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Perfection Honda

Rio Rancho, NM

Overview
Employees
Reviews
Vehicles
4.7
659 Reviews
Perfection Honda is a Honda dealership, selling new cars, quality pre-owned vehicles, and providing award winning parts and service. We have been in business for since 1982, and are proud to serve the vehicle needs of Albuquerque/Rio Rancho and surrounding areas. Come visit us anytime. We're just north of Cottonwood Mall, on top of "Honda Hill". Or get in touch with us online at our website. Our Mission: To create a lifelong relationship with our customers by providing them the best products, service, and value in the automotive industry.
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2603 American Road SE

Rio Rancho, NM

87124

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Showing 659 reviews

July 17, 2023

Jason Chavez, my service advisor, displayed a professional attitude, was very courteous and competent in diagnosing my car's problem and gave me a feeling of confidence that my car was in good ha More

by joevar99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Chavez
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Jul 20, 2023 -

Perfection Honda responded

Thank you for the awesome feedback! You're right, Jason is an excellent service adviser and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. Sincerely, The Perfection Honda Team

Helpful
July 10, 2023

Friendly and relatable employees. Explanations clear and concise. Treated me with respect. Process went smoothly. More

by mhouck51
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexander White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zacharie Watteyne
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 13, 2023 -

Perfection Honda responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Perfection Honda Team

Helpful
June 28, 2023

Shakeem is a gem of a sales advisor. No pressure, full of information, ready to help, just all around terrific. This is our 2nd car bought from Shakeem. In fact, we started looking at ot More

by mistymathias
Recommend Dealer
Yes
Employees Worked With
Shakeem Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 03, 2023 -

Perfection Honda responded

Thank you for leaving us this great review. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, The Perfection Honda Team

Helpful
June 10, 2023

This place is unprofessional and will rob you blind. Car buying experience is horrible and their service department is horrible. Not Veteran or elderly friendly. Heavily Inflated service and car inven More

by R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't know name
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Jun 13, 2023 -

Perfection Honda responded

Thank you for sharing this review regarding your experience with us. We’d like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, The Perfection Honda Team

Helpful
April 22, 2023

Honda is a great product. Shakeem Walters (sales) and Alexander White (finance) exceeded all points listed on Perfection's Customer Service policy. More

by bball
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shakeem Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander White
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2023 -

Perfection Honda responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Perfection Honda Team

Helpful
March 30, 2023

Jason Chavez extremely professional and will always inform me what kind of repair was done and why. Honest ! More

by James Fox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Chavez
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Apr 04, 2023 -

Perfection Honda responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Perfection Honda Team

Helpful
March 16, 2023

Shakeem made our car buying experience the best one we have ever had! He and Lori worked together as a team, and we left with our new Passport feeling excited about the purchase. More

by Lucretia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shakeem Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lorie Holler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander White
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 21, 2023 -

Perfection Honda responded

Lucretia, thanks for this marvelous review, and congratulations on your new car! We are so pleased that Shakeem and Lori were able to provide you with such exceptional service. Enjoy your new Honda Passport! Sincerely, The Perfection Honda Team

Helpful
March 09, 2023

Great service, good communication, reasonable prices. The repairs are performed well. I have only had good experiences with this dealership. More

by anna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jace
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Mar 14, 2023 -

Perfection Honda responded

Anna, thank you for sharing this great feedback with us. We feel our service department is what makes Perfection Honda special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Sincerely, The Perfection Honda Team

Helpful
March 01, 2023

Kelly did a great job as my Service Advisor. Good communication and follow-up Very responsible employee More

by loafingdogs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Gilkerson
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Mar 06, 2023 -

Perfection Honda responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Perfection Honda Team

Helpful
February 09, 2023

From the moment Ali greeted us, until we finished the paperwork and drove our car home, the purchase of our new car went smoothly. The atmosphere is friendly—everyone offers coffee—which is pleasant. Ali More

by Shirley
Recommend Dealer
Yes
Employees Worked With
Ali Alimuzzaman
5.0
This rating includes all reviews, with more weight given to recent reviews.
DAS Reputation Management
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 14, 2023 -

Perfection Honda responded

Shirley, Perfection Honda would like to thank you for taking the time to submit this amazing feedback. Our team works hard at maintaining top notch customer service and they will be ecstatic to hear you left our store satisfied. We are very appreciative of your five-star review and recommendation! We thank you for continually trusting us with your car buying needs and it was a pleasure working with you. We hope you enjoy your new vehicle and we look forward to working with you again! Sincerely, The Perfection Honda Team

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