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Patrick Hyundai

Schaumburg, IL

Overview
Employees
Reviews
Vehicles
4.3
1,361 Reviews
At Patrick Hyundai, our goal is to exceed your expectations at all times. The moment you walk into our showroom, which features the latest Venue, Kona, Tucson, Santa Cruz, Santa Fe, Palisade, Elantra, and Sonata models available, we intend to help you find a new or used car you’ll love. But, our relationship doesn’t end there. Patrick Hyundai also offers a plethora of hybrid and electric vehicles for you to choose from such as the Hyundai Tucson Hybrid, Santa Fe Hybrid, Elantra Hybrid, Sonata Hybrid, Kona Electric, IONIQ 5 and IONIQ 6, so you can be sure to find the perfect Hyundai that fits both your lifestyle and needs.
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1020 E Golf Rd

Schaumburg, IL

60173

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Showing 1,361 reviews

July 17, 2026

Never a need to worry. The job is always done right. The first time, every time. More

by ppacione
Recommend Dealer
Yes
Employees Worked With
Mike
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July 16, 2026

Everyone there was very friendly and helpful. Eric was very nice to work with while there. More

by LAMON.SUSAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Favela
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 17, 2026 -

Patrick Hyundai responded

Thank you for your review! We are glad to hear that your visit was a great one, and that Eric was super nice to work with a well. Our goal is to ensure great customer service, and ensure customer satisfaction. We're glad we hit the mark! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

July 16, 2026

They never responded to 4 of my texts asking for an update on the car. Left messages as well with no response More

by JOSEPH.BLAKELEY
Recommend Dealer
No
Employees Worked With
Mike
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Jul 17, 2026 -

Patrick Hyundai responded

Thank you for your review and your honest feedback. We apologize for your poor service visit with us. It's disheartening to learn about the issues you've faced regarding the communication and lack of response. Our goal is to ensure great communication and transparency with our service visits,and we regret that we missed the mark with yours. Please feel free to reach out to us at customerserivce@patrickcars.com so that we may better assist you. - Patrick Dealer Group Customer Relations Team

July 15, 2026

Tyler my service associate kept me in the loop of what was being worked on for my car. More

by EAHART2222
Recommend Dealer
Yes
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Jul 17, 2026 -

Patrick Hyundai responded

Thank you for your 5-star review! We are glad to hear that your visit was a great one, and that Tyler kept you in the loop of what was going on with your vehicle! Our goal is to ensure transparency and communication, and we're glad we hit the mark! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

July 13, 2026

Too long of time for an oil change talking to people about potential problems by text not very personable More

by pdyarr
Recommend Dealer
No
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Jul 17, 2026 -

Patrick Hyundai responded

Thank you for your review and your honest feedback. We apologize for your poor service visit with us. It's disheartening to learn about the issues you've faced regarding the personability of our service team. Our goal is to ensure great communication and transparency and we regret that we missed the mark with your visit. Please feel free to reach out to us at customerserivce@patrickcars.com so that we may better assist you. - Patrick Dealer Group Customer Relations Team

July 13, 2026

Great car, AWFUL service! This dealer needs training badly and isn't ever worth waiting for!!! I dropped my IONIQ9 off in May for a broken front sensor and they still have i More

by pgseaman
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Manager
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Jul 17, 2026 -

Patrick Hyundai responded

Thank you for your review and your honest feedback. We understand your frustration and your concerns are valid. It's disheartening to hear about the ongoing issues you've been facing with your IONIQ 9 and our dealership. Our goal is to ensure our customers needs are met and that communication is at the forefront of our service visits-we regret that we missed the mark. Please feel free to reach out at customerservice@patrickcars.com so that we may better assist you.

July 12, 2026

Everyone there was very helpful and professional. The visit started at 3:00 and was completed by about 4:20. More

by JSCORZ2010
Recommend Dealer
Yes
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Jul 17, 2026 -

Patrick Hyundai responded

Thank you for your 5-star review! We are glad to hear that everyone was helpful and professional, and that your visit was a quick one! Our goal is to ensure an efficient and professional experience, and we're glad we hit the mark! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

July 11, 2026

Work done as requested Done Done Dine done done done done done done done Done More

by LTHS5791
Recommend Dealer
Yes
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Jul 17, 2026 -

Patrick Hyundai responded

Thank you for your 5-star review of Patrick Hyundai! We're glad you had a great visit and that the work was done as requested. We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

July 09, 2026

Poor communication. Car brought in 3 months ago for the same problem, was told no AC leak, only needs AC recharge. Same AC problem now. No warranty on service done. Bein More

by hawkhamsand12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tyler Schulz
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 10, 2026 -

Patrick Hyundai responded

Thank you for your review and your honest feedback. We understand your frustrations, and your concerns regarding the communication are valid. Our goal is to have transparent communication and to provide an honest service experience with our dealership. We apologize that we missed the mark during your visit. Please feel free to reach out to us at customerservice@patrickcars.com so that we may better assist you. - Patrick Dealer Group Customer Relations Team

July 08, 2026

Took over a month to get my car back. When I did, it still wasn't fixed properly. So I had to come back in and wait another three weeks. Unacceptable. More

by NWAG138
Recommend Dealer
No
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Jul 10, 2026 -

Patrick Hyundai responded

Thank you for your honest review. We apologize about the timeliness of the issues you have been facing, and that the issue continued to persist even after you picked up the vehicle the first time. Our goal is to ensure swift service and a transparent process and we apologize that we missed the mark. Please feel free to reach out at customerservice@patrickcars.com if you ever need any assistance. - Patrick Dealer Group Customer Relations Team

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