Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Pensacola Honda
Pensacola, FL
753 Reviews
Our Pensacola Honda dealership is located in Pensacola, Florida, home of the "Blue Angels" and snow white beaches. Start your process by stopping in or contacting one of our friendly & knowledgeable new & used car sales agents for inventory of Honda cars in Pensacola, specials, financing or to schedule a test drive. You can reach Pensacola Honda any time by filling out our contact form, calling us at (855) 984-2878 or simply visiting our Pensacola Honda dealership at 6675 Pensacola Boulevard, Pensacola, FL 32505.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 753 reviews
June 19, 2011
This was by far the worst experience that my wife and I have ever had dealing with a car dealership. We had a 9:15 a.m. appointment to view a 2011 Honda Accord. As we entered the establishment the recept have ever had dealing with a car dealership. We had a 9:15 a.m. appointment to view a 2011 Honda Accord. As we entered the establishment the receptionist was reading a book and did not even acknowledge our presence. After standing in front of her she finally looks up and asked what do we want. We explained why we were there and ended up waiting another 15 minutes as many salesmen walked past not even giving us the respect of asking if we needed any help. After being frustrated to no end we walked out and a salesman finally chased us outside to our vehicle. The salesman was finally able to get us to change our mind to come back inside to try and work a deal. Understanding how upset we were he brought the sales manager over to apologize and you could tell that it was forced and he didn't want to deal with us. All and all in dealing with the initial entry to the dealership to walking out because they did not want to work a deal on trade or price of the new vehicle we drove another 45 min away from pensacola to Eastern Shore Toyota and paid more money for a different vehicle but received the best customer service one could imagine. This had nothing to do with money but the principal of being treated fair and with some sort of respect which Pensacola Honda truly needs to work on. I would not recommend this dealership to anyone nor will I ever consider dealing with a Honda dealership after this experience. More
by outlaws2005
Employees Worked With
Andy General Sales Manager
December 26, 2010
Taking advantage of a woman that needed to get to work in a hurry. Finding repairs that did not need immediate attention but service personnel pressed to do them NOW. A warranty item that did not need repair a hurry. Finding repairs that did not need immediate attention but service personnel pressed to do them NOW. A warranty item that did not need repair at all but was given priority over the requested repair. The problem which initiated the need for service was never even addressed. Excessive cost on unrequested repair. Overall passive aggressive tactics in order to increase amount of work performed. Result: Main problem still exists and worsened without repair. Very unsatisfied customer! We were not given the opportunity to check for second opinion and dealership tried intimidation so that wife just went along and approved order. True character of dealership really came through this time... very low corporate values displayed. More
by EasyDoesIt
Employees Worked With
Service Department
August 20, 2009
This dealership is all around excellent! I first started going here because I had purchased a used Prelude with a warranty on it from a different state. Each time I have had this car serviced, it was with a going here because I had purchased a used Prelude with a warranty on it from a different state. Each time I have had this car serviced, it was with a smile! They are quick to come out to your car as you pull up and help you. I had a part that they did not have in stock at two seperate times, they took me up to Enterprise rent a car and quickly rented me a car to use till they could get mine fixed! They also take great stock in making sure you are satisfied! You will always get a call checking to see if you are satisfied and if not what can they do about it? They always have free coffee, fountain machine, with dounuts and chips in the service lobby. This lead me to start looking at a new civic si with them. They took me on a test drive and with no questions either. They will be the first dealer I put an offer down at because they have treated me so good with my Prelude, I could not be more happy! More
by Niche79
Employees Worked With
Bob Wynn
