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Pauli Ford

Saint Johns, MI

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305 Reviews

2380 Old U.S. 27

Saint Johns, MI

48879

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Showing 305 reviews

July 13, 2011

Knowlegeble, no BS, good email communication, good price. Was in and out in 1/2 hour with my new Fiesta. Just what I wanted in a dealer! More

by franksamples
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
1, Brian Pauli
June 19, 2011

Pauki Ford has a great staff that always insures your satisfaction. It's nice to have a competent dealer in our small town of 5,000 people. Having owned a Ford Sport Trac and now a new F-150 they have go More

by Frank maniaci
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brain,Frank and Ron, Brian Pauli, Frank Pauli
June 08, 2011

The team at Pauli Ford explained clearly what work needed to be performed on my vehicle. All work was performed as stated with no issues. They worked with me to ensure that it would be ready for pickup when More

by dbukantis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glenn and Ron
June 07, 2011

Sales staff was very friendly and helpful each time I visited before and after ordering! Ordered a new vehicle with plan pricing, so did not have any experience haggling with them, but feel confident th More

by seymourhm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin McCrackin, Brian Pauli, Brian Pauli, Kevin McCrackin
May 31, 2011

Super nice staff. Friendly. Greeted as soon as you walk in. Paperwork was prepared and ready for my service call. Young man that dropped me off at work was professional and courteous. The dealership cal More

by dianayount
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett, Brett Pauli
May 23, 2011

I have always been treated very well by Ron in service and have recieved good service at a reasonable price. I know I could maybe find things a little cheaper at other venders, but I like the way I am tr More

by goosenj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron and his associate (?) name Service counter
May 18, 2011

Overall great experience, customer service was excellent and time for service was minimal. Getting in for appointment at the last minute was very much appreciated. Car was picked up at my place of busines More

by raysuts606
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
May 18, 2011

Within 24 hours of us contacting Pauli Ford, their team was able to locate and price out two cars according to our specifications. After the test drive, we priced out the same vehicle, but none came close More

by GrandLedgeResident
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett Pauli, Brian Pauli, Brett Pauli, Brian Pauli
May 17, 2011

The service dept listened to my needs and took care of them all. In addition, I was given an opportunity to save $ on future oil changes, which I took advantage of. Also, I thought the wait time was very More

by alaga58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
?
May 16, 2011

Fast service from the time I made the appt. to greeting when I arrived to completion of service. Friendly and helpful.Determined I had a leak in differencial ordered part called me @ 7:30 next morning to t More

by jimrobie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glen
May 16, 2011 -

Pauli Ford responded

Great, I'm happy that we were able to help you out. Thanks for the taking to time to write your review of us!