Paul Miller BMW

I scheduled a Monday morning appointment for a check engine light issue. There was no loaner available for that time slot, but I felt it was important enough to bring it in anyway. I was greeted in th engine light issue. There was no loaner available for that time slot, but I felt it was important enough to bring it in anyway. I was greeted in the service bay with a smile. Ken took me through the process of communicating the issue. I went to the sitting area and did some work while I waited for the diagnosis. An hour later Ken returned with the news that it would take longer then expected. He then found me a loaner so I didn't have to wait there for hours. When I returned to pick up the car, I encountered a friendly cashier. That concluded my business and I was extremely satisfied. More

My service advisor always gets me in and out quickly and has my car ready on time. I have never been inconvenienced when my car needed service. has my car ready on time. I have never been inconvenienced when my car needed service. More

I brought my son's 328 Xi in for a low pressure check in the front right tire without an appointment. Rick immediately took care of me and had the tire replaced within an hour. The detail manager also sa in the front right tire without an appointment. Rick immediately took care of me and had the tire replaced within an hour. The detail manager also saw that the car had a few rub marks on the bumper and used some cleaner to remove them. Everyone at the store was friendly, courteous and extremely helpful. I greatly appreciate the attention given as well as the extremely high level of service. More

Its has always been a pleasure to get your service done, Paul Miller BMW always makes you feel special and knows how to treat their customers. Works is always done prompt and they aaare concerned if you nee Paul Miller BMW always makes you feel special and knows how to treat their customers. Works is always done prompt and they aaare concerned if you need a loaner or a ride. More

The employees were very helpful, they didn't keep me waiting when I arrived, and were very professional. I will certainly have my car serviced at P.M. waiting when I arrived, and were very professional. I will certainly have my car serviced at P.M. More

Daut is extremely knowledgeable and pleasure to work with. Delivery went smooth and without any issues. I would definitely work with Daut again on my next car. with. Delivery went smooth and without any issues. I would definitely work with Daut again on my next car. More

Ken Walter, the service writer, understood all my Ken Walter, the service writer, understood all my concerns and issues right away. Oleg Grinyuk is an excellent mechanic. All problems were resolve Ken Walter, the service writer, understood all my concerns and issues right away. Oleg Grinyuk is an excellent mechanic. All problems were resolved. The time it took was more than acceptable. Great service experience. More

My 328i xDrive needed to be serviced. I was sent an email and made an appt. which was at my convenience. I arrived on time and was helped by Rich Rulli who couldn't have been more thorough or nicer. He aske and made an appt. which was at my convenience. I arrived on time and was helped by Rich Rulli who couldn't have been more thorough or nicer. He asked me if I had any problems and at first I said no but then thought of my faulty seat belt. It was checked and replaced. My oil filter changed and oil also changed. I don.t remember what else was done but while they were working on my car I enjoyed coffee and half a bagel, thank you, and when the work was finished they washed my car and rich told me at that time it would be finished very soon. I hope this is enough detail. Elaine Obenhuber More

Ken's communication is excellent. Car drives perfectly. Car sparkles and looks great from car wash. Great experience. I would recommend Paul miller BMW for sales and service. perfectly. Car sparkles and looks great from car wash. Great experience. I would recommend Paul miller BMW for sales and service. More

It was an absolute wonderful buying experience thanks to Jimmy Jones! I love my new car and will definitely do business with Paul Miller in the future!! Jimmy Jones! I love my new car and will definitely do business with Paul Miller in the future!! More