Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Pauly Toyota
Crystal Lake, IL
154 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Latest Reviews
February 21, 2025
Poor communication, ethically challenged sales staff,
underwhelming arrogance of salesman, etc. Make sure to make them give everything in writing, their words mean nothing. Left messages after purchased
More
by andrewshkim63
Employees Worked With
Mike Pauly
August 22, 2024
I should have read the reviews before I interacted with
this dealership.
Communication on purchase of a 2006 Toyota Sienna, was poor at best with Paul LeRose. He is a very poor communicator. I was ready
More
by ednaulrich
Employees Worked With
Mike Pauly
June 11, 2024
We bought a used Sienna here in 2024.
We got what we wanted; the representative did his best to find the best option for us. The price was reasonable; the car was well-prepared, cleaned,
More
by Dan
Employees Worked With
Mike Pauly
