 and met with their car salesman Travis Richardson. It was literally the first day of starting my car buying process, so didn’t expect to leave with a finalized contract car salesman Travis Richardson. It was literally the first day of starting my car buying process, so didn’t expect to leave with a finalized contract. After going over a vehicle that fit our needs, we ended up considering what I thought was going to be a good deal. Ended up being a bait and switch by the dealership. This is the most unethical process I’ve ever been part of. I gave them the exact max dollar amount and loan that I was trying to get approved for. They negotiated with me on the trade-in and presented a preliminary contract with the final sales price that fit my budget. They even did the car salesman deal where they had me give my initial right next to the sales price if I was committed. I gave them my commitment to purchase the vehicle if he would get to that final price. He came back to the office with his manager and said that they agreed to it. I let them know that I would be looking into financing in the next week. I had Travis send me a sales contract that afternoon and it ended up being 7000 more than what we discussed in the office. They even took my deposit, $1,500 down that day immediately. The salesman was non-apologetic, and gave no explanation as to why they change the sell price. He essentially ignored my calls for the next day or so. I'm just in disbelief that a deal could be handled so badly. More