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14 Reviews of Peninsula Subaru - Service Center
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April 15, 2024
The service advisor was very courteous. I was there for a regular lube and oil change. It was done in less than the estimated time. I always find the waiting area comfortable and pleasant. I was there for a regular lube and oil change. It was done in less than the estimated time. I always find the waiting area comfortable and pleasant. More
by tinathomsen
Employees Worked With
Helpful April 10, 2024
Everyone I came in contact with was very courteous and efficient. The work on my vehicle was completed quickly. Would recommend this dealership to anyone. efficient. The work on my vehicle was completed quickly. Would recommend this dealership to anyone. More
by Linmpeace
April 09, 2024
Great and fast service. The only down side was getting out of the dealership on to the highway. Good thing the forester had the SI-Drive mode. The only down side was getting out of the dealership on to the highway. Good thing the forester had the SI-Drive mode. More
by massy
Employees Worked With
April 08, 2024
Penninsula Subaru always explains the repair costs before work begins and works with you to get things taken care of in a timely manner and done well. A bit pricier than an off dealer shop but always confide work begins and works with you to get things taken care of in a timely manner and done well. A bit pricier than an off dealer shop but always confident the repairs are done right. More
by harper
Employees Worked With
April 06, 2024
Meet with a smile, detailed information, fast service, good coffee & snack & free Wi-Fi clean sitting area & bathroom. good coffee & snack & free Wi-Fi clean sitting area & bathroom. More
by Lynnharris46
Employees Worked With
April 06, 2024
Personable from arriving until service completed and leaving. No problems and pleasant experience with a short wait in a clean.comfortable waiting room. leaving. No problems and pleasant experience with a short wait in a clean.comfortable waiting room. More
by gigspring
Employees Worked With
April 06, 2024
It’s was done in the time they said and fix the problem with the car with the car More
by Barb.Crowe465
Employees Worked With
February 15, 2024
I wrote this to Subaru: “ As a long time Subaru owner (1998…I can’t believe that’s a long time…), I can positively account for the excellence of Subaru products, but I rarely see public, positive account (1998…I can’t believe that’s a long time…), I can positively account for the excellence of Subaru products, but I rarely see public, positive accounts of excellent Subaru dealerships and their Service Departments. Today I want to express my sincere appreciation of Peninsula Subaru here in Bremerton, Washington. I’ve been buying and getting service from this location for years and the whole team, the environment, the management, the techs and products are awesome, particularly Sean, a service rep for the Dealership. He went above and beyond assisting me with an issue. I won’t reveal last names, or the issue, but I’ll say it absolutely made my day! Both service managers I’ve met over the years are fantastic and obviously run a great program. It is but for the greatness of this store that I WILL buy another Subaru there (those Wilderness Editions are fire!); I’m actually looking forward to spending money…wow. Please pass my compliments to Peninsula Subaru ownership and management to reward Sean however they can. Feel free to use this testimonial however you want as well. Thanks again, Scott. More
by Scott
Employees Worked With
Sean
September 18, 2022
After 18-days that our Outback was in your shop, the car was delivered to our home with unsatisfactory conditions. Repairs appear satisfactory, however following paying $13,669.91, we expected a clean car was delivered to our home with unsatisfactory conditions. Repairs appear satisfactory, however following paying $13,669.91, we expected a clean car with some gas in the tank. In addition to dirty exterior and exterior conditions (car had been washed before bringing it in, there was zero gas in tank. Emergency warning warned about the no-fuel. We expected better from Peninsula Subaru. Even 1-gallon would have been appreciated. But fumes only? Disappointing and upsetting. Is this the best you can do? I don't think we will come back. More
by Jerry
April 15, 2022
What is going on with the service department? I’ve always had excellent service but the last two times this isn’t the case. I just drove 30 minutes to take my car for a map update. This is aft I’ve always had excellent service but the last two times this isn’t the case. I just drove 30 minutes to take my car for a map update. This is after speaking to a woman in the service dept. two times confirming that they can do the update for me. She had me down for an oil change and tire rotation which just yesterday I told her I did not need. Just the update. I got there this morning and I was down for those services and NO map update. Nick said, sorry we can’t do those. What?? That is specifically what I was there for. He said, sorry we are not able to do them. Obviously their phone people are not trained well with booking services. The last time I took my car for an oil change I asked about a map update and they said they would do it and when I picked up my car, they removed that service from my work order but said I could book another appointment and it would be done. This is why I asked two times if it could be done!!! Not the case. So…. if you buy a Subaru know that you are on your own for any updates EVEN if they tell you they will do it! Peninsula Subaru needs to be honest and not waste customers time. I’m disappointed in a dealership that I’ve always recommended to friends. More
by sue
Employees Worked With
Nick
