Peterson Chrysler Jeep Dodge - Service Center
Lumberton, NC
304 Reviews of Peterson Chrysler Jeep Dodge - Service Center
Great service! Service was completed at a timely matter..Staff very friendly. Over all GREAT Service was completed at a timely matter..Staff very friendly. Over all GREAT More
Great customer service, minimal wait time and fast friend dealership! 👍👍. Highly recommend this dealer to anyone looking for a vehicle because they take care of customers after the sale! dealership! 👍👍. Highly recommend this dealer to anyone looking for a vehicle because they take care of customers after the sale! More
Very professional employees and friendly as well. . My recalls on my vehicle was completed with no issues and in a timely manner. Clean waiting area with free coffee for customers. . My recalls on my vehicle was completed with no issues and in a timely manner. Clean waiting area with free coffee for customers. More
The race was excellent. The wait time was a little lengthy for what had to be done but overall everything was good. The wait time was a little lengthy for what had to be done but overall everything was good. More
The third party that handles Peterson services straight out lied to us making us believe that we were getting an oil change. When we showed up they said they would do the required routine maintenance. Ca out lied to us making us believe that we were getting an oil change. When we showed up they said they would do the required routine maintenance. Came back later to pick up car. Got charged for the tires being rotated and nothing else. Which no one asked for authorization to charge us with what we thought would be included in a rather new car. The only reason is not a one star is because the service manager and another of the employees there explained about the 2 year and 25000 limit. The people who actually worked at the dealership were both professional. Which it would have been way better explained before hand by the third party on phone call or before charging us. Instead of us driving 40 minutes to get there and forty min back. We could have got tires rotated in town. And not wasted over 3 hours of time and gasoline. More
Staff is friendly. Waiting area is clean. The young lady that meet me upon arrival was very detailed in what would take place. I actually meet with the service manager Waiting area is clean. The young lady that meet me upon arrival was very detailed in what would take place. I actually meet with the service manager and he was professional. More