Penske Chevrolet Of Cerritos - Service Center

Faith Fujita... THE Service Person I bought my car at this dealership last January and bring it back to the dealership whenever I have ANY service related issues. My warranty expired l I bought my car at this dealership last January and bring it back to the dealership whenever I have ANY service related issues. My warranty expired long ago, which means I'm paying for all of my maintenance/service needs. For all of my service needs, I put a great deal of faith in Faith Fujita, my service advisor. She is friendly, on top of her game, and can be trusted to provide me with what my car needs in terms of service. She consistently under promises and over delivers, and that results in me being one very satisfied Cruze Diesel service customer. More

Excellent Service Faith Fujita is simply the best. Her customer service is more that outstanding. You're treated like an "old friend". I would highly recommend Penske Faith Fujita is simply the best. Her customer service is more that outstanding. You're treated like an "old friend". I would highly recommend Penske Chevrolet for service and sales. More

Great Service Service advisor Giovanni Rubio was very helpful. Very good customer service. Very happy with my visit and I will not hesitate to take my car in for an Service advisor Giovanni Rubio was very helpful. Very good customer service. Very happy with my visit and I will not hesitate to take my car in for any future service needs. More

"Great and Professional Service" The Customer Service was excellent from the beginning to the end! Giovanni was quick and to the point of what would be done and how long it would tak The Customer Service was excellent from the beginning to the end! Giovanni was quick and to the point of what would be done and how long it would take. He was prompt in informing me that my car wouldn't be ready until the next day and was quick to provide me a loaner car and was prompt in assuring I received the car in a timely manner so I didn't have to wait. Thank you for the excellent service! More

Great service and recall visit The Penske team is on top of their game. From the team that calls you and follows up to the Service manager like Giovanni Rubio. They all are great to The Penske team is on top of their game. From the team that calls you and follows up to the Service manager like Giovanni Rubio. They all are great to work with. I even drove 20 extra miles to have my service performed here. Thanks Penske.... More

Fast, excellent service I went in to get my car serviced with the multipoint inspection as soon as and as quickly as possible since I had another appointment after. The serv I went in to get my car serviced with the multipoint inspection as soon as and as quickly as possible since I had another appointment after. The service representative Carlos Olivares accommodated me right away even though I was quite early for my service appointment. The Filipino gentleman who first receives you when you arrive is very friendly and cheerful. He made sure my car was washed clean. Overall, the service department personnel are courteous and professional in their demeanor. I am very pleased with the service I received. Thank you Penske Chevrolet Cerritos! More

Faith Fujita - Service Representative My Penske Chevrolet experience was "The BEST" Customer Service Experience I've ever had at any car dealership! Faith Fujita greeted me with a warm smi My Penske Chevrolet experience was "The BEST" Customer Service Experience I've ever had at any car dealership! Faith Fujita greeted me with a warm smile in a cold afternoon. She addressed & solved my car repair concern in 1 hour, "exactly" the time she said it would take to fix my Trailblazer. She offered me a delicious cup of coffee & showed me the waiting room. Car dealerships can be like going to a dentist office. Not comfortable while you are getting drilled. Faith Fujita quickly solved my car problem, didn't "drill me" with a long wait & expensive bill. If you ever go to Penske Chevrolet in Cerritos, Ca., I recommend you ask for Faith Fujita in Service Department to Help You! Thank You Ms. Fujita for making my service experience the BEST Car Service EVER!! Larry C. More

Very Good Customer Service Rosalinda set-up our Service Appointment. She even advised me of the Coupon on their website to receive the Special. Giovanni Rubio was our Service Rosalinda set-up our Service Appointment. She even advised me of the Coupon on their website to receive the Special. Giovanni Rubio was our Service Advisor. He was very nice and helpful. We are switching to this Dealership for our future Services. Thank you both!! More

Great service Service was very good. Added car wash is a plus. Faith was great letting me know what services I needed. Also she checked to make sure there no more r Service was very good. Added car wash is a plus. Faith was great letting me know what services I needed. Also she checked to make sure there no more recalls on vehicle More

Love this dealership I have been coming here since I bought my first Camaro from them in 2011... Regular maintenance, etc... It's always great service and friendly staf I have been coming here since I bought my first Camaro from them in 2011... Regular maintenance, etc... It's always great service and friendly staff! More