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Peterson Chrysler Jeep Dodge

Lumberton, NC

4.5
581 Reviews

4395 Fayetteville Rd

Lumberton, NC

28358

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581 Reviews of Peterson Chrysler Jeep Dodge

April 24, 2024

I had a great experience with Mr. Brandon. He did not stop until he got me the car I wanted!! More

by PAULNALIVIA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon
Apr 25, 2024 -

Peterson Chrysler Jeep Dodge responded

Thanks for choosing Peterson Chrysler Jeep Dodge Ram, Paul! We're glad to hear Brandon ensured you drove off in the car you wanted, and our entire team wishes you happy miles ahead!

April 24, 2024

Jason, the salesman, was extremely patient and compassionate with me during the sale. Even if I was going back and forth with my choices, he didn’t rush me into choosing anything. He heard what I More

by Abigail
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Rollins (primary salesman), Robert (financing officer), Tony Blackmon
Apr 25, 2024 -

Peterson Chrysler Jeep Dodge responded

Abigail, it's great to know that Jason, Robert, and the team were able to provide you with such a positive experience at Peterson Chrysler Jeep Dodge Ram. We're glad they could help clarify your options and make the process enjoyable for you! Enjoy your new vehicle, and remember we're here if you need anything else in the future.

April 21, 2024

They and the service was great. Friendly, knowledgeable staff. The wait time is what they said it would be More

by lvrjr28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Pittman, Tony Blackmon
Apr 22, 2024 -

Peterson Chrysler Jeep Dodge responded

We're glad to know you had a great experience with our team at Peterson Chrysler Jeep Dodge Ram. We always aim for efficient and friendly service! Thanks for the review!

April 19, 2024

Wonderful experience, took my vehicle at designated time and was completed in a timely manner. More

by christopher2761
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richie Coates, Nathan(parts department), Mike Pittman, Tony Blackmon
Apr 19, 2024 -

Peterson Chrysler Jeep Dodge responded

We are glad to hear that our team provided excellent service. Thanks for choosing Peterson Chrysler Jeep Dodge Ram!

April 19, 2024

My experience is always great! ! Janera Revels has always been upfront with me about pricing and it's never a long wait to get an appointment for services needed! More

by Malona
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janera Revels
Apr 19, 2024 -

Peterson Chrysler Jeep Dodge responded

Malona, we're delighted to know that Janera and our team at Peterson Chrysler Jeep Dodge Ram have consistently provided you with great service. Thanks for sharing your experience!

April 18, 2024

The wait was to long. I arrived at 7:50 for my 8:00 appointment and at 8:50, I asked was my car ready and it had not been taken into the service bay for a simple tire rota More

by HDJACOBS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Pittman, Tony Blackmon
Apr 21, 2024 -

Peterson Chrysler Jeep Dodge responded

We're sorry to read that your recent experience took longer than anticipated. We strive to provide efficient service and it seems we fell short during your visit. Your feedback is valuable as it helps us improve our services, so thank you for sharing this with us. If there's anything else you'd like to discuss or if you have any other concerns, please feel free to reach out directly. Thank you, Tony Blackmon - General Manager - (910) 812-1851

April 15, 2024

Excellent service. Home of the unlimited warranty Noah and Shon did a great job! Thx! More

by NATEDADDY0428
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Noah, Matt and Shon
Apr 15, 2024 -

Peterson Chrysler Jeep Dodge responded

Thank you for leaving Peterson Chrysler Jeep Dodge Ram a five-star review! We are glad that Noah and Shon did a standout job and that you are happy with our warranty offers. Until next time!

April 15, 2024

Amada was very pleasant and helpful she made a good asset to your company. She was very knowledgeable and concern about the transaction helpful with me making a good decision on the vehicle. More

by prophetess312
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mr. Rivers Locklear
Apr 15, 2024 -

Peterson Chrysler Jeep Dodge responded

We're delighted to know that Amada was able to assist you effectively during your visit to Peterson Chrysler Jeep Dodge Ram. It's great hearing she provided knowledgeable and considerate service, helping you make a good decision on the vehicle. Thanks for sharing!

April 15, 2024

Excellent service fast and professional The service department secretary was very nice and welcoming towards all the customers More

by blessed4085
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Blackmon
Apr 15, 2024 -

Peterson Chrysler Jeep Dodge responded

We're delighted to know that you had an excellent experience with our service department at Peterson Chrysler Jeep Dodge Ram. Thank you for the kind words about our team's professionalism and speed!

April 14, 2024

I have been a Nissan guy since 1984 my first Toyota new 80k don’t clean vehicle after service don’t return phone calls after leaving messages on several different occasions. More

by bs6535744
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
George
Apr 17, 2024 -

Peterson Chrysler Jeep Dodge responded

I'm sorry to read about your experience. It's important for us that our customers feel heard and valued, so it's disappointing to know we've missed the mark in this case. We'd like an opportunity to make things right - please reach out at your earliest convenience so we can discuss this further. Thank you, Tony Blackmon - General Manager - (910) 812-1851

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