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Penske Chevrolet Of Cerritos - Service Center

Cerritos, CA

4.1
561 Reviews

561 Reviews of Penske Chevrolet Of Cerritos - Service Center

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June 16, 2024

Felipe Cornejo has always taken good care of my car; took the effort to look up the service needed Car was done quickly. Much nicer to deal with Felipe than the scheduling robot More

by CJORDANCTL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felipe Cornejo
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Jun 16, 2024 -

Penske Chevrolet Of Cerritos responded

Thank you for choosing Penske Chevrolet of Cerritos and sharing your experience. It's great to hear that our team provided excellent service for your car and made the process smooth. We appreciate your feedback on personal versus automated interactions.

Helpful
June 16, 2024

Richard was very helpful and professional Made my service trip very easy. Had us checked in and on our way. More

by evacrye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard in service department
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Jun 16, 2024 -

Penske Chevrolet Of Cerritos responded

Thank you for sharing your experience at Penske Chevrolet of Cerritos. It's great to hear that our team made your service visit smooth. We appreciate your feedback and look forward to assisting you again.

Helpful
June 16, 2024

Purchased a 2024 Trax. Overall pleasant experience, thank you Amir for taking care of me and making it a smooth car buying experience. More

by ronnie2124
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amir Davidson
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Jun 16, 2024 -

Penske Chevrolet Of Cerritos responded

We appreciate your feedback on purchasing the 2024 Trax at Penske Chevrolet of Cerritos. It's great to hear that our team provided a smooth car buying experience. Thank you for choosing us!

Helpful
June 15, 2024

Nice people and wait time was not long at all I will taking my car back More

by AMACKERKRISTIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leah Sneed
4.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Rivera
3.0
This rating includes all reviews, with more weight given to recent reviews.
Cristina Morales
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 15, 2024 -

Penske Chevrolet Of Cerritos responded

Thank you for your positive feedback about the quick service and pleasant interactions at Penske Chevrolet of Cerritos. We look forward to assisting with your car needs again.

Helpful
June 15, 2024

I have used Cerritos Penske Chevrolet since 2017 and the service has always been good. More

by splongie71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leah Sneed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 15, 2024 -

Penske Chevrolet Of Cerritos responded

Thank you for your continued loyalty to Penske Chevrolet of Cerritos. We appreciate your recognition of our service quality over the years.

Helpful
June 08, 2024

My wife took the suburban to service and everybody were nice to her including Richard and was told the car was going to be in for 3hrs and sure enough, it was done in 3hrs. Thank you More

by leo17480
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicola Alhersh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barun Afkhamnejad
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 08, 2024 -

Penske Chevrolet Of Cerritos responded

Thank you for the feedback on our timely service and attentive staff at Penske Chevrolet of Cerritos. We appreciate your recognition of our team's effort to meet expectations.

Helpful
June 06, 2024

Especialmente agradecido con Felipe Cornejo por su profesionalismo y su calidad humana. Muchas gracias Felipe. More

by GR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felipe Cornejo
Report | Print
Jun 06, 2024 -

Penske Chevrolet Of Cerritos responded

Agradecemos tus comentarios sobre la experiencia positiva que has tenido con nuestro equipo en Penske Chevrolet of Cerritos. Es un placer saber que destacas su profesionalismo y calidad humana. No dudes en volver a visitarnos para cualquier otra necesidad automotriz.

Helpful
June 03, 2024

Awesome experience with Shania. She was an absolute professional. She made my experience effortless and awesome. More

by CONLEYGIRL2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shania
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Jun 03, 2024 -

Penske Chevrolet Of Cerritos responded

Thank you for sharing your positive experience at Penske Chevrolet of Cerritos. We're pleased to know our team made your visit seamless. Your feedback is much appreciated.

Helpful
June 03, 2024

Phillip and Adrian were very courteous and professional. They kept me informed through the service. More

by HUBCAP027
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip,Adrian
Report | Print
Jun 03, 2024 -

Penske Chevrolet Of Cerritos responded

Thank you for your positive feedback on the service provided by our team at Penske Chevrolet of Cerritos. We're glad they kept you well-informed throughout the process. Your satisfaction is important to us, and we look forward to serving you again.

Helpful
June 02, 2024

They are always prepared to honor your appointment on time. I've never had to wait to be greeted. More

by RABLEDSOE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Report | Print
Jun 02, 2024 -

Penske Chevrolet Of Cerritos responded

Thank you for sharing your experience with timely service at Penske Chevrolet of Cerritos. We appreciate your feedback on our dedication to promptness.

Helpful
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