From the second I noticed a very rare 13' Platinum Escalade for sale on the internet, I had nothing but the best experience from Pepe Cadillac. I traveled from eastern long island which is quite the hike to check it out, and test drove it on a Friday. All it took was one night; my fiancee and I took the drive back the very next day to buy it. Fell in absolute love with the truck, and our wonderful experience that came with it.
5 months ago, a wreckless and careless driver pulled out in front of me as i was traveling westbound on a 4 lane highway. The man was trying to cross over all four lanes to go east. He badly misjudged his ability to cross, and as a consequence, I t boned his drivers' side going 60 mph driving a 2006 CTS. Luckily all I came out with was a severely broken leg, and walked away with my life, as the driver walked away with nothing but a few tickets.
Still using a crutch to get around, I was directly confronted first by Warren who i had talked with over the phone prior to visiting who answered a few questions. He was very polite, responsive, and courteous. We took a test drive, and eventually had the pleasure to sit down and be greeted by the general sales manager Scott Rieger to go over finances who shared his own personal encounter with a dangerous accident which severely injured him years ago, after witnessing my leg. The almost hour long conversation my fiancee and I had with Scott was very comforting and enjoyable. He is a true gentleman, and very warm person. He made us feel like part of the family, and helped work out our deal for our dream truck. I can now finally take comfort in the fact I am driving Americas most safest, reliable, and beautiful SUV thanks to the help from the men at Pepe.
Scott Rieger, Jerry DiDomenico
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