Penske Chevrolet Of Cerritos - Service Center

Service on my 2012 Camaro My car was making a fluttering sound so I had it serviced at the dealer where I bought it. Faith Fujita was the person who helped and made sure my car My car was making a fluttering sound so I had it serviced at the dealer where I bought it. Faith Fujita was the person who helped and made sure my car got fixed. They did diagnostics, found the problem and fixed it. They also offered shuttle service to my work and back to the dealer. Overall an excellent experience. More

Oil change and tire rotation and inspection of vehicle Faith Fahita has always taken good care of me and my wife.We had big problems a couple years ago that took quite a while to find and fix the problem b Faith Fahita has always taken good care of me and my wife.We had big problems a couple years ago that took quite a while to find and fix the problem but during that time Faith did'nt give up and kept after the manager and mecanics untill the car was fixed.This time as always she did an excellant job of taking care of us. Thank you Faith More

Great customer service Although we started off with a rocky relationship due to problems with the new vehicle I purchased back in 2014, staff at Penske Chevrolet Cerritos di Although we started off with a rocky relationship due to problems with the new vehicle I purchased back in 2014, staff at Penske Chevrolet Cerritos did everything possible to resolve the problems and make me a happy camper--which they did--admirably. When I take my car in for annual inspections, the service department greets me with friendly faces and offers of assistance. Yesterday, it was David Canche who greeted me, asked the reason for my visit, and completed the paperwork. He also let me know when the work was done. At other dealerships, you wait for someone to approach you, then send you in to see a service representative. They may or may not be the one to follow up with you on status of your vehicle. At Penske Chevrolet Cerritos, you know who's following up on your service. Kudos to all their staff for their amiability, knowledge, and customer service! More

Service I would recommend this professional and friendly environment to everyone They get you in and out in a timely manner. I really appreciated that my car I would recommend this professional and friendly environment to everyone They get you in and out in a timely manner. I really appreciated that my car was washed because it was dirty. More

Excellent Performance & excellent Team with top notch service, this is the 2nd time I bring my truck and I can honestly say that they treat it like it's persona Performance & excellent Team with top notch service, this is the 2nd time I bring my truck and I can honestly say that they treat it like it's personally their own truck from the moment it arrives until the moment it leaves. More

Service Dept. It was very easy to schedule a service appt. For an oil change the day before. Service advisor Carlis Olivares was very helpful and polite. It was very easy to schedule a service appt. For an oil change the day before. Service advisor Carlis Olivares was very helpful and polite. More

Thank you David Canche! Needed to have my front tire replaced and while there decided to do an oil change as well. The service was excellent my vehicle was completed on time Needed to have my front tire replaced and while there decided to do an oil change as well. The service was excellent my vehicle was completed on time and David arranged a ride for me to work and then a return ride back to the dealership. Couldn't have had a better experience. More

Perfection I had to replace my dashboard because it was coming undone . I set a appointment with David C and he got it replaced within hours . Amazing and fast s I had to replace my dashboard because it was coming undone . I set a appointment with David C and he got it replaced within hours . Amazing and fast service More

Faith is Great! I've had the pleasure of having Faith Fujita as my service advisor the last few times I've visited Penske Chevorlet. Faith is sincere and down to ea I've had the pleasure of having Faith Fujita as my service advisor the last few times I've visited Penske Chevorlet. Faith is sincere and down to earth; prompt and very professional. I definitely recommend Penske and Faith Fujita for Chevy service. More

Thank you! Thank you David Canche for taking care of my car yesterday. It took less time than expected and a nice plus was to see my car washed. I will return ne Thank you David Canche for taking care of my car yesterday. It took less time than expected and a nice plus was to see my car washed. I will return next time. More