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Penske Toyota

Downey, CA

4.9
1,748 Reviews
Call Dealership (562) 904-5600
View Awards

9136 Firestone Blvd

Downey, CA

90241

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1,748 Reviews of Penske Toyota

April 26, 2022

Service was great,Customer service was awesome, the time they took to fixit good, price ok More

by LauraM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weaver, Jennifer Norsworthy
Report | Print
Apr 27, 2022 -

Penske Toyota responded

Hi Laura, sounds like you had a very efficient experience with our Service Team. That's exactly what we like to learn! Thank you for bringing your vehicle to us at Penske Toyota of Downey and we look forward to servicing your car again when needed.

April 25, 2022

The overall experience was pleasant and Rick was great. The whole buying process was smooth. More

by Thornsie4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick burgess, Jennifer Norsworthy
Report | Print
Apr 26, 2022 -

Penske Toyota responded

We appreciate the feedback for our team here at Penske Toyota of Downey. Congratulations on your purchase.

April 25, 2022

I’m satisfied with all services that Penske provide and always on top of service reminders I definitely would recommend this dealers to all my friends and family members More

by ernestoosorio2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
All
Report | Print
Apr 26, 2022 -

Penske Toyota responded

It is great that our team here at Penske Toyota of Downey earned your recommendation. Please let us know if you need anything in the future.

April 24, 2022

This is a very good dealer, every ono are very friendly and the service is excellent More

by Enruizsol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar, Sean Weaver, Jennifer Norsworthy
Report | Print
Apr 25, 2022 -

Penske Toyota responded

Thank you so much for your feedback as well as your five-star review. We welcome you back again at any time.

April 24, 2022

I had a good experience. Everything was explained thoroughly. The process was easy and went smoothly. I was happy you offer a complimentary car wash. I would have given 5 sta More

by Toni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Jimenez
Report | Print
Apr 25, 2022 -

Penske Toyota responded

Thank you for taking the time to review us! We are happy to provide a seamless service experience here at Penske Toyota of Downey and hope to welcome you back again next time.

April 24, 2022

N/A Thank you for you service and all your staff They are very professional More

by Lourdes Muniz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas
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Apr 25, 2022 -

Penske Toyota responded

Our Team thanks you, Lourdes, for taking the time to leave this review. We sincerely appreciate your five-star review and look forward to doing business with you again in the future.

Apr 25, 2022 -

Lourdes Muniz responded

Thanks to Penske Toyota and all staff As a customer we appreciate your good work and kindness

April 24, 2022

Thomas Arthur was great men, we love his honesty and service that he offers.Well done More

by Abraham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Arthur
Report | Print
Apr 26, 2022 -

Penske Toyota responded

Abraham, Thank you for choosing our team here at Penske Toyota of Downey. We are here if you need us in the future.

April 23, 2022

It was good, my only concern it how many miles my car need oil change More

by Maria-carmen1943
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nancy , Jennifer Norsworthy
Report | Print
Apr 25, 2022 -

Penske Toyota responded

Thank you for taking the time to share your feedback and positive rating! We are honored to have earned your business here at Penske Toyota of Downey and happy to provide you with great service. We look forward to welcoming you back again next time.

April 21, 2022

Great experience buying my new car. Israel and Jason in finance were terrific and process was easy More

by Gman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Roberts
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Apr 23, 2022 -

Penske Toyota responded

Thank you for the excellent review! Congratulations on your new vehicle! Don't hesitate to reach out to us when we can work wtih you down the road at Penske Toyota of Downey.

April 20, 2022

Always top notch service employees are awesome! Everything is always explained before the service and after the service is completed. More

by Leigh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego
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Apr 20, 2022 -

Penske Toyota responded

We are pleased to hear you had such a positive experience with us, Leigh! As one of our valued customers, we want to sincerely thank you for your business, and we hope to see you here again down the road at Penske Toyota of Downey!

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