We were just beginning a search for an AWD SUV. As owners of an ES 350, there was no need for anyone to sell us on a Lexus. After seeing the features of the RX350 and dealing with Jake Kesler, our wonderful, low-key, knowledgeable, and all-around nice guy, we decided not to look elsewhere. Jake was honest, forthright, and eager to please us in putting together a deal. We'd had a bad experience with Peterson Toyota so we were very pleased with Jake and his style. Everyone has always been super nice. I do want to mention how pleasant Tonya is in the front area.