Pat Peck Honda

Pat Peck Honda
11151 Highway 49
Gulfport, Mississippi 39503
(228) 832-8030

Manufacturer: Honda

Most Reviewed Employees
Melissa Mott Melissa Mott
F&I Director
Lee Morgan Lee Morgan
Sales Manager
Dexter Hooks Dexter Hooks
Sales Manager
Chris Forbes Chris Forbes
Sales Manager
Need a New Car?

Dealership Amenities
Cable TV
Children's Play Room
Customer Lounge Area
Drive-In Service
Express Service
Free Coffee
Free Drinks
Free WiFi
Parts Store
Pet Friendly
Shuttle Service
Television
Vending Machines


Twenty-Four Month Rating: 4.4/5
35 Reviews
Pat Peck Honda

Overall Score: 4.5 Star Rating4.4



About Pat Peck Honda
Certified: Pat Peck Honda
This dealership is a DealerRater Certified Dealer and is committed to providing quality customer service.

As a Certified Dealer, Pat Peck Honda has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.


This dealership is available to supply quotes for new vehicle inquiries.



Strinduwein19
4/10/2012 12:39:12 PM

Overall Score: 1 Star Rating   1.0  

Reason for Visit: Sales (Used)

I recommend this dealer: No

Employee(s) Dealt With: Ron, Todd

My Review of Pat Peck Honda:
Typical stereotypical car salesmen, dirty, manipulative, and overall just a bad place to buy a car. Pat Peck ANYTHING are terrible dealerships. I would NEVER recommend them.

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02152012
2/15/2012 10:43:47 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Jeff Henderson

My Review of Pat Peck Honda:
My wife and I had an amazing experience at Pat Peck Honda of Gulfport. Our car salesman Jeff had a great attitude, was very professional, and courteous. We had our 20 month old with us, The sales manager Joe G and our salesman Jeff H. made the purchase of our new car as painless as possible. I researched and received quotes from Honda dealerships within a 500 mile radius of where we live and Pat Peck Honda of Gulfport had the best price by far. I would highly recommend Pat Peck Honda to anyone who would like to experience hassle free, lowest price, and top dollar for your trade in. We were only there for a couple hrs and left with confidence knowing we got the best deal. The entire staff made sure we were treated with courtesy and respect. I have had very bad experiences at other dealerships, but i enjoyed buying my new car from Pat Peck Honda of Gulfport.

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yvonneluv00
2/11/2012 10:50:39 AM

Overall Score: 2 Star Rating   2.4  

Reason for Visit: Service

I recommend this dealer: No

Employee(s) Dealt With: Ian Pehnke

My Review of Pat Peck Honda:
On the morning of February 11, 2012, I took my 2006 Honda Civic to be looked at because my AC unit in my vehicle is not blowing cold air. I simply wanted someone to look at it and figure out why it wasn't properly working and fix it. I called and made the appointment on the Thursday morning prior to this day. I live in Diberville and have to drive 20miles to Pat Peck Honda to get any work done. I get there on the morning of my appointment only to be told that it's too cold outside to properly service the AC unit and that I should come back when the weather is warmer. This is unacceptable. Whoever the technician was that made my appointment should have informed me of that BEFORE even booking me. The weather channels were forcasting a freeze warning in effect for that weekend on the Wednesday before (February 8th). I did not appreciate driving all the way out there to be turned away. And this is not the first time it has happened. On a visit prior to this one, I called and made an appointment to get a simple oil change done. I set the appoint for 830am. I arrive to get this service done all to be told it would take over an hour before it would be ready since they were backed up. That is not my problem and as a paying customer who called and made an appointment, I should NOT have to wait to be serviced; hence the reason why you have an appointment system in first place. I will no longer be going to Pat Peck Honda for any of my vehicle needs since they obviously don't know how to provide proper customer service. Which is a shame because now I must drive all the way to Mobile, AL, just to have my car serviced. Please improve on the way you handle/do business. Everyone knows that you can't take a Honda ANYWHERE to get it looked at or worked on, it must go to a Honda dealership. And if I'm a paying customer I should not have to beg for you to work on my vehicle.

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jaspert
1/31/2012 5:17:47 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Lee Morgan

My Review of Pat Peck Honda:
I recently bought a 2012 Honda Civic from Pat Peck Honda and the experience was amazing! I cannot say enough about my salesperson, Lee. He took the time to show me every single feature in each car I looked at, kept me informed during the process, walked me through the owner's manual, and kept in touch after the sale. I have purchased a number of cars in my time, but Lee really hit the nail on the head with how they should be sold. I never once felt pressured or forced into anything. He even remembered that I preferred email and when he called, instead of leaving a voice mail he would email me. Being in IT this was great because it was easier for me to read than to talk. I would highly recommend that you visit this dealership and ask for Lee when you get there!

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stevennatoli
1/24/2012 11:37:15 PM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Cornelius T. Taylor ''Teddy''

My Review of Pat Peck Honda:
Mr. Taylor was a very helpful,courteous and above all professional salesperson that I would refer to a family member or friend without reservation.Thank you and goodnite.

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Nikki.C
1/13/2012 9:43:02 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Ian Pehnke

My Review of Pat Peck Honda:
I appreciate the excellent service I receive at Pat Peck Honda everytime I visit especially from Ian Pehnke. I work late hours and it's very convenient for me to be able to drop my car off and pick it up even when the Service Department is closed and making my payment over the phone is quick and easy. Ian is always so friendly and the work done to my car is awesome. Thank you to the Service Department for always going above and beyond.

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fwfreeman
12/16/2011 4:55:17 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Art Bennett

My Review of Pat Peck Honda:
Great Service!

My son was preparing for a 800 mile trip and took his car in for a general check and discovered a serious problem. Art Bennett, did everything possible and more to make his car road worthy without affecting my son's trip plans.

This service manager is superior and knows how to provide good old fashioned customer service--the best I've seen in recent years. I highly recommend Pat Peck Honda service to all in the Gulfport, Biloxi, Pascagoula, Ocean Springs Mississippi, and Slidell Louisiana areas.

Fred Freeman, Northern Virginia

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virginial
8/29/2011 7:49:56 PM

Overall Score: 1 Star Rating   1.0  

Reason for Visit: Service

I recommend this dealer: No

Employee(s) Dealt With: I don't know

My Review of Pat Peck Honda:
It is not owned by Pat Peck anymore. I had bought my 2 Honda Civics from Pat Peck. I took one of my cars in to get it serviced. I found out that the information on my cars had been wiped out. I had a 2001 Honda Civic and a 2007 Honda Civic both purchased there. I had always gotten the major service work done there. They had no information on either car there. I was so disappointed. I will never buy a car there. I left without getting my service work done there. I took it to another Honda place. They were surprised that it was wiped off the computers - especially since I had purchased both there.
I will continue to purchase new Honda Civics but not from there!!!

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dlwill97
7/14/2011 12:53:11 AM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Tee Fanning, Daniel, Jeff Henderson

My Review of Pat Peck Honda:
Everyone was very helpful and friendly. I would definitely use them again. All my questions were answered satisfactorily. They were all willing to work with me with any issues I had.

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a.smith220
7/12/2011 8:29:47 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Lee Morgan

My Review of Pat Peck Honda:
My experience at Pat Peck Honda was excellent because of Mr. Lee Morgan. We were not looking to buy a car that day, but he made us feel so comfortable. He found out all of our needs and fulfilled each of them plus more. My fiance and I couldn't be more happier with the friendly and professional service he provided to us.

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