Penske Cadillac of South Bay

Tyler and the Penske Team made the buying process seamless and smooth which my wife and I greatly appreciate! Really great experience across all aspects of the purchasing process. Thank You! seamless and smooth which my wife and I greatly appreciate! Really great experience across all aspects of the purchasing process. Thank You! More

The entire experience was easy and productive. AsSoon as we got on the lot someone was their to help us out. AsSoon as we got on the lot someone was their to help us out. More

Mr. Hank was fantastic, easy to work with, kept us well informed throughout the whole process. informed throughout the whole process. More

The service and the waiting time to get my car repaired was good. However I do think the cost was too expensive. was good. However I do think the cost was too expensive. More

I used to love service department, not anymore. This new management is the worse. No shuttle, no loaners, when you purchase a $100k truck and it has 3 recalls and you tell the customer to get an U This new management is the worse. No shuttle, no loaners, when you purchase a $100k truck and it has 3 recalls and you tell the customer to get an Uber, is not the way to treat a customer. I need a new service center. Efrain has always been an amazing service advisor, but he can’t control his managers poor decisions. We just purchased another GMC truck, but we will definitely be looking for a new service center. More

This is our first time to bring in our car for the oil change and the tire rotation as well the other minor issues. I was very impressed with his professional attitude, very knowledgeable and the most i change and the tire rotation as well the other minor issues. I was very impressed with his professional attitude, very knowledgeable and the most important was to have the car ready on time. More

The process was amazing! Tyler was extremely helpful and helped me get exactly what I wanted at an amazing price. Tyler was extremely helpful and helped me get exactly what I wanted at an amazing price. More

Really long wait, as I stayed while the SUV was serviced. This was for a recall and (I believe) a non GMC part was installed, but it's on you, if not!! Please get some decent chairs in your customer wait This was for a recall and (I believe) a non GMC part was installed, but it's on you, if not!! Please get some decent chairs in your customer waiting room they are TOO low for older people to get in and out of. More

Ephraim was awesome. The part I needed was in a warehouse that had burned down in the Palisades Fire in Jan/2025. Purchasing the $800 part was on hold. I was sorta stress The part I needed was in a warehouse that had burned down in the Palisades Fire in Jan/2025. Purchasing the $800 part was on hold. I was sorta stressed but Ephraim gave me weekly updates and immediately notified me when the Part arrived. My 2018 Platinum Cadillac Sedan was washed and ready to go ..Ephraim is a keeper..Thanks Penske Southbay ! More

Giovanna was really great. Patient, thoughtful and cooperative w a trade in lease. She and Mark Wagner made the transaction process very smooth. Patient, thoughtful and cooperative w a trade in lease. She and Mark Wagner made the transaction process very smooth. More