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Parkway Ford Lincoln - Service Center

Dover, OH

4.2
983 Reviews
Call Service Center (330) 343-6681

983 Reviews of Parkway Ford Lincoln - Service Center

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May 07, 2024

Took 5 hrs for oil change tire rotation. And no parking at dealership. I came back 4hrs later still not done. More

by usalabelcgh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Trevor Sunderlin
2.0
This rating includes all reviews, with more weight given to recent reviews.
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May 10, 2024 -

Parkway Ford Lincoln responded

Thank you for your feedback. We regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. I have sent this over to leadership.

Helpful
May 03, 2024

The service was fine and the staff were nice. The staff just needs to know how to do the jeep rewards. I had free points to use for my oil change and was told the wrong thing on how to use reward More

by ultralori96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember her name
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May 10, 2024 -

Parkway Ford Lincoln responded

Thank you for your feedback on our team and your review of our store. We appreciate your business and look forward to serving you again. If you have any questions or want to schedule service, please call us at 330-343-6681. Thank you for being a part of the Parkway Auto Superstore Family! Have a great day!

Helpful
May 03, 2024

I had an issue with my CarPlay and they came and picked up my truck and brought it back when done. This service is above and beyond. Highly recommend! More

by lumpyy1967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Sunderlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 10, 2024 -

Parkway Ford Lincoln responded

Thank you for your feedback on our team and your review of our store. We appreciate your business and look forward to serving you again. If you have any questions or want to schedule service, please call us at 330-343-6681. Thank you for being a part of the Parkway Auto Superstore Family! Have a great day!

Helpful
May 03, 2024

They were great! ! Trevor did a great job they were very helpful and plan on going back More

by tjwarner68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Sunderlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 10, 2024 -

Parkway Ford Lincoln responded

Hi TJ, Thank you for the 5 star review! Please don’t hesitate to reach out to us in the future for any of your automobile needs! Thank you for being a part of the Parkway Auto Superstore Family! Have a great day!

Helpful
May 01, 2024

Everything has been very good and also very smooth. Things were done for me that I didn’t expect to be done. Very happy and would suggest them to everyone. More

by jfleischman0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Fleischman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trevor Sunderlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 10, 2024 -

Parkway Ford Lincoln responded

Thank you for your feedback on our team and your review of our store. We appreciate your business and look forward to serving you again. If you have any questions or want to schedule service, please call us at 330-343-6681. Thank you for being a part of the Parkway Auto Superstore Family! Have a great day!

Helpful
May 01, 2024

Everything was great and much appreciated from the team at Parkway. Keep up the good work. More

by keithdonaldson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Sunderlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 10, 2024 -

Parkway Ford Lincoln responded

Hi Keith, Thank you for working with our team. Also, thank you for taking the time to give us your feedback and review. We appreciate your business and hope you have a great day!

Helpful
April 30, 2024

I am from out of state and needed a repair quickly. They fit me in and offered amazing kind friendly service More

by arenner0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Sunderlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 01, 2024 -

Parkway Ford Lincoln responded

Thank you for your feedback on our team and your review of our store. We appreciate your business and look forward to serving you again. If you have any questions or want to schedule service, please call us at 330-343-6681. Thank you for being a part of the Parkway Auto Superstore Family! Have a great day!

Helpful
April 30, 2024

The staff were great. Friendly, professional, and courteous. The service is great too, had my car done the day I took it in. More

by B.ABEL29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Sunderlin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 01, 2024 -

Parkway Ford Lincoln responded

Thank you for your feedback on our team and your review of our store. We appreciate your business and look forward to serving you again. If you have any questions or want to schedule service, please call us at 330-343-6681. Thank you for being a part of the Parkway Auto Superstore Family! Have a great day!

Helpful
April 30, 2024

Parkway did a great job on the Jeep recall. Craig Newhouse’s was professional and made sure the repair was done right. More

by 3lindon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Newhouser
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May 01, 2024 -

Parkway Ford Lincoln responded

Thank you for the 5 star review! Please don’t hesitate to reach out to us in the future for any of your automobile needs! Thank you for being a part of the Parkway Auto Superstore Family! Have a great day!

Helpful
April 30, 2024

I own Ford's and they work on Ford's. We bought our last car from them. More

by jlnixon57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josiah Sparling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2024 -

Parkway Ford Lincoln responded

Thank you for your loyal business and thank you for your review! We're happy to hear you had such a positive experience with our team and look forward to serving you again. If you have any questions or want to schedule your next service, please give us a call 330-343-6681. We're always happy to help and thanks for being a part of the Parkway Auto Superstore Family!

Helpful
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