Penske Cadillac of South Bay

ALL SERVICE PEOPLE EXCELLENT. RESPONSIVE AND EMPATHATIC.. I HIGHLY RECCOMEND THIS DEALERSHIP TO ANYONE WITH A NEED. RESPONSIVE AND EMPATHATIC.. I HIGHLY RECCOMEND THIS DEALERSHIP TO ANYONE WITH A NEED. More

Jesse Mo and Mark grateful for them the greatest gentleman ever very helpful and very respectful and they all have the best customer service ever!!!! gentleman ever very helpful and very respectful and they all have the best customer service ever!!!! More

The process was very easy and quick. They made me feel well taken care of and I highly recommend this dealership! They made me feel well taken care of and I highly recommend this dealership! More

Thank you so much for a smooth, professional and satifiying experience. The Buick Encore is perfect! satifiying experience. The Buick Encore is perfect! More

Efrain Guerrero was amazing. .. Got me in and out very quickly... Explained everything to me was very efficient and friendly .. Got me in and out very quickly... Explained everything to me was very efficient and friendly More

Tyler was really helpful to me. I happy toto back to work with him again. I happy toto back to work with him again. More

I recently visited the Cadillac service center, and while my service provider was okay, I was disappointed with the response regarding my concern. I mentioned that my brakes squeak every time I park an while my service provider was okay, I was disappointed with the response regarding my concern. I mentioned that my brakes squeak every time I park and start driving again. I just purchased this vehicle in August, it only has 6,000 miles on it. The service provider told me that Cadillac has this issue listed in a bulletin, but that doesn’t seem normal to me. No one mentioned this when I bought the car, and I certainly didn’t spend this much money expecting a persistent brake squeak. He also told me it would take a few weeks for someone to even look at it because they have over 100 cars in line. I understand that the shop is busy, but I purchased my vehicle from this exact location just six months ago, and I expected better support. To be honest, I love my car, but this issue is frustrating and embarrassing—especially since a new vehicle shouldn’t have this problem. At this point, I’m even considering trading it in for something else. More

Great service - Javier was very helpful and kept me posted on how long it would be for me to get my vehicle fixed. Called me promptly when it was ready for pick up. I found their loaner service with posted on how long it would be for me to get my vehicle fixed. Called me promptly when it was ready for pick up. I found their loaner service with Enterprise to be very good also and enjoyed the vehicle that was loaned to me. More

Good job and had good experience. Look forward to possibly purchasing another vehicle very very soon. Look forward to possibly purchasing another vehicle very very soon. More

Robert did a great job. He was attentive and kept me updated on the work He was attentive and kept me updated on the work More