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Paul Miller Volkswagen of Bernardsville

Bernardsville, NJ

4.8
306 Reviews

118 Morristown Rd

Bernardsville, NJ

07924

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Showing 306 reviews

November 25, 2020

I just had the worst experience with Paul Miller Volkswagen and I was trying to be a repeat customer. I had bought a Jetta from them back in 2018 and had a wonderful experience. The salesman I bou More

by Very-dissatisfied
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Edward Schoonmaker
Dec 01, 2020 -

Paul Miller Volkswagen of Bernardsville responded

Thank you for taking the time to provide your feedback. We are sorry we missed the opportunity but we look forward to assisting you again in the future.

Dec 01, 2020 -

Very-dissatisfied responded

You will never assist me in the future since I will never again be bringing my business to people who (in my opinion) don’t care about their customers. For anyone looking to purchase a VW, as I said before, go to Flemington VW.

December 27, 2019

Excellent , Comfortable Car Buying Experience Within the past year we've bought two vehicles from the Paul Miller group and have been so totally satisfied with our purchases that we don't intend t More

by Charlie Piehler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael P Sclafani
Dec 27, 2019 -

Paul Miller Volkswagen of Bernardsville responded

Charles and Michele, thank you for taking the time to share your experience with us. It is a pleasure to hear that after a year of purchasing vehicles from us, we provide you with an excellent experience each time. We thank you for such kind words and very much look forward to working with you again in the future. Take care and Happy New Year!

July 18, 2019

FANTASTIC EXPERIENCE I firmly believe that when you buy a car, you need a dealer who fully understands your situation and exactly what you need. I've bought a few cars in More

by BeerAssociate
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Devine
Jul 22, 2019 -

Paul Miller Volkswagen of Bernardsville responded

Thank you for sharing your experience with us! It is a pleasure to hear that our team was helpful and understanding throughout your visit. We hope to serve you again in the future.

July 30, 2018

Very nice and friendly customer service. Our experience with Paul Miller Volkswagen was great. Sales advisor was Tom Purtell. He is very professional and kind person. He was spend a lot of ti More

by Vadym
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Purtell
Jul 31, 2018 -

Paul Miller Volkswagen of Bernardsville responded

Thank you, Vadym, for your positive feedback! We're so glad to hear that Tom was able to answer all your questions and make your experience at our dealership a positive one. We look forward to seeing you again in the future!

September 08, 2017

Very friendly and excellent customer service Very good experience. I bought a 2015 gti autobahn from them and Oscar Matamoros was the sales man. He was nothing short of professional. Very knowle More

by Undead1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oscar Matamoros
Sep 12, 2017 -

Paul Miller Volkswagen of Bernardsville responded

Thank you for your wonderful review! We're glad that Oscar was able to assist you with your Volkswagen purchase. We hope to see you again in the future and we hope you're enjoying your ride!

August 02, 2017

Treated like family What a fantastic bunch of professionals. Second time buying a car from them and let me tell you it just gets better. My sincere thanks to Oscar,Ryan a More

by Dave1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oscar,Ryan and Kerry
Aug 03, 2017 -

Paul Miller Volkswagen of Bernardsville responded

Thank you for your wonderful review! We're grateful for your business!

July 10, 2017

Paul Miller Volkswagen is the best I have bought many Volkswagens over the years and I find that Bill Gaffney and this team at Paul Miller VW are the best out there. They are knowledgea More

by vw_tony
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Gaffney
Jul 12, 2017 -

Paul Miller Volkswagen of Bernardsville responded

Thank you for your wonderful review! We're glad that you have had a wonderful experience at our store!

June 18, 2017

Love my car I have had the car only a few days and I love it! After getting my car totaled and having to go through the hassle of buying a new car, Oscar was a to More

by Katie.woods627
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oscar Matamoros
Jun 19, 2017 -

Paul Miller Volkswagen of Bernardsville responded

Katie, thank you for your wonderful review! We're glad that Oscar was able to assist you with your new vehicle! We wish you the best of luck with it and we hope to see you in the future!

May 20, 2017

I got my car but not the best experience I bought my VW Passat 2017 from these guys. I worked with Jeff (sales) who went MIA without any communication the next day (says he was on vacation). More

by Ramakanth B Kamath
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jeff Brandon, Bill Gaffney
May 26, 2017 -

Paul Miller Volkswagen of Bernardsville responded

Thank you for taking the time to provide us with your feedback. We are sorry to hear that you did not have a positive experience when you worked with our sales department. Please know that this is not the norm and that we value you as a customer. We would like to hear more about your situation. If you would be willing to discuss this matter further, please contact us at your earliest opportunity. Sincerely, Bill Gaffney (855) 603-9595. Thank you

May 16, 2017

Worst experience of my life! This is by far the worst dealership I have ever done business with. I bought a used car with them (which I had to wait for because the check engine li More

by Jaymohl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Johnathan Oliver
May 19, 2017 -

Paul Miller Volkswagen of Bernardsville responded

Thank you for taking the time to provide us with your feedback. We are sorry that you feel so negatively about Paul Miller Volkswagen. Please know that our customers are our top priority and we would never wish provide them with anything less than exemplary customer service. We searched for you in our database, but your name did not populate. Perhaps you are mistaking us for another dealership. If this review is for Paul Miller Volkswagen and you would like to discuss this matter in greater detail, please feel free to reach out to us at your earliest convenience. Sincerely, Bill Gaffney (855) 603-9595. Thank you