Paul Miller BMW

We did our homework and were prepared to haggle our desired price. Once we found a vehicle that we wanted, our sales adviser immediately offered a price in-line with Edmunds.com projection of sales pri desired price. Once we found a vehicle that we wanted, our sales adviser immediately offered a price in-line with Edmunds.com projection of sales prices and discounts in the NJ area. The sales process was smooth and glitch free right through the finance process. Fred was able to give us monthly payment on vehicles as we progressed through the search of option packages. This is a first-time purchase from Paul Miller and now our second BMW and we recommended a friend the same night to go there for his next car. The next day, Fred called me and thanked us for the referral. More

Amazing service dept. Richard Rulli my service advisor was very helpful and knowledgeable his ability to communicate/ understanding my problem make it a great experience. The 335 feel like new again, than was very helpful and knowledgeable his ability to communicate/ understanding my problem make it a great experience. The 335 feel like new again, thanks. I truly recommend Paul Miller BMW for service. More

Odor coming from air conditioner or heating vent was annoying for several months. Service employees Ken or Rich always gave their attention to my problems over the years of service. They always took t annoying for several months. Service employees Ken or Rich always gave their attention to my problems over the years of service. They always took time to fix any and all problems. We are hoping this last time of fllushing out the smell will be resolved. Thank you guys. Helen A. Kugler More

Everything was great and my car was fixed in a timely manor. If I had one complaint it would be that my loaner car was small and not anything like my 750li. manor. If I had one complaint it would be that my loaner car was small and not anything like my 750li. More

I always receive great service at paul miller bmw. Best bmw dealership in the area by far. Great service and employees at paul miller bmw bmw dealership in the area by far. Great service and employees at paul miller bmw More

I have been trying to locate my 'perfect' CPO BMW 5 series and visited six dealers around NJ. My experience at Paul Miller BMW was outstanding from start to finish, in particular Fred Barden who han 5 series and visited six dealers around NJ. My experience at Paul Miller BMW was outstanding from start to finish, in particular Fred Barden who handled my purchase. The dealership is modern, clean, and the staff very professional and courteous. I felt that Fred handled the transaction very simply, was straight-forward, honest and pleasant. He was patient throughout my detailed questions, found answers and followed-up in a timely manner. I saw the car late on a Saturday evening almost at closing time; Fred was in no rush. One week later, we had the finance all locked down and I was driving away. Having been to some of BMW's nearby CPO and Internet sales showrooms, I can say that Paul Miller BMW treated me as if I was buying a brand new car and I would thoroughly recommend it, and in particular Fred Barden. I'm a very happy customer. More

In the 30 plus years that I've been buying cars. I have never met such a professional. He was sharp, honest,knowledgeable and most of all he made me laugh. I felt like I knew him for ever. Truely my b have never met such a professional. He was sharp, honest,knowledgeable and most of all he made me laugh. I felt like I knew him for ever. Truely my best car buying experience yet. I will be sending all my friends his way. Thanks AM More

The service center at Paul Miller BMW is very customer friendly. They truly value you as a customer from the ease of making an appointment online, to service hours that fit your needs, continuing with eff friendly. They truly value you as a customer from the ease of making an appointment online, to service hours that fit your needs, continuing with effiecenty processing you on arrival, and right through picking up your vehicle. On this visit, a major service task was required which was found by there technicians based on a minor item that I was concerned about. This required an extended service time. My service advisor, Rich Ruilli, clearly and completely explained the issue to me as well as making sure that the loaner vehicle afforded me met my needs since my vehicle would be in the shop for a week as well as thru the weekend. Rich kept me updated everyday to the progress made with the repair task. He was even almost appoligetic that the repairs could not be done quicker. This just showed me that he had my interests first and foremost. He personally insured that the repairs were done to his satisfaction before allowing me to pick up the vehicle. What more could you want from your service center. Keep up the good work and I expect to maintain my relationship with not only Rich for future service appointments, but with Paul Miller BMW since sales is only a small point of the overall vehicle experience with any dealer. More

Ron was straightforward....no double talk...he did his very best to represent the company/brand...very trustworthy. He followed up as he said he would. As usual Ron made the service experience great! very best to represent the company/brand...very trustworthy. He followed up as he said he would. As usual Ron made the service experience great! Thanks Ron, More

I have great ratings because my experience was just that, great. I Brought my car in for the first servicing and everyone was very courteous and friendly. The work was done while I waited and I was out the great. I Brought my car in for the first servicing and everyone was very courteous and friendly. The work was done while I waited and I was out the door in an hour and still made it to work on time! Thanks! Sandy Brummels More