Penske Cadillac of South Bay

I had a good experience buying my car from Penske Cadillac. Hank and Mark we very personable and helpful. I feel like I got a good deal on a great vehicle and that I could call again if I had issues Cadillac. Hank and Mark we very personable and helpful. I feel like I got a good deal on a great vehicle and that I could call again if I had issues and get the help I needed. More

Service was great. I arrived early and the took me right in. My GMC had a recall airbag issue. The service agent gave me updates by text and phone. I arrived early and the took me right in. My GMC had a recall airbag issue. The service agent gave me updates by text and phone. More

Tyler was extremely helpful assisting completing vehicle purchase remotely. Planning on going to pick up vehicle next week and he’s even going to pick us up at the airport. First class service and communica purchase remotely. Planning on going to pick up vehicle next week and he’s even going to pick us up at the airport. First class service and communication. Highly recommend. More

Giovanna was absolutely amazing. She was very helpful and made my experience so easy. I purchased a brand new 2024 gmc Acadia elevation (which I’m so in love with) I would to thank h She was very helpful and made my experience so easy. I purchased a brand new 2024 gmc Acadia elevation (which I’m so in love with) I would to thank her and the GM Niko for giving us a great deal. Thank you so much. More

Overall a pleasant experience. Efran was courteous, knowledgeable and returned my text promptly. He’s an asset to your dealership, will be returning for reasons stated above. Efran was courteous, knowledgeable and returned my text promptly. He’s an asset to your dealership, will be returning for reasons stated above. CON: My floor mats were missing. I brought this to the attention of the person that brought out the car. He seemed bothered that I asked him and mumbled, check the back and walked away. Not an asset to your dealership More

Had an eight o’clock appointment. Didn’t leave until after 3pm all was done was an inspection, oil change, and wipers replaced. No communication or updates while I was waiting. Didn’t leave until after 3pm all was done was an inspection, oil change, and wipers replaced. No communication or updates while I was waiting. More

great staff great service delivery was great smooth transaction the sales manager Brian made the purchase very easy and smooth. transaction the sales manager Brian made the purchase very easy and smooth. More

Robert call me to explain he is a good advisor he let me know everything about my car know everything about my car More

They made my transaction easy and respected the advertised price of the vehicle wish a was happy about. advertised price of the vehicle wish a was happy about. More

Robert is an absolute pro. He is skilled in customer service as well as the technical components to the job. Unfortunately, Penske Cadillac of South Bay sold me a lemon (which He is skilled in customer service as well as the technical components to the job. Unfortunately, Penske Cadillac of South Bay sold me a lemon (which I won the lawsuit for) so I was constantly in the service department. Robert was always available to answer any questions I had and ensured I received the best customer service from him and the service shop. Shout out to CJ too! More