Read Reviews Performance Toyota Scion of La Vista

Performance Toyota Scion of La Vista

Performance Toyota Scion of La Vista

7204 S. 124th Circle
La Vista, Nebraska 68128


(402) 731-2000

Performance Toyota Scion of La Vista
Manufacturers: Toyota, Scion

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  • Customer Service:

    3.7
  • Quality of Work:

    5.0
  • Friendliness:

    3.7
  • Overall Experience:

    3.7
  • Pricing:

    4.5

24-Month Rating

based on 3 reviews

3.9

3.9 out of 5

53 lifetime reviews

Performance Toyota Scion of La Vista

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phillip.falchek
9/13/2012 5:56:19 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
John Morrison mr Phillips
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Performance Toyota Scion of La Vista:

They went above and beyond to put us in the exact car we wanted! I am so happy with the way we were treated and the car we have now. Ey also offered me more for my trade than I expected to get. Best 35k I ever spent!

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Response From: Performance Toyota Scion of La Vista
Added: 9/14/2012 5:21:53 PM

Thank you for your positive feedback! We take our customers’ satisfaction seriously so I am pleased to hear that we were able to exceed your expectations. We hope you enjoy your new vehicle and look forward to working with you in the future! Find us on Facebook and Twitter for additional savings. Thank you—Kevin Ryland, General Manager

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robomahane
1/18/2012 7:55:27 AM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Service Manager
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Performance Toyota Scion of La Vista:

Since purchasing my Camry in 2005 (one of my best purchasing experiences) from Performance Toyota, I have had my Sienna and Camry maintenance done by this dealership (oil changes and brakes done by myself). The one thing that separates this dealership FROM ANY OTHER IN OMAHA is that you can TRUST THEM. They do not try to sell you on extra stuff or talk you into anything that is unnecessary (although they do take the time to explain things that are on the horizon and the cost associated for future planning), which is refreshing from every other auto shop I have been to. I recently had my radiator replaced and transmission worked on and the service manager actually took the time to take photos of the problem and work being done. Where in the world do you see that happening in Omaha? Is their hourly rate higher than their competitors? Sure. Someone will always do it cheaper. But this is Toyota and their staff KNOW the Toyota lineup better and go above and beyond to get you in, fix it fast and do it right. Worth every penny in my humble opinion.

Rob - Omaha, Nebraska

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Response From: Performance Toyota Scion of La Vista
Added: 1/20/2012 6:20:48 PM

Thanks for sharing your experience with us, Rob. At Performance Toyota La Vista we aim for complete customer satisfaction while providing expert service. We’re glad that our technicians were able to take care of your Camry and also assist with your future service planning. We look forward to seeing you and your Toyota’s in the future.

Thank you,
Scott Woodworth
Service Manager

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jacket111
12/12/2011 4:34:47 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: No
Employee(s) Dealt With:
Bob and Dave
  • Customer Service:

    1
  • Quality of Work:

    N/A
  • Friendliness:

    1
  • Overall Experience:

    1
  • Pricing:

    N/A
  • Overall Score:

    1.0

My Review Of Performance Toyota Scion of La Vista:

I made 2 trips to this dealership, the first trip was to test drive a Camry, the second trip was to actually discuss the price and the paper work. When we managed to start looking at the numbers, I informed the sales rep and his boss that the car was 5K over my budge, and I would have to take the weekend to think over my options and my finances. The sales rep informed me that the dealership was having a contest that day on who could get the most deposits down, and tried to convince me put a deposit down for a car I already couldn't afford. I told the sales rep I'll get back to him the following week after I thought about it. The whole time we were discussing the price I personally felt both the sales rep and his manager were both pushy and also undermining my intelligence, needless to say I was happy to get out of there.

The following week, the sales rep calls me asking if I thought about the car, I politely told him that I wasn't interested anymore and I found a car that was in my price range, he then said, "unbelievable" and hung up on me.

I ended up going to a KIA dealership to purchase a G6. Luckily, I had the nicest sales rep there who actually LISTENED to me and my budget. If the Toyota sales rep was nicer on the phone I might recommend this location to others who are looking for a car, but because of how he handled the final phone call, I will not recommend this location when searching for a car.

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Response From: Performance Toyota Scion of La Vista
Added: 1/6/2012 11:09:09 AM

Please accept my sincere apology for the actions of one of my salespeople during his follow-up call to you. It is not our policy or our culture to act in such a manner. It is, in fact, unacceptable. Our managers typically work very closely with our sales reps to help our customers select the right vehicle. It appears we were less than satisfactory in that area, as well. Your feedback is very important to us, and in this case will make us better in the future. If we can assist you in any way in the future, please don’t hesitate to contact me directly.

Regards,
Jess Hull
General Manager
performancetoyotalavista@gmail.com

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scottdurbin
3/26/2011 3:53:55 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
John Morrison
Jason
Brandon
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Performance Toyota Scion of La Vista:

They made my experience great! John is a very honest guy. He listened to me, helped get me what I was looking for, got me a deal that fit my budget, and got me in and out of the dealership very quickly. They also traded my winter tires out and included that in the deal.

