Penske Chevrolet Of Cerritos

Incompetent I was told after 7 days of my truck being in their shop that the noise I heard was standard wear and tear, my truck broke down two days later with bro I was told after 7 days of my truck being in their shop that the noise I heard was standard wear and tear, my truck broke down two days later with broken leaf springs, needless to say this dealership is now under investigation by General Motors for negligence and safety. Oh did I mention it's a 2014 Silverado with 9k miles "standard wear a tear" good luck with that see you court More

Great service We were treated with great service in searching for a vehicle. The salesman and other staff were very attentive.They made sure we were completely sati We were treated with great service in searching for a vehicle. The salesman and other staff were very attentive.They made sure we were completely satisfied. More

Purchased used Dodge Durango SXT Glen Ota and the entire staff were great to work with. The financing and was quick and easy. I have bought 4 vehicles from various Penske dealers an Glen Ota and the entire staff were great to work with. The financing and was quick and easy. I have bought 4 vehicles from various Penske dealers and they have always treated me with professional, fast, quality service. Thanks for the help and my wife loves the car! Thanks, Dave More

New 2015 Chevy Cruze owner I recently purchased a new Chevy Cruze from Penske chevrolete in Cerritos. The quality of service far exceeded my expectations. John Kotowski and the I recently purchased a new Chevy Cruze from Penske chevrolete in Cerritos. The quality of service far exceeded my expectations. John Kotowski and the sales team at Penske Chevrolet went above and beyond to ensure my satisfaction. I am extremely happy with my purchase and would recommend this dealer to anyone looking to buy a great new car. More

horrible discriminating experience Very rude...horrible experience not profesional at all... I felt discriminated and will take action on this matter everyone there acted poorly I can n Very rude...horrible experience not profesional at all... I felt discriminated and will take action on this matter everyone there acted poorly I can not accept this kind of behavior and mainly disrespecting us as buyers I will make sure this doesn't happen to anyone again. More

Routine Oil Change I did not have an appointment, but arrived just before 8AM. I was treated very well. Miguel Conrique looked up my info in the computer, noticed I ha I did not have an appointment, but arrived just before 8AM. I was treated very well. Miguel Conrique looked up my info in the computer, noticed I had two recalls that needed performing, and offered me a loaner vehicle since my one hour visit now turned into four... I was grateful, but since I did not really need a vehicle, I declined. I was taken to my office by a very courteous/professional driver. The Service was performed in a timely basis, and I was charged what was quoted. My overall visit met/exceeded my expectations for Courtesy, Professionalism, and Efficiency. All three are very important to me. More

Great Customer Service My experience at Penske has been wonderful. John Kotowski was the representative that helped me and he made sure I drove out of the dealership with th My experience at Penske has been wonderful. John Kotowski was the representative that helped me and he made sure I drove out of the dealership with the car i wanted at the best price! Everyone else was just as helpful, the finance team was very respectful, helpful and explained the details to my lease thoroughly! I highly recommend John Kotowski and Penske Chevrolet! More

Routine Oil Change I really enjoyed the quality of services I received at Penske Chevrolet Service department. I just went in for a simple routine oil change. Faith Fuji I really enjoyed the quality of services I received at Penske Chevrolet Service department. I just went in for a simple routine oil change. Faith Fujita greeted me with pleasant smiles and made feel comfortable right away. My car was serviced right away in a timely fashion, and did not consume my day. I am a very satisfied customer!! More

Ruben Cordero was my salesman I would highly recommend this dealership to all my family and friends .they were very helpful I have been to a lot of dealers overs Memorial weekend y I would highly recommend this dealership to all my family and friends .they were very helpful I have been to a lot of dealers overs Memorial weekend your dealership has excellence I had a good time buying a truck More

Experience was good, Over the past few years I visited a few different dealerships and had mixed results. Fernando and his sales manager worked with my wife and I to make Over the past few years I visited a few different dealerships and had mixed results. Fernando and his sales manager worked with my wife and I to make a deal with us. On Chevrolet's website I found the exact silverado I wanted and called penske. Fernando had it up front and ready to test drive. Great customer service. More