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Pauli Ford

Saint Johns, MI

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305 Reviews

2380 Old U.S. 27

Saint Johns, MI

48879

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Showing 305 reviews

February 26, 2019

My most easiest vehicle experience. I've been working with Erin Csapos for the past few weeks. Cant tell you how much I appreciate her patience and taking time to show me the best vehicl More

by Sasha_19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erin Csapos, Tricia Thayer, Justin Garner
Feb 26, 2019 -

Pauli Ford responded

Sasha, our number one goal is 100% customer satisfaction. We will be sure to pass along your review to Erin as we know she will be pleased to hear it. We look forward to helping you with all your vehicle needs! Enjoy your new ride!

February 19, 2019

Love Pauli ford I have been buying vehicles from Kevin Mccracken for 25 years. When he moved to Pauli Ford, so did I. You can trust Kevin to be honest and he is so More

by Mary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin McCrackin, Jason Maliska, Tricia Thayer, Mike Poole
Feb 20, 2019 -

Pauli Ford responded

Mary, Thank you for the great feedback and congratulations on your new Explorer! And thank you for your loyalty and dedication to Kevin McCrackin and Pauli Ford! We look forward to helping for the next 25 years!

February 14, 2019

Great sales staff, and awesome service. It took less than 3 days and I walked out with a vehicle. A payment I was ok with, and a great car. I would recommend this to family and friends. And More

by MCVallad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Milks, Tricia Thayer
Feb 15, 2019 -

Pauli Ford responded

Thanks! Robert Milks is a asset to our dealership and we love hearing from his customers about their excellent experiences. Enjoy your new vehicle and we look forward to seeing you in the future!

February 13, 2019

Easy to work with. I had never purchased a car and the team at Pauli made it stress free and was very helpful. I would recommend Paul to any of my friends looking for a More

by Hunter18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Phillips
Feb 13, 2019 -

Pauli Ford responded

Hunter, thank you for your kind words and congratulations on your new vehicle! It is great to hear that we were able to go above and beyond your expectations! We look forward to seeing you again!

February 13, 2019

Quick and convenient. I rated Pauli Ford high for many reasons. One of them being professionalism as in they actually would call you after you told them what you wanted. I More

by Travcressman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Phillips, Tricia Thayer
Feb 13, 2019 -

Pauli Ford responded

Thank you! We are very happy to hear about your excellent experience with Paul Phillips and Pauli Ford. We appreciate your business, your review and your recommendation! Enjoy your new truck!

February 12, 2019

Fast friendly and fun Worked with Jason in service and Erik in parts. Jason was very helpful to organize my visit and Erik was friendly and fun to work with on the parts I More

by Wright
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Pitchford, Jason Maliska
Feb 13, 2019 -

Pauli Ford responded

Thank you for the great review.

February 11, 2019

Great Customer Service Our experience at Pauli Ford was exceptional. Our salesman, Robert, was knowledgeable, open, honest, and helpful. He took time to understand my need More

by Kgoing
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Mallory, Robert Milks
Feb 13, 2019 -

Pauli Ford responded

Hello, we appreciate your feedback of our Staff's outstanding service! Please let us know if there is ever anything else we can do for you!

February 09, 2019

Professional I enjoyed shopping for a new truck here, very comfortable people to be around, no pressure, down home people. Very honest with you and that makes pick More

by Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Pauli, Frank Pauli, Robert Milks
Feb 13, 2019 -

Pauli Ford responded

Mike, thank you for your kind words and congratulations on your new Explorer! If you have any additional needs or questions, we will be more than happy to assist you!

February 09, 2019

Good people to work with . Robert Mills he helped get me my truck from start to finish he’s amazing go to work with. I would work with him again in the future. More

by Logan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Milks
Feb 09, 2019 -

Pauli Ford responded

Logan, Thank you for your wonderful response to the quality of customer service our Staff provides! We hope to be of service to you again! Take care!

February 04, 2019

Outstanding and friendly service All the staff were very friendly and knowledgeable. I turned in a lease and purchased this beautiful truck. The experience was excellent from start to More

by Mark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett Pauli, Brian Pauli, Robert Milks, Cher Vue, Tricia Thayer
Feb 06, 2019 -

Pauli Ford responded

Mark, We really appreciate you taking the time to leave us feedback on your visit! If you have any additional needs or questions, we will be more than happy to assist you! Enjoy the new Platinum F-150!