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macktack7
3/21/2011 4:34:08 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Mark Clippinger
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    4
  • Pricing:

    5
  • Overall Score:

    4.8

My Review Of Performance Toyota Scion of La Vista:

We just bought our first vehicle from a lot for the first time after 11 years of marriage. We were very aprehensive of the process, but left feeling great. Mark was very informative and after giving him our criteria, he showed us numerous choices that fit what we wanted. Once we settled on the one we liked best, he really helped guide us in deciding what extras we wanted. We would not only go back to this dealership, but we would also request Mark to help up find what we needed. After the vehicle was purchased, we had to return for detailing etc. and the vehicle looked great and was finished even before promised. We are very happy with our purchase and experience. The only issue we ran into was we had trouble reaching financing later on due to some changes in financing staff, but those issues were quickly taken care of.

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MIKEWOODSON
2/25/2011 5:33:04 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
SERVICE MANAGER SCOTT
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Performance Toyota Scion of La Vista:

I HAD HID LIGHT PROBLEMS ON 2009 AVALON LTD. AND TOYOTA HAD A SERVICE BULLETIN OUT ON THIS PROBLEM WHICH PUT REPLACEMENTS IN A BACK ORDER STATUS. SCOTT STAYED ON TOP OF THE PROBLEM AND KEPT ME INFORMED OF ANY PROGRESS AND PERSONALLY MADE SURE ALL THE PARTS WERE IN AND THEN CALLED ME TO MAKE ARRANGE TO INSTALL THE NEW UNITS.
THIS IS A GREAT DEALERSHIP TO HAVE YOUR SERVICE WORK DONE AT.
MIKE WOODSON
OMAHA NE.

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csafranek
2/17/2011 9:44:38 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
John Morrison
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Performance Toyota Scion of La Vista:

Of the three Toyota dealers in the area, I chose Performance Toyota mainly for their online inventory, compared to the others. I'm glad I did. I was greeted by my salesman John as soon as I arrived. Since I knew I wanted a Prius, he promptly brought one up from the lot for me to drive. Before we even started, he went over many of the features of the car, even explaining some of the technical aspects of the car. We then started the test drive. He answered all my questions without going overboard, allowing me to pay attention to my drive and the car itself. After I decided to purchase the car, John worked with me to get what I think is a decent price and a good monthly payment. It was a Saturday, and the dealership was busy, but they still took the time to make sure I was comfortable and asked if I needed anything to drink. They went over the aftersale options, such as rust proofing, paint treatment, ect. There was no pressure to purchase anything, which is always nice. The dealer was short a financial person, so the wait to finish the process was a little longer than it probably usually is, but, once again, they made sure I was comfortable, and stopped by often to apoligize and let me know approximately how much longer the wait would be. Overall,it was a very pleasant experience.

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pmon123
2/13/2011 1:07:48 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Michael Ficenec
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Performance Toyota Scion of La Vista:

February 13, 2011

Dear Performance Toyota Omaha ,


I just wanted to say thank you all for a wonderful experience, friendly atmosphere and sales team. We purchased a 2011 Tacoma Truck with the wonderful help from Michael Ficenec. The dealer had a lot of inventory and we really did not feel any pressure. Everyone was accommodating and answered all questions. Very, very, very helpful staff. We love the truck!!!!!:)

Sincerely,

Pat and Sue Mc.
Omaha Nebraska.

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miliki
10/4/2010 1:50:06 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: No
Employee(s) Dealt With:
Liz Blake
  • Customer Service:

    N/A
  • Quality of Work:

    N/A
  • Friendliness:

    N/A
  • Overall Experience:

    1
  • Pricing:

    N/A
  • Overall Score:

    1.0

My Review Of Performance Toyota Scion of La Vista:

The sales rep was VERY PUSHY. My wife and I felt a lot of pressure to buy. She demanded that I sign a handwritten piece of paper stating that I would buy the vehicle before all the details were agreed upon. We felt very uncomfortable. After going through this signature ordeal several times my wife and I walked out. It was a very stressful experience, one I will never forget. We then drove to Bellevue Toyota and within a few minutes of arriving we purchased a new vehicle without any pressure or stress! I presently own 4 Toyota vehicles, 3 are trucks and one is a Highlander. I will be buying another one with a few months for my daughter for college. I would highly recommend Bellevue Toyota.

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Lithloren
9/2/2010 12:00:38 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
John Morrison
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Performance Toyota Scion of La Vista:

After visiting several other dealerships, I purchased a used car from this dealership due to the fair pricing and the salesperson that I was working with. Everything he said that he would take of, was taken care of. Absolutely No Hassle.



The salesperson, John Morrison, even delivered the car when it was ready. If, and when I purchase a another car, I will only buy from him, due to his honesty and his excellent customer service!

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