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Pauli Ford

Pauli Ford

2380 U.S. 27
St Johns, Michigan 48879


(989) 224-6711

Manufacturers: Ford, Mercury

Write a ReviewWrite a Review

  • Customer Service:

    4.8
  • Quality of Work:

    4.8
  • Friendliness:

    4.9
  • Overall Experience:

    4.8
  • Pricing:

    4.6

24-Month Rating

based on 80 reviews

4.8

4.8 out of 5

104 lifetime reviews

Pauli Ford

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Certified: Pauli Ford

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Pauli Ford has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Pauli Ford

Welcome to Pauli Ford! Located in Saint Johns, MI, Pauli Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Pauli Ford a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place. Call (989) 224-6711 for your No-Obligation Internet Price Quote from our Internet Department.

At Pauli Ford you will find your favorite Ford models at competitive prices. Take a test drive at our greater St Johns Ford dealership in the new Fusion, F-150, Escape, Edge, Taurus and more. The Pauli Ford sales people are ready to answer your questions about a particular model and find the Ford in St Johns that meets all of your expectations. For a large selection of new and used Ford cars in St Johns, visit our dealership near Lansing, Okemos and Owosso today.

For a high-quality used car in the greater St Johns region, Pauli Ford has a large selection of cars trucks and SUVs to choose from and an exceptional sales team to answer all of your questions.

Our Location

Sales/Showroom

Monday: 9:00 AM - 7:00 PM

Tuesday: 9:00 AM - 6:00 PM

Wednesday: 9:00 AM - 8:00 PM

Thursday: 9:00 AM - 6:00 PM

Friday: 9:00 AM - 6:00 PM

Saturday: 9:30 AM - 3:30 PM

Sunday: Closed


Service

Monday: 7:30 AM - 5:30 PM

Tuesday: 7:30 AM - 5:30 PM

Wednesday: 7:30 AM - 8:00 PM

Thursday: 7:30 AM - 5:30 PM

Friday: 7:30 AM - 5:30 PM

Saturday: Closed

Sunday: Closed


Parts

Monday: 7:30 AM - 5:30 PM

Tuesday: 7:30 AM - 5:30 PM

Wednesday: 7:30 AM - 8:00 PM

Thursday: 7:30 AM - 5:30 PM

Friday: 7:30 AM - 5:30 PM

Saturday: Closed

Sunday: Closed


Our Amenities

Cable TV Pet Friendly
Customer Lounge Area Shuttle Service
Free Coffee Television
Free WiFi Vending Machines
Parts Store

Magyar641
6/19/2013 8:19:02 AM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Glenn DittmarGlenn Dittmar
Jerrod HaindelJerrod Haindel
Chris PaisleyChris Paisley
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Pauli Ford:

My last two service visits were for minor warranty repairs. Both were fixed efficiently, quickly and correctly. The service department always takes care of me and my 2010 Mercury Milan. They do a great job, are very friendly and get the job done correctly the first time.

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Cstyka
6/14/2013 9:53:44 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Kevin McCrackinKevin McCrackin
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Pauli Ford:

Pauli Ford has been our go to dealer for over 13 years. Kevin is top notch. He is friendly, respectful and fair. No haggling is necessary when you deal with Pauli Ford. They always give you the best price and treat you like family. Their service is always top notch, they don't try to up sell unnecessary products or services. They do what is necessary and nothing more unless you ask. We fully trust Pauli and wouldn't dream of shopping with another dealer. Thank you, Kevin! You truly are one of a kind!!

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Liamtoh11yzus
6/10/2013 3:47:55 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Glenn DittmarGlenn Dittmar
Bill McCannBill McCann
Chris PaisleyChris Paisley
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Pauli Ford:

I bought my Escape at Pauli Ford and have had all service done there,10 years so far. Great, honest dealership and service department. I highly recommend Pauli Ford for sales and service.

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fordfriend
6/10/2013 10:57:43 AM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Kevin McCrackinKevin McCrackin
Chris PaisleyChris Paisley
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Pauli Ford:

I have purchased at least 3 cars from Pauli and have been very satisfied with the purchases and the service. Rates are reasonable and they even offer to drive you back home or someplace else if you need to after you drop off your car for service.

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jd51mt
6/5/2013 9:57:17 AM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Chris PaisleyChris Paisley
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Pauli Ford:

Are Lincoln MKZ was idling rough so we took it to Pauli to have it looked at. We dropped it of on Sunday night and first thing Monday morning they called and said that they found the problem and you could pick the car up that afternoon. I thought it would take a couple of days. Great job once again from Pauli Ford.

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roto3122
5/27/2013 8:38:36 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Glenn DittmarGlenn Dittmar
Brett PauliBrett Pauli
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Pauli Ford:

We have received continued exceptional service from Pauli Ford. The staff was professional and knowledgeable, even though the vehicle that we had serviced was not a Ford. Great job!!

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jegilbreath
5/20/2013 4:16:49 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Kevin McCrackinKevin McCrackin
Brett PauliBrett Pauli
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    N/A
  • Overall Score:

    5.0

My Review Of Pauli Ford:

The Pauli Ford team is wonderful to work with. They are very knowledgeable and honest with all aspects of the buying process. This is my 3rd purchase from the dealership and I would recommend them to my friends and family.

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sbartz
5/17/2013 6:58:48 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Brian PauliBrian Pauli
  • Customer Service:

    N/A
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Pauli Ford:

Excellent customer service & outstanding communication! I tried to work w/a couple dealerships & they did not have customer service at all. Hats off to Brian.

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julienlu
5/16/2013 8:08:17 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Ryan MalloryRyan Mallory
Kevin McCrackinKevin McCrackin
Chris PaisleyChris Paisley
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Pauli Ford:

Pauli Ford has consistently provided great service. Everyone has been friendly and honest. I strongly recommend this dealer to both purchase and service your vehicle.

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r1024w
5/16/2013 3:59:47 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Kevin McCrackinKevin McCrackin
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Pauli Ford:

Kevin was very helpful and accommodating. I rated everything great because he took his time with us, let us drive several vehicles, and explained everything we had a question on.

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