Pauly Toyota
Crystal Lake, IL
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I bought a used RAV4 this week and had a great experience. I worked with Bob Langenberg and he was GREAT! He called me to follow up to see how I like the car and to see if I had questions. I got a experience. I worked with Bob Langenberg and he was GREAT! He called me to follow up to see how I like the car and to see if I had questions. I got a good deal and I was treated well. Go see Bob if you want a used car!! More
I was not looking forward to the car buying process but our salesman Bob Langenberg was great! He is friendly, positive, knowledgeable and not the stereotypical car salesman at all. I would definitely work our salesman Bob Langenberg was great! He is friendly, positive, knowledgeable and not the stereotypical car salesman at all. I would definitely work with him again and not hesitate to refer friends or family to him. In finance Victor was equally great explaining the warranty options with no pressure to buy anything we didn’t want. My car buying expectations were far exceeded. If you are looking to buy a car make an appointment at Pauly to talk to Bob. More
Bob Langenburg and Jeff Balcer made the car buying process easy. They are true to their word about not charging over MSRP and did not pressure me into buy any additional packages or warranties that I process easy. They are true to their word about not charging over MSRP and did not pressure me into buy any additional packages or warranties that I declined. They also worked to make sure I was getting the best rate! Highly recommend them for your car buying process, worth the drive from Chicago. More
Just last week I was involved in two car accidents in 5 days so my car was in bad shape. I called Bob Langenberg of Pauly Toyota to see if he could get me into a Toyota Rav 4. Bob searched his inventory an days so my car was in bad shape. I called Bob Langenberg of Pauly Toyota to see if he could get me into a Toyota Rav 4. Bob searched his inventory and was able to get me a Rav 4 to purchase the very next day. Bob was so helpful in picking the right car in addition to easing my stress from being hit twice in the last week. I would highly recommend Bob to anybody looking to buy a new car as his customer service skills are outstanding. More
Robert Langenberg is our salesperson who worked with me and my wife and assisted us in ordering the make and model minivan that best suited our needs. He is honest and was helpful in every respect of our t and my wife and assisted us in ordering the make and model minivan that best suited our needs. He is honest and was helpful in every respect of our transactions with the dealership. He communicated regularly with us regarding delivery of the vehicle. I look forward to working with him and other representatives from the dealership as my wife and I continue to need to gain a better understanding of the many electronic and safety features of our new Sienna van. More
My wife and I were surprised how easy going the process for purchasing our Toyota Highlander. Bob Langenburg was honest and very helpful throughout. We are so glad we stopped in at Pauly Toyota. Their cult for purchasing our Toyota Highlander. Bob Langenburg was honest and very helpful throughout. We are so glad we stopped in at Pauly Toyota. Their culture is helpful and easygoing . We did not feel pressured. Thanks Bob! More
The only Toyota dealership around Chicago that didn't have upcharge over MSRP for a hybrid. Bob Langenberg was great, extremely honest, great commucation and customer care overall. The best experience I have upcharge over MSRP for a hybrid. Bob Langenberg was great, extremely honest, great commucation and customer care overall. The best experience I have had with a car dealer in my life. The whole culture that the owner has established at this business is focused on the customer and making sure that all services and products are provided with complete transparency and no pressure. More
Tom H. was great to work with at Pauly Toyota. I waited 8 months for my allocation for a Venza and it was definitely worth the wait. Tom kept me updated p was great to work with at Pauly Toyota. I waited 8 months for my allocation for a Venza and it was definitely worth the wait. Tom kept me updated periodically during that time and and the buying experience was honest, transparent and hassle-free. So nice to have a dealership that doesn't add market adjustments and or loaded port installed accessories to force on the customer. Victor S. in the Finance office completed the transaction in a hassle-free and kind manner. My daughter and I enjoyed the entire experience at Pauly Toyota. Kudos to this entire dealership. Thank You! More
Bob L was incredible to work with at Pauly Toyota. There was a waiting list for new Sienna's, but Bob kept us informed along the way with regular updates. The vehicle came in and the buying process w There was a waiting list for new Sienna's, but Bob kept us informed along the way with regular updates. The vehicle came in and the buying process was hassle free. We never felt any pressure and everyone was excellent to work with, professional, and polite. We would highly recommend! More