My wife and I had heard about West Covina Toyota and drove all the way from La Jolla, CA to check it out. My friend Doug, wife and I arrived at the dealer and after waiting around for quite a while, my friend and I were greeted by a salesperson named Jasmine who didn't acknowledge my wife. She was very unprofessionally dressed and very flirtatious with my friend and I until she realized my wife was with us. She looked tired and very unwilling to help us. She showed us a couple of cars and when we asked her if we could test drive a Prius she told us she needed to do a credit check first. We had never heard that before but we went in the dealer to do what she requested. She walked away and left us sitting there for at least 15 minutes, while she was texting on her cell phone. We also saw her flirting and laughing out loud with some guy from the dealer. We decided to leave and she looked at us and didn't say anything. We drove to El Monte and got spectacular treatment at Longo Toyota. We noticed all the salesmen and ladies were very professional in their attire, behavior and attitude. We bought our car there. Sorry, Jasmine, you lost a great commission and most off all, you burned the reputation of your place of work with us and our friends
I Recommend This Dealer:
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