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Penske Chevrolet Of Cerritos - Service Center

Cerritos, CA

4.1
559 Reviews

559 Reviews of Penske Chevrolet Of Cerritos - Service Center

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June 16, 2024

Felipe Cornejo has always taken good care of my car; took the effort to look up the service needed Car was done quickly. Much nicer to deal with Felipe than the scheduling robot More

by CJORDANCTL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felipe Cornejo
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Helpful
June 15, 2024

Nice people and wait time was not long at all I will taking my car back More

by AMACKERKRISTIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leah Sneed
4.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Rivera
3.0
This rating includes all reviews, with more weight given to recent reviews.
Cristina Morales
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 15, 2024 -

Penske Chevrolet Of Cerritos responded

Thank you for your positive feedback about the quick service and pleasant interactions at Penske Chevrolet of Cerritos. We look forward to assisting with your car needs again.

Helpful
June 15, 2024

I have used Cerritos Penske Chevrolet since 2017 and the service has always been good. More

by splongie71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leah Sneed
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 15, 2024 -

Penske Chevrolet Of Cerritos responded

Thank you for your continued loyalty to Penske Chevrolet of Cerritos. We appreciate your recognition of our service quality over the years.

Helpful
June 08, 2024

My wife took the suburban to service and everybody were nice to her including Richard and was told the car was going to be in for 3hrs and sure enough, it was done in 3hrs. Thank you More

by leo17480
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicola Alhersh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barun Afkhamnejad
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 08, 2024 -

Penske Chevrolet Of Cerritos responded

Thank you for the feedback on our timely service and attentive staff at Penske Chevrolet of Cerritos. We appreciate your recognition of our team's effort to meet expectations.

Helpful
June 06, 2024

Especialmente agradecido con Felipe Cornejo por su profesionalismo y su calidad humana. Muchas gracias Felipe. More

by GR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felipe Cornejo
Report | Print
Jun 06, 2024 -

Penske Chevrolet Of Cerritos responded

Agradecemos tus comentarios sobre la experiencia positiva que has tenido con nuestro equipo en Penske Chevrolet of Cerritos. Es un placer saber que destacas su profesionalismo y calidad humana. No dudes en volver a visitarnos para cualquier otra necesidad automotriz.

Helpful
June 03, 2024

Awesome experience with Shania. She was an absolute professional. She made my experience effortless and awesome. More

by CONLEYGIRL2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shania
Report | Print
Jun 03, 2024 -

Penske Chevrolet Of Cerritos responded

Thank you for sharing your positive experience at Penske Chevrolet of Cerritos. We're pleased to know our team made your visit seamless. Your feedback is much appreciated.

Helpful
June 03, 2024

Phillip and Adrian were very courteous and professional. They kept me informed through the service. More

by HUBCAP027
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip,Adrian
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Jun 03, 2024 -

Penske Chevrolet Of Cerritos responded

Thank you for your positive feedback on the service provided by our team at Penske Chevrolet of Cerritos. We're glad they kept you well-informed throughout the process. Your satisfaction is important to us, and we look forward to serving you again.

Helpful
June 02, 2024

They are always prepared to honor your appointment on time. I've never had to wait to be greeted. More

by RABLEDSOE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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Jun 02, 2024 -

Penske Chevrolet Of Cerritos responded

Thank you for sharing your experience with timely service at Penske Chevrolet of Cerritos. We appreciate your feedback on our dedication to promptness.

Helpful
June 02, 2024

I’m been there several times but this time I was assisted by Shania so far she was the best I received VIP treatment She went above and beyond with the service very good customer service great communicatio More

by JRVALLEJO69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shania Barnes
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Jun 02, 2024 -

Penske Chevrolet Of Cerritos responded

Thank you for your feedback. It's great to hear about the outstanding service you received from our team at Penske Chevrolet of Cerritos. We appreciate your recommendation and look forward to continuing to provide exceptional service.

Helpful
June 01, 2024

Really good service! And helpful with any concern going on and does keep the word of the time your vehicle is going to be ready. More

by CHANIMUNO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 01, 2024 -

Penske Chevrolet Of Cerritos responded

Thank you for sharing your positive experience with the reliability and service at Penske Chevrolet of Cerritos. We appreciate your feedback on our commitment to timeliness.

Helpful
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