Penske Chevrolet Of Cerritos

Highly Recommended I purchased a Chevy Volt and the person who assisted me was the Dealership's Internet sales Manager, Mr. Michael Pronesti. "Mike" was very helpful in I purchased a Chevy Volt and the person who assisted me was the Dealership's Internet sales Manager, Mr. Michael Pronesti. "Mike" was very helpful in finding the right deal that would fit my budget. His was honest, straightforward, and did follow through what he promised. I highly recommend anyone who wishes to buy/lease a car from this dealership to contact Mike. Just call the main number and ask to be transferred to Mike. I vouch for Mike's honesty and integrity. Also one quick note for buyers: When you talk to Mike be straightforward and explain your limitations. Be sure to be as specific as you can be. The more clear you are about what you want, the better Mike can help you find the right deal. Mike, thank you for your professional and friendly services. As I mentioned it to your manager, you are a true asset to the Penske Chevrolet of Cerritos. More

Routine Service Miguel Conrique was the staff that helped me out with my service this past week. It's not the first time he helps me out with my car service. So once Miguel Conrique was the staff that helped me out with my service this past week. It's not the first time he helps me out with my car service. So once I saw he was the representative helping me out, I felt comfort. He was very professional and accurate.He gave me an estimate wait time and I was able to go and take care of business meanwhile my car was ready. He gave me a phone call to let me know that my car was ready, washed and all. I picked up with no problem. I would definitely recommend Miguel Conrique to friends and family. Thank You Miguel. More

outstanding customer service Great customer service Jesus Lara was very helpful and made purchasing a car very simple when it came down to all the paperwork had a great experience Great customer service Jesus Lara was very helpful and made purchasing a car very simple when it came down to all the paperwork had a great experience More

Oil Change Carlos Olivares was the person who helped me. He was really attentive, helpful and he kept his word on getting me out within a timely manner. The oil Carlos Olivares was the person who helped me. He was really attentive, helpful and he kept his word on getting me out within a timely manner. The oil change didn't take long and he was very thorough with changes made to my Silverado. I didn't wait over an hour. I have a two year old, so being in a place to long isn't good and we didn't have issues. More

Electrical Check-up I took my Suburban in late in the afternoon to have the charging & A/C systems checked out, Met with David Canche and he took great care of me in proc I took my Suburban in late in the afternoon to have the charging & A/C systems checked out, Met with David Canche and he took great care of me in processing my service order, and getting the truck done in less than 4 hours. Excellent service and experience. More

Great customer service Miguel Conrique helped me at the dealership and he was very courteous and helpful. Very friendly staff. Did not work with Cynthia bit wouldn't let me Miguel Conrique helped me at the dealership and he was very courteous and helpful. Very friendly staff. Did not work with Cynthia bit wouldn't let me continue without choosing name. More

Maintenance on my silvy The maintenance dept is probably the best dept of the dealership, they will get on any issue you have with your vehicle as soon as they hear about it. The maintenance dept is probably the best dept of the dealership, they will get on any issue you have with your vehicle as soon as they hear about it. They clearly make a great effort to satisfy the customer and provide that peace of mind we sought and pay for. David Canche is a highly motivated and customer friendly associate at this dealership! He went the extra mile on helping me out with a bad catalytic converter and provided me with temporary transportation. I'd give them 10 stars if I could. I couldn't speak this highly of the car exchange specialist but the maintenance service is truely Outstanding. More

New ZO6 Purchase Had a very nice experience at Penske. Kudos to my guy Fernando Hernandez, very seldom I have experienced that level of knowledge, expertise and helpf Had a very nice experience at Penske. Kudos to my guy Fernando Hernandez, very seldom I have experienced that level of knowledge, expertise and helpfulness by anyone in an auto dealership. More

Great experience I walked into Penske not looking to buy. I was going to buy soon, but didn't plan that day. I have dealt with another Dealership for my last 6 Cars. M I walked into Penske not looking to buy. I was going to buy soon, but didn't plan that day. I have dealt with another Dealership for my last 6 Cars. Me and my wife walked up and we were instantly talked to by Busse. He was very polite and answered all my questions. He was very professional...The dealership was very clean and everyone else there was polite as well. I would definitely go back to this dealership... More

Above and beyond Tony Lathan went way beyond the call of duty and dealt with my third party extended warranty company, who I know was a royal pain in the you know what Tony Lathan went way beyond the call of duty and dealt with my third party extended warranty company, who I know was a royal pain in the you know what. Thanks to him, my car was fixed and I can't tell you how friendly and professional he was throughout the entire process. More