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Peterson Chrysler Jeep Dodge

Lumberton, NC

4.5
581 Reviews
Call Dealership (910) 812-1783

4395 Fayetteville Rd

Lumberton, NC

28358

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581 Reviews of Peterson Chrysler Jeep Dodge

May 02, 2024

From the beginning until purchase, the staff at Peterson was there to help. It's refreshing to visit a car dealership and not have a pushy salesman. They took the time to listen to me and acted like partn More

by edward.j.dennis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Marciniak, Mike Pittman, Tony Blackmon
Report | Print
May 02, 2024 -

Peterson Chrysler Jeep Dodge responded

Edward, we're glad to know our team at Peterson Chrysler Jeep Dodge Ram was able to provide a helpful and pressure-free experience. We always aim for satisfaction! Thanks for your review.

May 01, 2024

The service department was excellent as usual. My tech, I don't recall his name, but he was an older gentleman with light hair. He was awesome. He got me in and out in a timely fashion and explain More

by LLMONTGOMERY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Pittman, Tony Blackmon
Report | Print
May 01, 2024 -

Peterson Chrysler Jeep Dodge responded

We're glad to know that our service department at Peterson Chrysler Jeep Dodge Ram lived up to your expectations! It's great that you had a positive experience with our tech and found his advice helpful. We look forward to seeing you again soon!

May 01, 2024

Outrageous prices on service especially and oil change. $700 dollars is an outrageous price for oil change More

by Gail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service man
Report | Print
May 06, 2024 -

Peterson Chrysler Jeep Dodge responded

Gail, I understand your concerns about the cost of our services. We strive to provide competitive pricing and we're sorry if this wasn't reflected during your visit. If you'd like to discuss this further or have any other questions, please don't hesitate to reach out directly. Thank you, Tony Blackmon - General Manager - (910) 812-1851

May 01, 2024

Brought my truck in for them to replace fuel pump they replaced fuel pump within 3 hours More

by cedric.liles33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda
Report | Print
May 02, 2024 -

Peterson Chrysler Jeep Dodge responded

We're delighted we could effectively replace your fuel pump in a timely manner, Cedric! Thank you for choosing Peterson Chrysler Jeep Dodge Ram. Safe travels!

April 29, 2024

Takeisha, did an excellent job keeping me updated of the progress of my vehicle. I would definitely recommend Peterson Toyota. More

by robertebell1720
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Takeisha
Report | Print
Apr 29, 2024 -

Peterson Chrysler Jeep Dodge responded

Robert, we're glad to know Takeisha kept you well informed about your vehicle's progress at Peterson Chrysler Jeep Dodge Ram. Thanks for recommending us!

April 29, 2024

Went above and beyond to get me the vehicle like what I needed and was looking for. More

by WELSH340
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Sweat , Mike Pittman, Tony Blackmon
Report | Print
Apr 29, 2024 -

Peterson Chrysler Jeep Dodge responded

It was our pleasure to assist you! Thank you for choosing Peterson Chrysler Jeep Dodge Ram!

April 25, 2024

Amanda was great to work with and very nice got my oil changed and diagnostic done More

by cedric.liles33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda
Report | Print
Apr 26, 2024 -

Peterson Chrysler Jeep Dodge responded

We are so happy that Amanda and our Peterson Chrysler Jeep Dodge Ram team earned your five stars. Thanks for choosing us for your service needs, Cedric!

April 25, 2024

I tell people about how you guys . I would tell them to go to Peterson. More

by HARPERMANTHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Freddy Foxx, Mike Pittman, Tony Blackmon
Report | Print
Apr 26, 2024 -

Peterson Chrysler Jeep Dodge responded

Thank you for the great review. We look forward to seeing you again at Peterson Chrysler Jeep Dodge Ram!

April 24, 2024

When I pulled in to the service area, I was met with. a lady who took my work order with a smile. More

by boayue45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Pittman
Report | Print
Apr 24, 2024 -

Peterson Chrysler Jeep Dodge responded

We're thrilled our team offered at warm welcome! Thank you for choosing Peterson Chrysler Jeep Dodge Ram!

April 24, 2024

Locked my keys in car an 600 oil change. Over priced, to high for an oil change for a diesel truck More

by redhrj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Pittman, Tony Blackmon
Report | Print
Apr 26, 2024 -

Peterson Chrysler Jeep Dodge responded

I am sorry to hear you did not have a more positive experience. We strive to offer competitive prices, so it's disappointing that we've missed the mark in your case. Your feedback is appreciated and if you would like to discuss this further, please reach out directly. Thank you, Tony Blackmon - General Manager - (910) 812-1851

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