Pella Cars
Spencerport, NY
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Very prompt to respond to all correspondence. Very knowledgeable about the vehicles for sale. I have only had the car two days, but appears to be very reliable. The car was as advertised and drew Very knowledgeable about the vehicles for sale. I have only had the car two days, but appears to be very reliable. The car was as advertised and drew was great through the whole process. I have already recommended him to friends. More
Just bought a 05 prius and had a great experience. Drew is honest and upfront about what's wrong, what needs to be addressed, and what to look out keep in mind for any other future issues that may occ Drew is honest and upfront about what's wrong, what needs to be addressed, and what to look out keep in mind for any other future issues that may occur. He is extremely knowledgeable and will explain everything that you'll need to know. Also took the time to replace a few items and did and extra cleaning until I was ready to come pick up the car. In the future when I'll need another, I'll call Drew first. More
I've been looking for a car in my range for about 3 months now. I saw a few different dealers but Drew is the ONLY one who did not pressure me into anything nor did he attempt to sell me a car I had no months now. I saw a few different dealers but Drew is the ONLY one who did not pressure me into anything nor did he attempt to sell me a car I had no interest in. It's rare to find a car salesman you can trust! More
5 stars is not enough! As a single mom, searching and searching for a reliable car for my daughter and coming across such dishonest people, we were so lucky to have found D As a single mom, searching and searching for a reliable car for my daughter and coming across such dishonest people, we were so lucky to have found Drew. From start to finish, nothing but honesty, transparency and zero pressure. Definitely not your average car dealer. Drew went above and beyond for us, knowing that my daughter will be using the car for college. He made sure everything was in excellent condition and safe. All the great reviews you read are true. He made the process simple and easy. You can be 100% confindent in purchasing from him. You cannot find any better. More
Hands down, this is the BEST service I've EVER received ANYWHERE! Drew went above and beyond in all aspects, including but not limited to: swapping my tires out on my old car when the one looked a little s ANYWHERE! Drew went above and beyond in all aspects, including but not limited to: swapping my tires out on my old car when the one looked a little sketchy (BEFORE I had even bought a car from him), walking me through the entire process including the financing (which took forever, but which he patiently helped with!), giving me all the information I needed about the cars he had but letting me make the final decision without any pressure, sprucing up and detailing the inside of the car to perfection, and more!!! Not only that, but he is very authentic and genuine, and he kept me and my friends entertained with his knowledge of cars, the car business, and life in general. I 1000% recommend Pella Cars to anyone who is looking to buy a car at any time ever, and I will be echoing that recommendation to everyone I know! More
Stopped by on a Saturday and Drew just happened to be there. We talked for a bit then he just let me look at what he had which is always nice. We talked again and he offered to let me take a test drive e there. We talked for a bit then he just let me look at what he had which is always nice. We talked again and he offered to let me take a test drive even though he had another commitment, he stuck around not knowing what my intentions were. In the end it worked well for both of us. I was highly impressed with the prius I test drove and bought it. I've test drove a lot of cars over the years that had nothing done to them ( breaks are bad, exhaust leaks, clunking noises, etc.) And then they tell you it will all be fixed before you buy it ( horse crap ). If a dealer doesn't care about the impression you have of his car on a test drive their certainly not going to care after they have your money. The Prius I drove was taken care of ahead of time and it showed on my drive no weird noises, breaks were good and it was as clean as a car can get with 224,000 miles on it. In the end I hope the car lasts for a couple of years that's to be seen but my experience with Drew was darn good. I've already told some friends about his dealership and would feel comfortable buying another vehicle from him. And I forgot as other people have stated he knows his Toyotas for sure as well as a network of people who can work on them. A+ job Drew !!!! More
Drew is fantastic! Easy to work with, knows his cars well and willing to go the extra mile. A good & kind car salesman is certianly hard to come by. Easy to work with, knows his cars well and willing to go the extra mile. A good & kind car salesman is certianly hard to come by. More
Absolutely fantastic dealership. Find first car for my teenager son here. Drew was very knowledgeable, take great deal of time to find the perfect car for us. Toyota camry 2003 w Find first car for my teenager son here. Drew was very knowledgeable, take great deal of time to find the perfect car for us. Toyota camry 2003 was in mint condition. Can not thank you enough to Drew for his professionalism! More
The best car buying experience I’ve ever had, hands down. Drew was a delight to deal with, honest about the conditions of all of the cars I looked at and not at all pushy. He talked with me as an equal (not Drew was a delight to deal with, honest about the conditions of all of the cars I looked at and not at all pushy. He talked with me as an equal (not as many car guys have talked down to me in the past), and walked me through everything very clearly. This is the first time I’ve ever driven away in a car and actually felt really good about it! Highly recommend and definitely worth the drive from Buffalo! More
I recently purchased a used Camry from Drew and was very impressed with the process. I’ve met a few questionable used car dealers in my day but Drew is a guy who is personable, honest and not pushy. You can impressed with the process. I’ve met a few questionable used car dealers in my day but Drew is a guy who is personable, honest and not pushy. You can tell he knows cars. I felt better that he’s not only the one selling me the car but also fixing it himself. His accessibility and response time was probably one of the biggest differentiators from other dealers. He’s tech savvy. I liked that he sent videos and photos of the car throughout the process. The Camry I purchased was a trade in so it needed some maintenance before he sold it to me. He was very up front about cost and work needed. I had a small issue come up shortly after purchase that he resolved readily without charge so really thought he was stand up to do that. Overall really good experience- would recommend. More