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Penske Chevrolet

Penske Chevrolet

3210 E. 96th St.
Indianapolis, Indiana 46240


Sales: (866) 709-5273
Service: (317) 846-6666

Penske Chevrolet
Manufacturer: Chevrolet

Write a ReviewWrite a Review

  • Customer Service:

    4.7
  • Quality of Work:

    4.8
  • Friendliness:

    4.8
  • Overall Experience:

    4.7
  • Pricing:

    4.7

24-Month Rating

based on 26 reviews

4.7

4.7 out of 5

43 lifetime reviews

Penske Chevrolet

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Certified: Penske Chevrolet

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Penske Chevrolet has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

Our Location

Sales/Showroom

Monday: 9:00 AM - 9:00 PM

Tuesday: 9:00 AM - 6:00 PM

Wednesday: 9:00 AM - 9:00 PM

Thursday: 9:00 AM - 9:00 PM

Friday: 9:00 AM - 6:00 PM

Saturday: 9:00 AM - 6:00 PM

Sunday: Closed


Service

Monday: 7:30 AM - 7:00 PM

Tuesday: 7:30 AM - 7:00 PM

Wednesday: 7:30 AM - 7:00 PM

Thursday: 7:30 AM - 7:00 PM

Friday: 7:30 AM - 7:00 PM

Saturday: 8:00 AM - 4:00 PM

Sunday: Closed


Parts

Monday: 8:00 AM - 5:30 PM

Tuesday: 8:00 AM - 5:30 PM

Wednesday: 8:00 AM - 5:30 PM

Thursday: 8:00 PM - 5:30 PM

Friday: 8:00 AM - 5:30 PM

Saturday: Closed

Sunday: Closed


Our Amenities

After Hours Drop-Off Free Drinks
Automated Car Wash Free WiFi
Cable TV Instant Financing
Children's Play Room Parts Store
Customer Lounge Area Shuttle Service
Drive-In Service Television
Express Service Vending Machines
Free Coffee

wilk489
12/8/2012 11:34:59 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Melissa BruceMelissa Bruce
Jeff CopelandJeff Copeland
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Penske Chevrolet:

Super nice sales people. Concerned with my car needs. Explained everything about the car I purchased. Stayed after closing time. Very personal and very transparent in the whole process of the car deal. Choosing the the car; buying the car and financing the car everyone gave me their best effort without haggling, bartering or arguing. It was a very good experience because like a lot of people - I do not like buying cars. Thank you Penske Chevrolet, also thank you to Jeff, Melissa and Ken.

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kcar1
10/16/2012 6:30:23 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Aaron RichardsonAaron Richardson
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Penske Chevrolet:

Staff was very helpful and knowledgeable about the vehicles I was contemplating purchasing. I didn't feel pressure by the staff to make a decision right away.

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clsiue
10/11/2012 9:11:18 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Ernie
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Penske Chevrolet:

I am always treated with respect and courtesy when I bring my car in for service. The service advisors are honest and I rely on them to help me make important decisions regarding my car care.

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KMerritt@lsnsg.com
10/11/2012 12:25:17 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Scott Stevenson
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Penske Chevrolet:

For the past several years I hve been visiting Penske for service for the suburban and the monte carlo. Wife and sons cars. Both vehicles have there own service issues and both are treated well by your service department. Most recently the suburban was in for a standars oil change which moved to tire rotation and collant flush fill and repalcement of several bulbs. All service needs were provided and no additional wait time.
The Monte Carlo had a heating system leak the radiator was replaced along with a sensor which failed at the time of system final checks. Costly for a car with 180,000 plus miles but the son likes the car.
So in short your service department does an excellent job of maintaining these vehicles with for me so I don't wory about there breaking down.
Many thanks caring attitude of your technicians and represenatives allows me the opportunity to worry about other things not the son or wife and there vehicles.

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jholb
9/26/2012 3:22:50 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jered HartJered Hart
Aaron RichardsonAaron Richardson
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Penske Chevrolet:

We purchased our 4th car from Pensky Chevrolet today with the same great customer service we've always experienced. We have purchased 4 new cars in the last 8 years from Pensky from 4 different salesmen and have always left happy. We got a fair trade for our car and were able to get our son a new car for college at a great price. Pensky goes above and beyond to find you exactly what you are looking for at the price you want to pay. Kudos Pensky and Thank You again! :)

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Chris Bland
9/14/2012 9:10:39 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Aaron RichardsonAaron Richardson
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Penske Chevrolet:

I recently had a great experience at Penske and a large part of that was because of Aaron Richardson. I was in the need to find a used vehicle very quickly and he worked very hard to find exactly what I needed. He had previously helped my family on the purchase of several new vehicles and now has me as a customer as well.

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delks08
9/11/2012 11:00:24 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Aaron RichardsonAaron Richardson
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Penske Chevrolet:

My husband and I had a great experience at Penske Chevrolet! Both Aaron and Kent were amazing to work with. They both were very professional and answered our every question. It was such a quick and easy process. This was our first experience at this particular dealership, and it definitely won't be our last!

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peteyeadon
8/26/2012 8:28:41 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Aaron RichardsonAaron Richardson
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Penske Chevrolet:

Aaron was great to work with. He worked with me to find the best car and deal. This is my 3rd purchased car with him and Penske. Great Service.

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eburress
8/25/2012 11:22:15 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Kent BolingKent Boling
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Penske Chevrolet:

I bought a new chevy equinox from penske chevrolet. I had a great experience. I worked with Kent Bowling, who was very helpful. As a new car owner I had many questions. He was very informative and answered all my questions. I would recommend Penske Chevrolet to car buyers. Everybody was very professional. Great experience...and I love my new car!

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dfleming
8/23/2012 10:44:59 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Aaron RichardsonAaron Richardson
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Penske Chevrolet:

I have been pleasantly surprised at Penske Chevrolet. I was a customer for 24 yrs at a local dealership basically because it was nearby. Last November I was in the market for a specific vehicle. One that had this but not that. Luckily, while randomly calling dealerships, Aaron Richardson answered the phone. I told him what I wanted, but said he would have to check around. A day later, Aaron calls with good news. He worked his tail off to get it exactly right! A month later I purchased another vehicle from Aaron. After receiving the same great service the second time, I will be buying from Penske for life! It's one thing for a company to do what is expected, but when a company exceeds a customers' expectations it's something special! Thank you and keep up the good work!

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